This is the 2nd time I stayed in this hotel within two weeks. Appreciated the location, services and facilities very much! The checkin took longer time than expected as there was only one staff on duty at around 5:30pm for a long queue. I especially would like to thank Muriel at the reception and Mehdi at the spa who’re very helpful and friendly. A very pleasant stay and will sure come back for my next visit to London.
Mei Chun
Mei Chun (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
Mei Chun
Mei Chun (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Convenient with lovely pool and gym
Very convenient location right across Hatton Cross subway. I especially like their gym, swimming pool and spa, and sauna/steam room as well. Very good size, clean and neat. Bed is very comfy, breakfast has plenty varieties of food, all western though.
Mei Chun
Mei Chun (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 10 月 19 日
Hui-ching
Hui-ching (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 7 月 20 日
Very bad experience in the hotel and bad support .
i had been downgraded my family room to twins room. Hotel manager said that all same grade room is all occupied. contact Hotels online customers service. they can’t even provide any support to me. And can’t give back the price difference between family room to twins room.
Yuk
Yuk (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 8 日
Shiu Hin
Shiu Hin (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 7 月 6 日
The hotel is good for lay over and have an onward flight the next day. It is very easy to and from airport and the underground is free of charge for 1 stop from Heathrow. Highly recommend!
Mui Ying
Mui Ying (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 9 月 7 日
Our stay was moved to Radisson Red due to something wrong at the facility.
Amarjit
Amarjit (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 6 日
Ryan
Ryan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 2 日
More like a 2 star at best
Our stay in general was fine but there is something very odd about this hotel is being run. The restaurant was empty apart from us and the waitress didn’t seem to know what she was doing or be capable of communicating in English. The drinks orders were wrong and the beer was out. Some of the signs point in the wrong direction and there was a security guard stopping us from using the stairs past the 2nd floor. Adding a service charge in the restaurant was a bit extortionate. I wouldn’t stay here again, unfortunately.
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Nyen Wee
Nyen Wee (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Siri
Siri (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Ellen
Ellen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Voyage Londre
Nous sommes arrivé plus tôt et il nous ont donné notre chambre avant sans frais…. L’hôte est super bien situé pour le métro..cetait très tranquille malgré que nous étions directement sur la piste nous n’avons pas souper mais j’y retournerai certains
Nathalie
Nathalie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Neil
Neil (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 25 日
Natalie
Natalie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Lovely 5 day stay.
Lovely hotel, clean modern rooms, breakfast was very good if a little short on vegan options. Good location with buses right outside. Nice pool, but limited sun beds so a problem to get by the pool terrace on some days.
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 21 日
Convenient to airport, public transportation.
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 20 日
Thembi
Thembi (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 20 日
mei yu
mei yu (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Lee
Lee (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 17 日
Friendly staff polite and courteous, noticed had to deal very difficult guests at reception.