Upon arrival, I did not receive the room that I booked, initially. I intentionally booked an accessible room because my nephew has special needs. I went to the front desk and I was then accommodated. The condition of the room was ok. There was a lot of dust under the beds and I also noticed that the rugs had stains on them. On Wednesday, during my stay, I called for room service three times for garbage removal. I called initially at 9:30 am. I called again at approximately 5 pm and then again at approximately 6:30 pm. A nice gentleman came and removed the trash for me. Overall, the hotel is aesthetically appealing, the front desk administrators were very nice and accommodating, the pool area is nice, and the hotel felt safe.