Bass Pro Shops at the Pyramid - 10 min drive - 12.2 km
National Civil Rights Museum - 10 min drive - 12.8 km
FedEx Forum - 10 min drive - 13.3 km
Getting around
Memphis International Airport (MEM) - 21 min drive
Memphis Central Station - 15 min drive
Restaurants
Southland Casino Hotel - 3 min drive
Chick-fil-A - 19 min walk
Church's Chicken - 4 min drive
Sammy Hagar's Red Rocker Bar & Grill - 3 min drive
McDonald's - 18 min walk
About this property
Holiday Inn Express and Suites West Memphis, an IHG Hotel
When you stay at Holiday Inn Express and Suites West Memphis, an IHG Hotel, you'll be within a 10-minute drive of Beale Street and Bass Pro Shops at the Pyramid. You can go for a morning swim at the seasonal outdoor pool, and visit the 24-hour fitness centre for a workout. Also, National Civil Rights Museum and FedEx Forum are within a short drive. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
84 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
Working away
24-hour business centre
Meeting rooms
Services
24-hour front desk
Laundry facilities
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
24-hour fitness centre
Seasonal outdoor pool
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Sofa bed
Free cot/infant bed
Freshen up
Private bathroom
Deep-soaking bath
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The property will be renovating from 18 November 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
Hallway
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10 PM
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
Also known as
Holiday Inn Express Suites West Memphis
Holiday Inn Express and Suites West Memphis, an IHG Hotel Hotel
Frequently asked questions
Does Holiday Inn Express and Suites West Memphis, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express and Suites West Memphis, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express and Suites West Memphis, an IHG Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Holiday Inn Express and Suites West Memphis, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express and Suites West Memphis, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express and Suites West Memphis, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Holiday Inn Express and Suites West Memphis, an IHG Hotel?
No, this hotel doesn't have a casino, but Southland Casino Racing (6-min drive) is nearby.
What is there to do at Holiday Inn Express and Suites West Memphis, an IHG Hotel and nearby?
Holiday Inn Express and Suites West Memphis, an IHG Hotel has a seasonal outdoor pool and a 24-hour fitness centre.
Does Holiday Inn Express and Suites West Memphis, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Holiday Inn Express and Suites West Memphis, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
Huston
Huston, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 December 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Exceeded expectations!
james
james, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Great hotel
Kizzy T.
Kizzy T., 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Staff was friendly, efficient and helpful. Facility was very clean. Breakfast was very good and kept stocked. Overall was a very pleasant stay.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Nick
Nick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Very nice and spacious room. The guest service and maid very friendly
KENNETH M
KENNETH M, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 September 2024
Sybille
Sybille, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
Paul
Paul, 1-night trip
Verified Expedia guest review
2/10 Poor
6 September 2024
ANATOLIO
ANATOLIO, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
5 September 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
2 September 2024
Quick family update overnight. Nice breakfast options both hot and cold.
Lesa
Lesa, 1-night trip
Verified Expedia guest review
8/10 Very good
30 August 2024
Matthew
Matthew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
Comfortable hotel, the main reason for choosing this over similar hotels was on-site EV chargers.
Janet
Janet, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
Very nice hotel. Close to Bass Pro Pyramid.
Jennifer
Jennifer, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Excellent and clen
Very good..
Shiv Kumar
Shiv Kumar, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 July 2024
ROSA IRENE
ROSA IRENE, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
James W.
James W., 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
Rose
Rose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
Overnight stay while travelling with family
The front staff was friendly and helpful. Good breakfast selection in the morning. We got a pull out sofa bed for one child but it was in such bad shape and uncomfortable we just all squeezed into the queen bed. The bathroom was updated however the paint was mostly peeled out of the tub, looking terrible. The hotel was quiet and good for 1 overnight. Didn't feel the price was worth what we got, especially since the sofa bed was so uncomfortable (and we don't usually have high expectations for sofa beds. The regular beds were comfortable though.