我可否免費取消阿奎米亞精品酒店的預訂，並獲發全額退款？

可以。阿奎米亞精品酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

阿奎米亞精品酒店是否設有泳池？

是的，此住宿設有室外泳池。旅客由 08:00 至 19:00 可使用泳池。

阿奎米亞精品酒店是否允許寵物入住？

是的，貓狗可入住，總共只限 2 隻。此住宿收取每隻寵物每晚 USD20的費用。輔助動物豁免收費。住宿設有飲食器皿。

阿奎米亞精品酒店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每輛車單程 USD165。

阿奎米亞精品酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：00:00。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。

阿奎米亞精品酒店店內與附近有什麼好玩？

歡迎暢玩划橡皮艇、滑浪及排球等店內活動。附近其他休閒康樂節目包括洞穴歷奇及生態遊。你可在室外泳池中痛快暢泳，又或充分善用酒店的其他設施/服務，當中包括私人海灘及SPA 服務等。阿奎米亞精品酒店亦備有花園。

阿奎米亞精品酒店內或附近是否設有餐廳？

是的，Alquimia Beach Club坐擁室外用餐區及海洋景。

阿奎米亞精品酒店附近區域有何特色？

從阿奎米亞精品酒店出發，短短 1 分鐘步程可到圖倫海灘，11 分鐘步程即達來到光雕塑。

圖倫阿奎米亞精品酒店優惠

10/10 完美

2025 年 11 月 20 日

Guadalupe (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 11 月 16 日

El lugar está bien, no me percaté que no tenía TV antes de reservar y en lo personal si me gusta verla en la noche, los cuartos están pegaditos y se escucha todo, el estacionamiento te lo cobran aparte cosa que ya sabía pero por si alguiennno sabe prevénganse

Janis estefania (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 11 月 2 日

The room conditions were not great. The walls are very thin and there is a lot of outside noise. There are gaps between the windows and walls so mosquitoes and other bugs get into the room. Additionally, the shower and sink only have salt water which was very inconvenient. The jungle side of the property is in rough condition and not very clean.

Betsy (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 27 日

Nos encantó! Tuvimos la oportunidad de ayudar a tortuguitas recién nacidas a llegar al mar, todo con la ayuda del staff del hotel. Increíble y súper recomendado!

Jorge Alejandro (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 14 日

Iwao (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 4 日

Room with a view.

Great hotel on the sea. Amazing when the raccoons came to visit for dinner, highlight of the day!

Beach does get a lot of seaweed at certain times of the year.

Adam (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 7 日

It has all the amenities and beach access of a larger resort with a small resort atmosphere.the service was great the staff was friendly and attentive and it was near a convenience store for basic essentials although a larger resort has more socializing you get direct beach access, music, and service and the pool was very clean.Everything youd expect in a tulum resort...rooms were very comfy however it needed a litle more comfortable seating for those that enjoy breaks from playa indoors..

Damien (4 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 7 日

The rooms were nice and clean. Everyday there was fresh water after room cleaning. We came at a bad time so the beach was nasty. The sink and shower water are salty so be careful with that. The staff was great the pool was nice and it was a good stay overall

Josiah (3 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 5 月 18 日

Considerando la habilitación hace falta frigobar y televisión con cable.

Betsabe (2 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 5 月 2 日

Fer (4 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 28 日

loved it

Victor (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 23 日

Sarah (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 23 日

Séjour extraordinaire entre amies!

Nous étions 6 filles dans la suite présidentielle. Nous étions très bien! Les lits sur le bord de la plage sont confortables et ils ont tous un toit pour se protéger du soleil. Le personnel est très sympathique. L’air climatisée était silencieuse et efficace. L’hôtel est à proximité de restaurant et à proximité raisonnable du centre-ville de Tulum en taxi. C’est dog friendly :) Le seul point négatif était la puissance du jet de la douche et le manque d’eau chaude parfois. La vue est incroyable! Pour des prix plus raisonnables, je vous conseille d’aller manger et boire au centre-ville.

5 晚友伴旅程

Hotels.com 真實旅客評價

4/10 一般

2025 年 4 月 21 日

Unfortunately, My 1st Negative Review ever !!

