我可否免費取消希爾頓改變對話度假村及 SPA的預訂，並獲發全額退款？

可以。希爾頓改變對話度假村及 SPA在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

希爾頓改變對話度假村及 SPA是否設有泳池？

是的，此住宿設有室外泳池及兒童泳池。

希爾頓改變對話度假村及 SPA是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

希爾頓改變對話度假村及 SPA是否設有店內泊車位？

是的，此住宿設有免費自助泊車及代客泊車服務。泊車位也許數量有限。住宿設有電動車充電站。

希爾頓改變對話度假村及 SPA是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每輛車單程 MAD350。

希爾頓改變對話度假村及 SPA的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：00:00。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。住宿可提供零接觸退房服務。

希爾頓改變對話度假村及 SPA店內與附近有什麼好玩？

你可享受店內活動的樂趣，例如騎馬，並在高爾夫球場練習揮桿。店內其他休閒康樂節目包括排球。你可享用 SPA 服務，又或在室外泳池中暢泳一番。希爾頓改變對話度假村及 SPA亦備有私人海灘、健身中心、電子遊戲室、野餐區及花園。

希爾頓改變對話度假村及 SPA內或附近是否設有餐廳？

是的，店內有 3 間餐廳，坐擁多國菜。

希爾頓改變對話度假村及 SPA的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

希爾頓改變對話度假村及 SPA是否設有戶外私人空間？

是的，每間客房都配備陽台。

希爾頓改變對話度假村及 SPA附近區域有何特色？

希爾頓改變對話度假村及 SPA位於海濱，短短 12 分鐘步程即達胡阿拉高爾夫俱樂部。

賈爾安哈爾希爾頓改變對話度假村及 SPA優惠

Q: 希爾頓改變對話度假村及 SPA是否設有泳池？

是的，此住宿設有室外泳池及兒童泳池。

Q: 希爾頓改變對話度假村及 SPA是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

Q: 希爾頓改變對話度假村及 SPA內或附近是否設有餐廳？

是的，店內有 3 間餐廳，坐擁多國菜。

Q: 希爾頓改變對話度假村及 SPA的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

Q: 希爾頓改變對話度假村及 SPA是否設有戶外私人空間？

是的，每間客房都配備陽台。

6/10 不錯

2025 年 10 月 11 日

Our stay was a mix of highlights and disappointments. The hotel itself is beautiful, with tasteful architecture, spacious grounds, and a large pool that was never crowded. The quiet pool was especially relaxing, and the strong security presence made us feel safe. Our room was spacious, spotless, and well maintained, and the cleaning staff were excellent. Dining was a highlight. The buffet dinner was phenomenal, with a wide selection and delicious made-to-order sushi, including vegetarian options on request. The buffet staff were friendly and attentive, and the dinner view was lovely. Service elsewhere was inconsistent. Staff in the sports bar were amazing, always attentive and helpful, but the pool bar was slow, often opening late and requiring multiple trips to the counter to order. The outdoor seating and loungers needed better cleaning, with stains and bird droppings visible, especially near the smaller pool. The beach area also needed attention, with some litter, older sunbeds, and the bar closed during our stay. Drinks were quite expensive, though happy hour at the sports bar was fair. Our pre-booked airport transfer never arrived, so we took a cheaper street cab. Overall, it was a relaxing stay in a lovely setting, with great food and some wonderful staff, but uneven service and cleanliness issues meant it did not offer full value for money.

MISS (3 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 23 日

It is not a 5 stars Hotel. Other hotels in Town, have better Services and are cheaper Room Service very very slow...(Had to wait 40 min for 2 x bottle of wáter, 30 min for the Menú of the Room Service...) Air conditionning very noisy... If you have to work and stay in the Room during the day, you Will feel tired due to the Noise I asked for late check out a 1pm (and was approved) but Reception called me at 12h10, and at 12h30 room service also knocked my door At this price Level, there are Many Other hotels with better location and better Services (and cheaper) I Will not come back to this one

Javier (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 15 日

Personnel chaleureux

qouraimi (3 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 6 日

Best Sejour Tanger

Très bon hôtel avec beaucoup d’activités variées (pétanque, PS5, ping-pong, narguilé…). + beaucoup d’activiter pour les enfants avec equipe d’animation . La piscine est superbe et la plage idéale pour profiter de belles balades à cheval et du couché de soleil incroyable . Le parking et assez grand et privatif ( c’est un plus sur Tanger ) Seul petit bémol : le check-in a été un peu long (environ 1h d’attente). Dans l’ensemble, une excellente expérience, je recommande !

