4/10 一般
2025 年 8 月 12 日
Unmanaged bedbugs-100%not worth risk to stay
This hostel has unmanaged bedbugs. I received a full refund for my stay because my room was infested with bedbugs. A dead bedbug was found at check in. I was told to return in a few hours after “deep cleaning” but the room still had dirty baseboards and furniture. During the night multiple bedbugs appeared on the walls and bed. We were unable to sleep, notified an indifferent overnight front desk employee, and were told the morning employee could help us. The owner was called and was heard saying “we don’t have bedbugs” over the phone to the front desk girl. She let him know I had pictures and videos. My second night stay was cancelled and refunded. It is 100% not worth the risk to stay here. The hostel does not have the procedures in place to clean rooms to eliminate bedbugs. Aside from the bedbug infestation, some of the female staff members were very helpful and friendly. The location is central. The amenities are very basic—it is a low budget hostel. I was prepared for that, but I wasn’t prepared for not being able to sleep Saturday night and spending my vacation day Sunday finding a new hotel, getting checked in, and trying to enjoy the rest of my day on 3 hours of sleep. The stay was compensated, but my wasted time was not. And, not to mention the hours spent disinfecting my luggage and clothing that were in the room… I would not return.
Jodi
Jodi (2 晚友伴旅程)
Hotels.com 真實旅客評價
