Does Alquimia Hotel Boutique offer free cancellation for a full refund?

Yes, Alquimia Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alquimia Hotel Boutique?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Alquimia Hotel Boutique?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is airport shuttle service offered by Alquimia Hotel Boutique?

Yes, an airport shuttle is available. The charge is USD 165 per vehicle one-way.

What are the check-in and check-out times at Alquimia Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Alquimia Hotel Boutique and nearby?

Have fun with onsite activities like kayaking, surfing, and volleyball. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and spa services. Alquimia Hotel Boutique also has a garden.

Are there restaurants at or near Alquimia Hotel Boutique?

Yes, Alquimia Beach Club offers alfresco dining and ocean views.

What's the area around Alquimia Hotel Boutique like?

Alquimia Hotel Boutique is a short 1-minute walk from Tulum Beach and 11 minutes' walk from Ven a la Luz Sculpture.

Alquimia Hotel Boutique, Tulum: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Nov 17, 2024

Nice place right on the beach

Elizabeth, 4-night trip

10/10 Exceptional

Jan 12, 2025

The location is unbeatable, with direct beach access and stunning views. We enjoyed staying at this place a lot. The staff were incredibly friendly and attentive, making us feel welcome throughout our visit. The on-site restaurant offered delicious meals, perfect for relaxing by the beach. I highly recommend this place, and we definitely plan to come back next year!

Anna, 4-night trip

10/10 Exceptional

Oct 6, 2024

I loved this hotel! The staff is so polite and friendly, it’s so clean and quiet. I needed a place to relax and this place was perfect. Highly recommend and I will be returning!

Izarely, 5-night trip

10/10 Exceptional

Feb 16, 2024

Staff was great & especially Coti at the front desk everyone was helpful and very friendly

Hussein, 4-night trip

10/10 Exceptional

Apr 23, 2024

Adorable beachside boutique hotel

Adorable boutique hotel right in front of the beach, with spa, beachfront restaurant/bar, and pool. The service was great. As a solo traveler i felt comfortable and secure. I would recommend.

3-night trip

10/10 Exceptional

Apr 6, 2025

We loved our first visit to Tulum!

We loved our stay at Alquimia and highly recommend it! The staff were so welcoming and attentive and gave us great recommendations. The room was beautiful and kept clean/stocked daily. Our room was steps away from the pool and beautiful beach - it was so easy to get to the cabanas and relax! We also saw wonderful views from the rooftop. The hotel was super close (walking distance) to a pharmacy, grocery store, and many different restaurants, so we felt so connected to everything. It was easy to take a taxi into Tulum Centro, and the staff helped us navigate how to take the colectivos, as well. The only small issue we had was with the WiFi not working, but the staff fixed it promptly! Again, we highly recommend Alquimia and hope to return!

Molly, 5-night trip

8/10 Very good

Oct 25, 2024

Alquimia was so accomodating and staff were super friendly. The place was absolutely beautiful, especially with the room we stayed in. The view of the beach sold it to us as we can just walk out and the beach is right there. The only downfall was due to heavy rain we got water inside our room and the hot water didn’t seem to work as strong. However, The staff made it extra romantic with doing our room with cute towel animals and rose petals. If you want to relax by the beach on a day bed sipping on cocktails this is for you!

Gabriella, 4-night trip

10/10 Exceptional

Nov 13, 2022

A very relaxing and comfortable stay

A small cozy hotel with many advantages. The hotel's beach is magical with a fantastic view out to sea. A small beach bar with food and drinks and lovely sunbeds under the palm trees. The location is quiet and made for relaxation and pure enjoyment. If you want more outdoor life, just follow the beach a little to the north and a little to the south there is an untouched nature reserve as a contrast. The staff's attitude was friendly and service-oriented, which contributed to the positive experience. I am on a round trip for a few weeks and have just decided to change my plans to be able to return to this hotel before returning to Sweden.