I normally understand when things go wrong and I’m quick to accept apologies, but this experience left me no choice — this is my first-ever negative review. We stayed for 6 nights and had multiple issues. The oceanfront infinity pool — one of the main reasons we booked — was out of order the entire time. Every day, the manager said, “It will be ready tomorrow,” but it never was. Same excuse for five days. To make things worse, the room next to ours was being renovated. Every morning at 9am, we were woken by loud drilling and hammering. It was impossible to rest. After reporting our concerns and trying to move to another hotel, the manager apologized and offered free breakfast and a 10% refund, which I accepted. That was four weeks ago. Despite following up almost daily, I still haven’t received the refund — just the same vague reply: “The owner will do the refund soon.” Worth to mentioned, the manager’s Golden Retriever (a sweet dog) was constantly walking through chairs, umbrellas, and breakfast tables. It didn’t bother us, but it might bother others. Maybe by now the renovations are done and the pool is fixed. But with so many great options in Tulum, I’d absolutely avoid this hotel and book elsewhere.

marcos (6 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 4 月 6 日

Beautiful hotel located directly at the beach. The staf is great and delivers good service. The shops and restaurants are all in walking distance of the hotel. Really nice place to get some peace and have nice food and cocktails at the beach!

Rick Johannes Hubertus (6 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 6 日

We loved our first visit to Tulum!

We loved our stay at Alquimia and highly recommend it! The staff were so welcoming and attentive and gave us great recommendations. The room was beautiful and kept clean/stocked daily. Our room was steps away from the pool and beautiful beach - it was so easy to get to the cabanas and relax! We also saw wonderful views from the rooftop. The hotel was super close (walking distance) to a pharmacy, grocery store, and many different restaurants, so we felt so connected to everything. It was easy to take a taxi into Tulum Centro, and the staff helped us navigate how to take the colectivos, as well. The only small issue we had was with the WiFi not working, but the staff fixed it promptly! Again, we highly recommend Alquimia and hope to return!

Molly (5 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 3 月 26 日

Very nice location right on the beach toward the south end of the hotel zone. Very friendly and helpful staff, at the front desk and at the beach. The shaded beach beds under the palm trees are wonderful! Very good food and drinks, but a little expensive. I stayed for 5 days with my 14-year-old son. Our room was nice and clean and had AC that we only used at night to save energúmeno. Not super big room, but I took the cheapest one I could find. Perfec

Randall (5 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 24 日

Will (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 14 日

Carlos (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 5 日

Hanna (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 2 日

Very nice!

Alquimia Hôtel was perfect for me and my daughter. The staff was friendly, attentive and always helpful. Our room was spacious. The beach area was nice and relax, with a good playlist everyday. The food at the restaurant was good. We would book there again. Thank you Manu and all the staff at Alquimia.

Sophie (5 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 2 月 24 日

Les murs sont très très fin, on entend tout ce qu’il se passe dans les chambres autour, ce qui reste un problème quand certains rentrent à 5h du matin. De plus il n’y avait pas de ventilation dans notre chambre. Impossible de faire sécher une serviette en 2 jours. De grands travaux sont en cours au milieu de l’hôtel juste devant la piscine et d’autre encore plus grand dans l’hôtel d’à côté (double grues et marteau piqueur), ce qui gâche la vue et l’espace entre la piscine et la mer. Le personnel était super et le cadre global était très agréable.

BORIS (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 2 月 11 日

Would come back

Amazing location just steps from the beach. It’s a neat idea to use shipping containers and with the upgrades, we didn’t feel like we were in them. They extended them out so it’s more than just a container. The inside was Tulum sheek and had all the basics. The bed was a little uncomfortable but maybe it was just our unit. We had the basic and maybe it was more meant for one person. The cabana restaurant was great vibes and we loved how dog friendly it was.

Maria (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 2 月 6 日

navyatha (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 1 月 17 日

Joy H.S. (3 晚行程)

Expedia 真實旅客評價

阿奎米亞精品酒店

Alquimia Hotel Boutique

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Master Suite Ocean Front

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