The front desk experience was less than amazing, especially the gentleman that checked us in was a complete disgrace to your brand. We arrived earlier than expected. Fully understanding that we cannot get checked in. Was hopeful that we would be offered to check our bags and then we would come back later to finalize the room check in. Instead we got met with. It’s too early. Unsure what you were thinking. Unreal and was appalled. We asked a different agent who allowed us to check our bag and took our number so that we could be reached if something opened up. The other agent glared and shrug us off. Beyond upset. Most encounters from that point forward got better. Until he showed back up to work the next day. Met with the same attitude and stand offish ness from said individual. Will not go back.
John R
John R (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Matthew
Matthew (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 12 日
richard
richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
A recommander
Très bon hôtel, tout est bien (il manque quand même un double vitrage, en journée, on entend la circulation, mais c'est plus calme la nuit) Accessible à 15 mn à pied de Piccadilly Station et 5 mn de Victoria.
Helene
Helene (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 5 日
Dejan
Dejan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Josh
Josh (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 25 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Roy
Roy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 10 日
Glyn
Glyn (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 29 日
Raphael
Raphael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 28 日
jamie fallenstein
jamie fallenstein (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 19 日
Tatiana
Tatiana (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 18 日
Esther
Esther (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 12 日
Kyah
Kyah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 12 日
Christopher
Christopher (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 10 日
Great stay
Friendly staff at the front desk and in the restaurant/bar. They upgraded our room free of charge, which was a surprise!
The room and bathroom were clean with all toiletries. It was a bit chilly though as we just couldn’t get the heating to work no matter how much we played around with the thermostat (I’ve removed a star for this).
The location is great - just a few minutes from the city centre, tram stops, and Piccadilly Station.
Breakfast was great. I thought it would’ve been just continental but they had some cooked food too - scrambled eggs, beans, bacon - which I really appreciated after a long night out in the city.
Also tried the cocktails and other food, which were good.
Overall, pleasant experience and I’d stay again.