Communication with the property management team was terrible. They asked us for copies of our documents in advance, but we had to resubmit them the day prior to arriving.
When arriving at the property, we immediately noticed that the apartment was above the outside temperature, which was over 80F/27C. The property provides fans but no AC. All but one of the 3 small fans were dirty and weak. The bed is upstairs where all of the heat is trapped and was a miserable experience. Downstairs was a pull out sofa which as a bar that can be felt running through the middle laterally. The choice between a poor matress or high heat made us leave a day early. Surfaces that didnt have constant contact were covered in a layer of dust.
The shower handle wont stay on the holder properly, and must be held while bathing.
The location is cute and quaint and is right near the harbor, but it was incredibly uncomfortable once we arrived. We ended up leaving a day early, and eating the incredibly high cost of an additional night.
Overall, outside of the comfort issues, the communication with the property management really solidified the poor experience. We had multiple attempts at politely talking via whatsapp, with seen messages but no response. Very unprofessional, expensive, uncomfortable, and slightly dirty.
