The hotel itself was clean and well maintained, and we appreciated the overall service and cleanliness during our stay. However, our experience with some of the staff was disappointing. On multiple occasions when we asked questions, the responses felt rude and not very courteous. For example, the bar closed at 11, and we reached exactly at that time but were denied service, which felt a bit uncooperative. While the property and housekeeping were good, the staff interaction could be improved to create a more welcoming guest experience.