我可否免費取消阿莫爾阿雷納爾 - 成人友善住宿的預訂，並獲發全額退款？

可以。阿莫爾阿雷納爾 - 成人友善住宿在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

阿莫爾阿雷納爾 - 成人友善住宿是否設有泳池？

是的，此住宿設有3 個室外泳池。

阿莫爾阿雷納爾 - 成人友善住宿是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

阿莫爾阿雷納爾 - 成人友善住宿是否設有店內泊車位？

是的，此住宿設有免費自助泊車及代客泊車服務。

阿莫爾阿雷納爾 - 成人友善住宿是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。

阿莫爾阿雷納爾 - 成人友善住宿的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：00:00。退房時間為 12:00。住宿可提供特快退房與零接觸退房服務。

阿莫爾阿雷納爾 - 成人友善住宿店內與附近有什麼好玩？

阿莫爾阿雷納爾 - 成人友善住宿的店內休閒康樂節目包括生態遊及溫泉。你可享用 SPA 服務，又或在 3 個室外泳池中任選一個暢泳。阿莫爾阿雷納爾 - 成人友善住宿亦備有私人休憩池、24 小時健身中心、SPA 服務、野餐區及花園。

阿莫爾阿雷納爾 - 成人友善住宿內或附近是否設有餐廳？

是的，此住宿附設餐廳。

阿莫爾阿雷納爾 - 成人友善住宿是否設有戶外私人空間？

是的，每間客房都配備私人休憩池及陽台連傢俬。

阿莫爾阿雷納爾 - 成人友善住宿附近區域有何特色？

從阿莫爾阿雷納爾 - 成人友善住宿出發，短短 15 分鐘步程可到Natura生態公園，19 分鐘步程即達冒險樂園。

拉夫提那阿莫爾阿雷納爾 - 成人友善住宿優惠

Q: 阿莫爾阿雷納爾 - 成人友善住宿是否設有泳池？

是的，此住宿設有3 個室外泳池。

Q: 阿莫爾阿雷納爾 - 成人友善住宿是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 阿莫爾阿雷納爾 - 成人友善住宿是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。

Q: 阿莫爾阿雷納爾 - 成人友善住宿內或附近是否設有餐廳？

是的，此住宿附設餐廳。

10/10 完美

2025 年 10 月 13 日

Unbelievable beauty and relaxation.

Marcus (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 7 日

La experiencia más mágica hospedarnos aquí! Todos muy amables y atentos, la habitación hermosa y vistas increíbles al volcán. ⭐️⭐️⭐️⭐️⭐️

Ricardo (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 26 日

Our stay was absolutely amazing. The place is beautiful, our room was always clean. We enjoyed the spa couple treatment. The staff are very friendly and it feels like they just want you to be happy and enjoy your stay. We celebrated our anniversary and my birthday and the staff really made an effort to make us feel special. We would definitely recommend this place and would be glad to visit again.

Daniel (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 25 日

A rainforest paradise

The stay at amor arenal was amazing and worth every penny to me and my wife. We enjoyed the service as they were ready to help a phone call away especially when it came to spotting wildlife like sloths or toucans. The breakfast here was amazing as well and we enjoyed the open scenery to the rainforest while eating. The rooms were open and free with an abundance of privacy which made it perfect with the scenes of the rainforest and on clear days you can see the amazing volcano.

Rj (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 24 日

Amazing views

Our stay was amazing. From the time we arrived from the gate to the time we left. The concierge, valet, and everyone in the resort were so friendly and accommodating. They treated us like we are family. Every time we dine in the restaurant they knew who we are and accommodated my son who is gluten free. I would highly recommend this resort. Our room has our own jacuzzi and amazing views of the arenal volcano. Our shower has rain shower head and Amazing view of the volcano as well while showering. They refill the bar every morning.

Melissa (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 19 日

Adam (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 11 日

Excelente servicio, muy limpio. Y una propiedad extraordinaria. Muy recomendado.

Agustin (4 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 2 日

Amazing resort! Wonderful staff!

Mary (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 31 日

The Hotel Amor Arenal is the best hotel we have ever stayed at. The private casita is a little sanctuary nestled in the jungle, allowing you to experience the jungle from the safety and luxurious comfort of its well-crafted rooms. You will feel like a cast member in The White Lotus. The best parts: 1. The view of the Arenal volcano is stunning, but clouds often hide it. That's ok because there is plenty to look at with complex patterns of tropical plants crossing a valley and ridges. 2. Wake to the sound of parrots and howler monkeys 3. Sip morning coffee from your own personal deck and hot tub. 3. Take a dip in your choice of three beautiful pools - one with a swim-up bar that is heated and a cool pool with a waterfall. 4. Animal sightings - from snakes, to green-eyed tree frogs, slots, parrots, monkeys. 5. The grounds are meticulously cared for - secluded and safe with stone pathways, an open air restaurant, meditation decks and two hiking trails on property that are the right amount of challenge. 6. Extremely accommodating service and staff. You really don't have to (or will want to) leave the property. They have everything you need from a coffee house and gym on premise to a spa and trails. My only recommendation for the hotel is better weather stripping beneath the doors so that the jungle stays out. We had a couple of gecko and bug visitors that managed their way in. Who could blame them, though!

Diana C (3 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 27 日

Book it! We loved it!

Wow! My husband and I were left speechless. The customer service is just exceptional. The rooms were so beautiful. Elegance and pure beauty. Every single encounter with any hotel representative was just so lovely. We are truly so happy with Amor arenal. We will definitely come back.

