The toilet was wobbly and the sink did not drain well. When I told them about it, they said maintenance would take a look. When I got back to my room that evening everything was still the same. Also, they took my took my room key when I checked out and I was unable to get to my car on the 2nd floor parking garage. I had to ask someone that worked there to help me get to the 2nd level parking garage. I never had to give up my key before. I also was told that they could not give me a receipt. I told them that I also had parking charges. She said the receipt would only show the parking charges. I have never had these issues when I have stayed here before. I always received a receipt when asked with all charges. Now I have a $30 incidental, $96.56 room and a $126.56 room charge on my card. I think next time I’m in Augusta, GA, I will stay somewhere else.
Sheila
Sheila (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 10 日
Loved this hotel. Quiet, clean room. Smells squeaky clean and check in was super easy.
Toriana
Toriana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 10 日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 9 日
Yes
Brandy
Brandy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 4 日
Franklin
Franklin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 31 日
This property is very nice. There's plenty of free parking on the road, so we didn't use the parking garage. The staff was friendly and we checked in without a hitch. Our room was immaculately clean and the bed was one of the most comfortable I've ever slept in.
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 25 日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 13 日
Frank
Frank (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 10 日
Joe
Joe (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 3 日
Taylor
Taylor (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 3 日
Cecilia
Cecilia (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 30 日
Hyatt tradition like it used to be
The staff was engaged and friendly. I thought the breakfast bar was outstanding.
Jesse
Jesse (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 27 日
Lisa
Lisa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 27 日
Everyone was very nice and courteous. This was a Family Reunion stay for our visit. All the staff was very nice and knowledgeable about the area.
Patrice
Patrice (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 25 日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 24 日
Good value hotel in excellent location
Easy and helpful check-in, nice large room and excellent breakfast.