Loved the hotel and staff. So close to everything. Cool design inside.
Salvador
Salvador (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月1日
Hotel staff service/demeanor has declined
We we're greeted warmly by the valet upon arrival but the service declined as soon as i walked in the door.
No greeting nor courtesy from the front desk. There was some confusion about the room. I booked a Land Mark view and I was given a room with no view. I took my concern to the desk. They gave me the room that I booked after a while, after being treated coldly.
Food and service at Shelbly is wonderful as always.
Jhoie
Jhoie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
Leina
Leina (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Aleka
Aleka (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Andy
Andy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月19日
Unrivaled incompetence
Summary: Hotel front desk charged me $836 extra (the price of another guest's stay) and has refused to refund me despite me spending nearly 10 hours on this issue. I’d recommend to stay at this hotel if you like being incorrectly charged large amounts of money or if you like to deal with incompetent people. If you keep scrolling to other reviews, you will find many others have had similar experiences.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
One night and happy in safe higher end hotel at M.
Thomas
Thomas (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Hernan
Hernan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Denise
Denise (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
GUNNA
GUNNA (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Vince
Vince (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
It’s all about the amazing team!
Another wonderful stay at The Canopy and we were so thoughtfully and attentively taken care of by all team members but most especially by, Diane! She was a sheer delight, so warm and welcoming on every level!
Kendall
Kendall (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月2日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Denise
Denise (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Jorge
Jorge (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Great service. Conveniently located. Very clean
Helder
Helder (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Great stay.
Had a fantastic stay. Staff were incredibly helpful room was very clean and comfortable.
Gavin
Gavin (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Diane at the front desk was friendly, professional and helpful during our stay. The staff were all great and loved the room setup.