Size of room was great. They had a microwave and a mini refrigerator. Definitely could use an update. There was some holes in the walls stains on the bathroom curtain.
Mayra
Mayra (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 22 日
Diry, Dangerous, Rude & dismissive
No coffee or tea in the lobby or room. No lift. Unpleasant staff with no greeting or kindness. The heavy metal doors to the room will pull your back & shoulder out trying to open & close them. They stick * have sharp metal shards sticking out that snagged my new sweater leavins a hole. Pics below. You will hear the loud noise from these doors every time someone comes or goes keeping you up or waking you up. Rooms need repair The people above me banged on these metal doors & the floors all night. I called the front desk @ 2:30 & they told me the desk is closed & open from 7-11 then he hung up on me. Clearly annoyed I had woken him. No problem I couldn't sleep in the room I PAID to sleep in. I C/O the noise in the morning & received no apology or care that I was up all night. Very dismissive & walked away saying they will look at the security cameras Check out was dismissive again. He appeared annoyed I wanted to talk to him about my stay. He didn't ask about my stay or thank me for staying.I brought up the dangerous metal chard on the door that ruined my sweater, the doors that didn't close & the noise from the people above. No appolagy, concern or care. He said he'd review the security. Didn't do me any good 2 days later. I cancelled my third night. This was not Canadian hospitality with kindness & care. It was rude, dirty, dangerous & loud. Not what I would expect in Huntsville.
barbara
barbara (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 22 日
It's a Hard NO from me! N
There was no greeting or smile at check in. No coffee or tea in the room or lobby. While entering my room I had to use all my might to open the metal door. It stuck as did all the other doors in the hotel.My new sweater was snagged on the metal piece sticking out. It now has a hole Pics below, a real safety hazard from this rusty metal danger. People above me were banging on the metal door & the floor all night. I called the front desk @ 2:30 & they said the front desk is open 7-11 we're closed & he hung up on me. I didn't get any sleep & then slept in loosing 3 hours of my day feeling tired, nauseated, headache & didn't enjoy my day because I was so tired. In the morning I talked to the desk & they didn't care in the least. She said she'd look at the security cameras.On check out he was dismissive & rude. I again talked to them about the doors that wouldn't close, the dangerous door that ruined my sweater & the noise. Again they said they would review the cameras. Didn't do me much good 2 days later on check out.No remorse, apology. Nothing. No service, No kindness & no hospitality. I cancelled my last night & only stayed 2 of the 3 nights. Anytime someone goes in or out of their room you have to slam & use all your weight to close it & pull your back & shoulder out when opening.Therefore you hear this loud heavy metal door every time anyone in a room above, beside & below leaves. You will not get any rest , kindness. respect or hospitality here. Pic 7 shows sweater damage
barbara
barbara (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 19 日
Stephane
Stephane (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Dennis
Dennis (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 12 日
You get what you pay for
Last minute trip for family emergency. Good service dude, called me to let me know when their front desk closed down. Didn't ask any questions when I arrived. Checked in with the most high tech door lock I've ever seen. Average motel vibe - Overflowing garbages, toilet shifts as you sit down, hallway smelled like cigarettes. Common stuff. For one night and no questions, I'd stay again.
Allison
Allison (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 26 日
Reasonable no-frills room
Be careful selecting your room. Our two bedroom suite was a “two beds in a little room” booking. They couldn’t offer any other choices at check-in, and I was quickly reminded that it was too late for a refund. The mini fridge whistled all night. Be sure to bring your own shampoo. Great shower and nice pillows. Clean room. No offensive odors as some comments warned.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 25 日
Need wifi!!!!
No working wifi. Front desk said that it was because I used apple products. Strange that i never experienced or even heard of such a problem before.
Room was spacious and clean.
Michael
Michael (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 18 日
Everything looks good. The only thing that was kind of annoying was the fridge had a very high whistle. Very hard to sleep otherwise good.
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 14 日
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Poor Wifi
Schlechtes WiFi, ansonsten alles ok
Oliver
Oliver (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Julio Cesar
Julio Cesar (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 10 日
Payal
Payal (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Nitin
Nitin (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 5 日
Linda
Linda (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 1 日
Disgusting filthy and dirty! Very very rude staff.the wifi did not work the tv did not work. Vending machines were broken.
Sheri
Sheri (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 25 日
For the price, we were really happy with our stay. No issues with the room, and a very pleasent check in , and front desk experience.
Brianna
Brianna (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 25 日
Really decent, better than expected. Bit out of town but it’s walkable
Jacqueline
Jacqueline (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Mark
Mark (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 21 日
Betty
Betty (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 20 日
Not clean room staff it’s also not good blanket is to duty and smale my experience its not good totally waste my money and I stay only 2 hours only
Anmoldeep
Anmoldeep (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 18 日
The room was under reapair, no phone, ice bucket, no ice machine, no vending machines.
We literally had to spend 2 hours hooking up the tv. The Manager was nice!
Barry
Barry (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 8 日
Excellent value for a one night stay with a most comfortable bed.