Fredrik, 4-night trip

10/10 Exceptional

Oct 30, 2024

This place is just a dream! Adorable rooms, absolutely perfect beach and view, food and drinks are good but pricey compared to bars and restaurants around. Staff is amazing, friendly and helpful even if they don’t speak much English. They all took good care of my daughter and I, and accommodated all my requests! We were there the last week of October and it wasn’t crowded at all which it was absolutely perfect! Eddy gives the best massages and was awesome with my kid! One of the last nights the staff invited us to release baby sea turtles and that was just a dream coming true! An unforgettable experience!! If I’ll be back to Tulum I will stay here again for sure!

Eva, 7-night trip

6/10 Good

Nov 2, 2025

The room conditions were not great. The walls are very thin and there is a lot of outside noise. There are gaps between the windows and walls so mosquitoes and other bugs get into the room. Additionally, the shower and sink only have salt water which was very inconvenient. The jungle side of the property is in rough condition and not very clean.

Betsy, 2-night trip

10/10 Exceptional

Aug 4, 2025

Room with a view.

Great hotel on the sea. Amazing when the raccoons came to visit for dinner, highlight of the day!

Beach does get a lot of seaweed at certain times of the year.

Adam, 1-night trip

10/10 Exceptional

Jul 7, 2025

It has all the amenities and beach access of a larger resort with a small resort atmosphere.the service was great the staff was friendly and attentive and it was near a convenience store for basic essentials although a larger resort has more socializing you get direct beach access, music, and service and the pool was very clean.Everything youd expect in a tulum resort...rooms were very comfy however it needed a litle more comfortable seating for those that enjoy breaks from playa indoors..

Damien, 4-night trip

10/10 Exceptional

Jun 7, 2025

The rooms were nice and clean. Everyday there was fresh water after room cleaning. We came at a bad time so the beach was nasty. The sink and shower water are salty so be careful with that. The staff was great the pool was nice and it was a good stay overall

Josiah, 3-night trip

8/10 Very good

May 18, 2025

Considerando la habilitación hace falta frigobar y televisión con cable.

Betsabe, 2-night trip

10/10 Exceptional

Apr 28, 2025

loved it

Victor, 3-night trip

10/10 Exceptional

Apr 23, 2025

Séjour extraordinaire entre amies!

Nous étions 6 filles dans la suite présidentielle. Nous étions très bien! Les lits sur le bord de la plage sont confortables et ils ont tous un toit pour se protéger du soleil. Le personnel est très sympathique. L’air climatisée était silencieuse et efficace. L’hôtel est à proximité de restaurant et à proximité raisonnable du centre-ville de Tulum en taxi. C’est dog friendly :) Le seul point négatif était la puissance du jet de la douche et le manque d’eau chaude parfois. La vue est incroyable! Pour des prix plus raisonnables, je vous conseille d’aller manger et boire au centre-ville.

5-night trip

4/10 Fair

Apr 21, 2025

Unfortunately, My 1st Negative Review ever !!

I normally understand when things go wrong and I’m quick to accept apologies, but this experience left me no choice — this is my first-ever negative review. We stayed for 6 nights and had multiple issues. The oceanfront infinity pool — one of the main reasons we booked — was out of order the entire time. Every day, the manager said, “It will be ready tomorrow,” but it never was. Same excuse for five days. To make things worse, the room next to ours was being renovated. Every morning at 9am, we were woken by loud drilling and hammering. It was impossible to rest. After reporting our concerns and trying to move to another hotel, the manager apologized and offered free breakfast and a 10% refund, which I accepted. That was four weeks ago. Despite following up almost daily, I still haven’t received the refund — just the same vague reply: “The owner will do the refund soon.” Worth to mentioned, the manager’s Golden Retriever (a sweet dog) was constantly walking through chairs, umbrellas, and breakfast tables. It didn’t bother us, but it might bother others. Maybe by now the renovations are done and the pool is fixed. But with so many great options in Tulum, I’d absolutely avoid this hotel and book elsewhere.

marcos, 6-night trip

10/10 Exceptional

Apr 6, 2025

Beautiful hotel located directly at the beach. The staf is great and delivers good service. The shops and restaurants are all in walking distance of the hotel. Really nice place to get some peace and have nice food and cocktails at the beach!