Ilse (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 25 日

Franz-Josef (5 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 20 日

1 晚行程

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 2 日

Molly (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 2 日

Excelente lugar para descansar

Jesus (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 28 日

Marie (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 22 日

Roda (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 22 日

The resort & staff was impeccable! I highly recommend. Definitely would come back. Out of this world!

Jamie (4 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 12 日

Divine property! Cannot wait to return.

Tina (1 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 18 日

⭐⭐⭐⭐⭐ My stay at Amor Arenal was nothing short of extraordinary, leaving me speechless with its impeccable service and stunning surroundings. The staff’s hospitality was unparalleled, and I was particularly blown away by the receptionist, Laura, who went above and beyond throughout my stay. Laura was incredibly attentive, patiently answering all my questions and expertly booking all my activities around La Fortuna. Her recommendations and seamless coordination made exploring the area an absolute delight, elevating my entire experience. The rooms at Amor Arenal are simply spectacular. My private casita was a luxurious sanctuary, designed with elegant, modern touches that harmonized perfectly with the natural environment. The privacy was unmatched, offering a serene escape where I could fully relax. The private jacuzzi was a highlight, allowing me to unwind while soaking in the stunningly unique view of the lush rainforest and the majestic Arenal Volcano. The floor-to-ceiling windows showcased this breathtaking panorama, making every moment in the room feel like a scene from a dream. The hotel’s environment is pure magic. Nestled in the vibrant jungle of Arenal, the property exudes serenity and awe-inspiring beauty, with pristine facilities and an authentic, eco-luxury ambiance. From Laura’s exceptional service to the warm hospitality of the entire team and the unforgettable setting, Amor Arenal is a true gem. I can’t recommend it highly enough!!

Emanuel (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 16 日

Amazing stay. Great overall product. Yoga, pools, room and service 10/10. Best stay ever

Raynell (3 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 14 日

Out of this world experience...10 stars not 5 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Attention to detail very very high, hot tubs in the room, amazing food, place constructed in rain forest, twice a day cleaning, spa was out of this world, mediation rooms are something else, forest walks within the facility.... Most outstanding place

Faran (7 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 12 日

My boyfriend and I loved everything about the property! There are golf carts to take you everywhere around the property at anytime and umbrellas available on every corner in case of rain. The food and service was amazing each time. We had the same waitress our whole entire stay(Cindy) who was super sweet and patient with us! Cindy is amazing. We are so happy we met her. Every other staff member we interacted with was awesome as well and very helpful. This property was very romantic and intimate. It also had everything we needed. THANK YOU AMOR ARENAL!

Aaliyah (3 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 26 日

Truly amazing property. It’s so nice that it is easy to forget you are in a jungle, until it’s night and all the jungle bugs want to try to get into the room - but can’t. Deck hot tub is the place to be with an amazing view. Dining was very good and staff were ultra attentive and accommodating.

Mark (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 18 日

Room was beautiful. Staff was extremely helpful when booking excursions, using the shuttle to get to town, and getting around the property especially in the rain. Food at the hotel was good but it's also close to town and you can get good food while out. Spa was great.

Nalini Charles (3 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 4 月 9 日

Horrible Customer Service: Gina Sepulveda

Gina Sepulveda, operations manager, was the most rude, hostile employee our family has encountered in all of our travels. We had reservations and plans for months largely due to traveling with a disabled daughter. We traveled from the US and upon arrival at the hotel gate Gina stopped us and told us that we were not allowed on the property. That my family of 5 needed to make other arrangements due to the fact that we had a 12 year old, not their 13 year old minimum age policy. NO ONE had communicated this policy to us once during months of prior communication to set up spa treatments, wheelchair access, etc. My girls were told to go sit to the side while we waited 45 minutes to speak with the hotel manager. My 12 year old was in tears because she was made to feel like this was all of her fault. This treatment by Gina Sepulvedo was cruel, aggressive, and the opposite of "Pure Vida". Costa Rica is a beautiful place and we had a wonderful experience until this heartbreaking and humiliating encounter. Our last night of vacation. Gina, you should be ashamed of yourself and Amor Arenal, you need to do better. Customer service and how you treat people is everything. Fortunately, the Springs Resort welcomed our family last minute and treated us with the same kindness and hospitality we had been shown throughout Costa Rica.

1 晚家庭旅程

Hotels.com 真實旅客評價

阿莫爾阿雷納爾 - 成人友善住宿

Amor Arenal Adults Friendly

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常見問題

我可否免費取消阿莫爾阿雷納爾 - 成人友善住宿的預訂，並獲發全額退款？

阿莫爾阿雷納爾 - 成人友善住宿是否設有泳池？

阿莫爾阿雷納爾 - 成人友善住宿是否允許寵物入住？

阿莫爾阿雷納爾 - 成人友善住宿是否設有店內泊車位？

阿莫爾阿雷納爾 - 成人友善住宿是否有提供機場接駁車服務？

阿莫爾阿雷納爾 - 成人友善住宿的登記入住及退房時間為何？

阿莫爾阿雷納爾 - 成人友善住宿店內與附近有什麼好玩？

阿莫爾阿雷納爾 - 成人友善住宿內或附近是否設有餐廳？

阿莫爾阿雷納爾 - 成人友善住宿是否設有戶外私人空間？

阿莫爾阿雷納爾 - 成人友善住宿附近區域有何特色？

阿莫爾阿雷納爾 - 成人友善住宿的評價

評價

完美

10/10

10/10

10/10

10/10

10/10

評價

10/10 完美

Marcus