Benoist (3 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 6 日

Jonas (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 5 日

It’s an okay hotel nothing special

Check in was a horrible experience

1 晚商務旅程

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 4 日

Good Hotel

Location - Out the way. Hotel runs shuttle bus to the city at specific time, pick up and return once a day. Pre booking is required. Taxi fare can be expensive from hotel to city centre. Hotel - The hotel grounds are beautiful. Relaxing and calm atmosphere. Great swimming pools and not to deep. Kids had great fun. The beach is a few steps away which is convenient, alot of plastic washed on to the sand which was a shame other than that i really enjoyed my walks along beach. Half Board - breakfast and dinner - a good selection of cuisines. Lunch which was not included in HB. We instead bought from their poolside restaurant "Toucan". Expect to pay more than UK prices. Magarita pizza was good however chicken and pesto was bland with rip off price. Also their idea of a Taco is a Wrap! Avoid this as its over priced equivalent to £15.00 and tasted bland!. I wouldnt mind paying the price considering we had no access to any other restaurant however the flavours need to match the extotionate prices!. Staff- The recep staff are ok but feel they can be better. Spoke little English, explaining things was quite difficult. One paticular staff sits at the desk area was very rude and was insensitive when asked about medical attention. All other staff were extremely friendly,polite and hard working. The hotel should be lucky to have them. Shout out to outlet manager, EL Moataz EL Haddalahi for ensuring we were comfortable and cheked in to see if were having a good day.

4 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 1 日

C’était notre deuxième fois dans cet hôtel et comme la première fois nous n’avons pas été déçus. L’hôtel est très bien entretenu et tout est mis en place pour nous faire passer un agréable séjour. Le restaurant est excellent et le personnel très serviable et souriant notamment Ayoub, Yassine, Ahmed et Hasnae mais j’en oublie d’autres. Si je dois mentionner un point négatif, ce serait que le programme du kids club n’est pas toujours respecté.

Fouad (10 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 1 日

R (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 31 日

Great hotel - Long check in process

We arrived at 2:30 PM to check in, but it took a while for our room to be ready. From 2:30 to 4:00 PM, we were checking with the reception, and they informed us the room was not yet available. At 4:00 PM, a kind member of the reception team noticed us resting in the lobby and asked if anyone had assisted us. We explained that we had completed the check-in process and were waiting for our room. She returned to apologize that the check-in would take a bit longer, as the rooms were still not ready. The team kindly offered us welcome drinks, which was a thoughtful gesture. At 4:40 PM, we finally received our room. After that, our stay was a great experience. We did notice some ants in the room, but it did not affect our stay. A special thank you to Hasna in the main restaurant for her positive energy and excellent cooperation—it truly made our experience even better. Overall, a pleasant stay with attentive staff who made us feel welcome.

Moayad (3 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 29 日

mohamed (4 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 27 日

Rita (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 10 日

8 晚行程

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 2 日

A place to enjoy the quietness and everyone is friendly

Fatima (2 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 2 日

Très bel hotel avec des prestations dignes d'un palace. La nourriture est délicieuse et le personnel attentionné. Cadre idyllique. Points négatifs : beaucoup de poussière dans la chambre à notre arrivée et le sol tres sale, nous l'avons signalé 2 fois a la réception mais cela n'a pas été résolu. L'hôtel est tres excentré du centre villle et il n'y a absolument rien à moins 30minutes en voiture. Les boutiques au sein de l'hôtel ont des prix exorbitants pour des produits identiques que l'on retrouve en ville parfois 5fois moins chers voire plus. Il y a une plage privée attenant à l'hôtel, c'est tres pratique mais comme toutes les plages du coin, elle n'est pas propre avec beaucoup de dechets.