Rick Johannes Hubertus, 6-night trip

8/10 Very good

Mar 26, 2025

Very nice location right on the beach toward the south end of the hotel zone. Very friendly and helpful staff, at the front desk and at the beach. The shaded beach beds under the palm trees are wonderful! Very good food and drinks, but a little expensive. I stayed for 5 days with my 14-year-old son. Our room was nice and clean and had AC that we only used at night to save energúmeno. Not super big room, but I took the cheapest one I could find. Perfec

Randall, 5-night trip

10/10 Exceptional

Mar 2, 2025

Very nice!

Alquimia Hôtel was perfect for me and my daughter. The staff was friendly, attentive and always helpful. Our room was spacious. The beach area was nice and relax, with a good playlist everyday. The food at the restaurant was good. We would book there again. Thank you Manu and all the staff at Alquimia.

Sophie, 5-night trip

6/10 Good

Feb 24, 2025

Les murs sont très très fin, on entend tout ce qu’il se passe dans les chambres autour, ce qui reste un problème quand certains rentrent à 5h du matin. De plus il n’y avait pas de ventilation dans notre chambre. Impossible de faire sécher une serviette en 2 jours. De grands travaux sont en cours au milieu de l’hôtel juste devant la piscine et d’autre encore plus grand dans l’hôtel d’à côté (double grues et marteau piqueur), ce qui gâche la vue et l’espace entre la piscine et la mer. Le personnel était super et le cadre global était très agréable.

BORIS, 2-night trip

10/10 Exceptional

Feb 11, 2025

Would come back

Amazing location just steps from the beach. It’s a neat idea to use shipping containers and with the upgrades, we didn’t feel like we were in them. They extended them out so it’s more than just a container. The inside was Tulum sheek and had all the basics. The bed was a little uncomfortable but maybe it was just our unit. We had the basic and maybe it was more meant for one person. The cabana restaurant was great vibes and we loved how dog friendly it was.

Maria, 3-night trip

10/10 Exceptional

Nov 25, 2024

This was our first time staying here. We were here for my wife's birthday the place was a awesome. Check in was a breeze, our room was one of those containers ours was called neos, and it was perfect for the minimalist that I am. Cold ac clean towels and no bugs in the room is all i need. Loved the outside open air rest room, water temp for the shower worked, so that was a plus. Room service kept the bedding and towels fresh. Felt safe the whole time. There was a slide lock on the outside fence door and the inside door lock was solid. Our room was really close to the beach and the beach beds were comfortable I fell asleep for awhile out there. The staff was beyond amazing. Some baby sea turtles that hatched didn't make it out the night before and the staff asked us if we'd like to help send the turtles on their way the following night, and we did by releasing them into the sea. We had a delicious breakfast every morning and it was good everytime time. Everyone of the staff I interacted with was very pleasant and extra nice. Smiles all around. Walking distance from many food, shopping, relaxation and adventure options. We made sure to spend 1 whole day beachside and it was spectacular. They keep the area clean and looking great. Check out was at noon and was smooth. I highly recommend this hotel. And will definitely return. Thank you Hotel Alquimia for your hospitality. We appreciate all the hard work you guys put into making sure we had an incredible stay.Cheers

Phar, 4-night trip

10/10 Exceptional

Nov 10, 2024

Muy buena ubicación, zona tranquila, excelente playa.

Sergio Arturo Perez, 1-night trip

8/10 Very good

Nov 7, 2024

Deberían fumigar porque hay cucarachas gigantes en el baño. Yo sé que es al aire libre pero igual si fumigaran al rededor sería bueno.

Paula, 3-night trip

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