The hotel does not have adequate temperature control and it was 80 degrees in our room all night long. We called the front desk and asked for them to fix the AC. They changed our room but it had the same problem. Essentially the unit would not cool past 26C. Way to hot for a luxury hotel. What was worse was they tried to gaslight us in saying that it takes up to an hour after checkin to have the AC work. After three hours it was still warm and had actually gone up. We had been traveling for 28 hours and were exhausted and needed to rest but couldn't because it was hot and muggy and gross. I would not recommend this hotel or stay here again.
Desiree Natasha
1 晚商務旅程
8/10
Petit bémol est qu’il n’y avait pas de service aux chambres’
rene
1 晚浪漫旅程
10/10
Very good
Robert
2 晚行程
10/10
Derek
2 晚行程
10/10
Jordan
1 晚商務旅程
10/10
真實旅客
1 晚行程
10/10
Very clean room and nice staffs. Truly thanks for ther kindness.
They even prepared lunch box for early checkouters due to morning flight and i really appreciate it.
Good view and beautiful garden and terrace. Everything was perfect. Defenitely recommend to stay here for anyone who's planning to visit Xiamen.
真實旅客
1 晚商務旅程
2/10
真實旅客
6 晚行程
10/10
English poor but staff helpful. Good facilities. Isolated and not easy to get transportation. Suggest free shuttle to airport and other popular locations in the city.
Capi
5 晚行程
8/10
It’s a brand new resort hotel with direct access to the beautiful beach. The hotel site is beautifully landscaped and there’s good view of the sea or garden from the balcony in the room. It is very quiet and relaxing to have a vacation here away from the bustling city.
真實旅客
2 晚商務旅程
4/10
The Location is off center , the management is well aware of it but didn’t take any proactive action to alleviate the situation such as shuttle bus
Hoi Kwong
3 晚商務旅程
10/10
It was connected to the nice beach. Very kind staffs welcomed warmly.