MAMA (7 晚友伴旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 8 月 2 日

We were so excited for this stop on our Moroccan trip. However this hotel turned out to be a a very big disappointment. We were only able to get one of our two rooms ready a few minutes before check in. We were told that the other room would be ready shortly but we never got the keys. We had to make our way to the reception desk to get the keys. We decided to have a late lunch at the poolside restaurant. The service was lackluster to say the least. The food was even worse. My kids ordered chicken nuggets and they smelled very off. The prices were outrageous. Water cost 5 times the amount outside of the resort. When we finally got our room it was a king accessible. Avoid this room at all cost. The bathroom is an accident waiting to happen. The entire shower area was open to the bathroom. No separation whatsoever. We asked the front desk about this since the entire bathroom got wet from a shower. They said that’s the way the room is designed. It’s a terrible design. The bathroom became a slippery hazard for my kids. My brother who was a few doors down asked the front desk to send a shower curtain which they promised to do. Needless to say we never received it. I even asked the reception to which they replied that it was too late and they didn’t want to disturb us. Food at the buffet for both dinner and breakfast was also disappointing. Not for lack of variety but lack of flavor. The only saving grace for this hotel is the beautifully kept grounds.

Farisha (3 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 30 日

À éviter autant que possible

Il faut savoir que la chaîne Hilton est réputée pour être d’un assez bon niveau mais hélas, ce n’est pas du tout le cas ici. On nous a tout d’abord refusé une chambre communicante alors que nous voyagions avec des enfants en bas âge et avions réservé 2 chambres, et transmis un e-mail resté sans réponse 72h avant. Pour avoir accès à la chambre, nous avons dû patienter quasiment 2h! Le service de bagagerie est chaotique, pas de suivi, pas d’explication, on vous prend vos valises et à vous d’appeler, chercher , etc pour vous les faire déposer en chambre. Pas de voiturier: parfois une personne occupe le poste de façon aléatoire, il a fallu un matin que je cherche ma voiture pendant 10 minutes avant de la retrouver sur le parking. Musique trop forte à la piscine, la piscine est grande et spacieuse, petit point positif. La restauration est excessivement chère pour une qualité pas du tout au rendez-vous, et un délai très long. Le petit déjeuner inclus: catastrophique ! Énormément de choix, mais absolument aucun goût, les Msemens , les jus, les omelettes, bref tout ce que vous retrouverez ailleurs préparez à la minute et bien ici n’ont aucun goût; la personne qui fait les omelettes ne sait pas les faire, tout est à l’air libre donc sec et sans goût. Vraiment le petit déjeuner est à revoir dans sa globalité. Même les jus frais n’ont pas de goût, le thé est amer; viennoiseries sèches, pâtisserie encore congelées. Les chambres sont mal entretenues, les aires pour enfant également

Plancher abîmer ; lattes qui se retirent.

YOUSSEF (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 30 日

Really attentive service, particularly by Front of house (Excellente and Maryam) and very good family facilities all round, including wonderful apartment and pool and shuttle transport into the city.

Dhana (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 28 日

Mohamed (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 23 日

Top hotel

Leila (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 22 日

Morad (6 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 20 日

Said (3 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 19 日

This is a really nice property with excellent ammenities for the whole family. Very friendly and helpful staff, big private beach, pools, spas, restaurants.... name it, they have it. The only negative thing about this property is the clientele it attracts. Its mostly rich but low class people, with a healthy dose of Karens complaining about everything and bothering the staff. Nothing the hotel can do anything about it.

Edizkan (7 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 18 日

Property was good, variety of drinks served was poor. Food too expensive for poor quality.

Nora (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 18 日

Top

Amina (1 晚行程)

Expedia 真實旅客評價

希爾頓改變對話度假村及 SPA

Hilton Tangier Al Houara Resort & Spa

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