Renaissance Bali Uluwatu Resort & Spa

5.0 star property
Luxury beach resort with spa, near Garuda Wisnu Kencana Cultural Park

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Photo gallery for Renaissance Bali Uluwatu Resort & Spa

4 outdoor pools, open 6:00 AM to 9:00 PM, free cabanas, pool umbrellas
Creator video
Reception
Banquet hall
Aerial view
Perched near Garuda Wisnu Kencana Cultural Park, Renaissance Bali Uluwatu Resort & Spa offers a serene retreat. Guests can unwind in the garden or bask in the sun on the white sand beach with free cabanas and loungers; guests also rave about the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 3 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Free children's club
  • Free beach shuttle
  • 24-hour fitness center
  • Sauna
  • Steam room

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
$149 nightly
The total price is $164
Nov 9 - Nov 10
Total with taxes and fees

Why we love this property

Relaxing mountain hideaway
Tucked into the mountains, this resort offers daily spa treatments, couples services, and a tranquil rooftop garden. A sauna and hot tub await.
Art deco mountain resort
This luxury mountain retreat dazzles with art deco architecture. A rooftop garden and two distinct dining spots offer scenic vistas of the ocean.
Culinary paradise
Resort features 3 restaurants with ocean and pool views serving Indonesian, local, and international cuisine. 2 bars and vegan options await.

Room options

Available filters for rooms
Showing 11 of 11 rooms

Room, 2 Twin Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 463 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Twin Beds, Terrace, Ocean View

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Terrace, Ocean View

8.0 out of 10
Very good
(5 reviews)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Garden View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 840 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Pillowtop bed
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Loft, 1 King, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
  • 1055 sq ft
  • Sleeps 4
  • 1 King Bed

Loft, 1 King, Balcony, Whirlpool

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Villa, 3 Bedrooms, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 10011 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 9
  • 3 Double Beds

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About the neighborhood

Map
Jalan Pantai Balangan 1 No 1, Ungasan, Bali, 80361

What's nearby

  • Garuda Wisnu Kencana Cultural Park - 4 min drive - 2.3 km
  • Balangan Beach - 7 min drive - 4.4 km
  • Padang Padang Beach - 10 min drive - 8.5 km
  • Uluwatu Temple - 12 min drive - 9.6 km
  • Blue Point Beach - 12 min drive - 8.8 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 31 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Chill Zone - ‬3 min drive
  • ‪Clay Craft - ‬1 min walk
  • ‪Circle K - ‬19 min walk
  • ‪Indies - ‬3 min drive
  • ‪R Bar - ‬1 min walk

About this property

Renaissance Bali Uluwatu Resort & Spa

At Renaissance Bali Uluwatu Resort & Spa, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beachside drinks, plus you'll be within a 15-minute drive of Uluwatu Temple. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology, and mani/pedis. Double Ikat, one of 3 restaurants, serves Indonesian cuisine and is open for dinner. Other highlights at this luxurious resort include 3 poolside bars, a free kid's club, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 208 units
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Free secured, covered onsite valet parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle within 13 kilometers*
    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 3 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • Beach bar
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Toys

What to do

  • Free beach shuttle
  • Fitness classes
  • Yoga classes
  • Free beach club nearby
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Safari nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business center
  • 11 meeting rooms
  • Computer station
  • Conference space (7223 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free beach shuttle
  • Bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • 4 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Roll-in shower
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Double Ikat - Overlooking the ocean and pool, this theme restaurant specializes in Indonesian cuisine and serves dinner only.
Clay Craft - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Roosterfish Beach Club - Overlooking the ocean and pool, this restaurant specializes in local and international cuisine and serves lunch only. Happy hour is offered. Open daily.
R Bar - Overlooking the ocean and pool, this lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Pool Bar - This bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 423500 for adults and IDR 211750 for children
  • Airport shuttle service is offered for an extra charge of IDR 450000 per vehicle (one-way, maximum occupancy 7)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for IDR 1089000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Renaissance Bali Uluwatu Resort Ungasan
Renaissance Bali Uluwatu Resort
Renaissance Bali Uluwatu Ungasan
Renaissance Bali Uluwatu
Renaissance Bali Uluwatu Resort & Spa Ungasan
Renaissance Bali Uluwatu Resort Spa
Renaissance Bali Uluwatu & Spa
Renaissance Bali Uluwatu Resort Spa
Renaissance Bali Uluwatu Resort & Spa Resort
Renaissance Bali Uluwatu Resort & Spa Ungasan

Frequently asked questions

Does Renaissance Bali Uluwatu Resort & Spa offer free cancellation for a full refund?

Yes, Renaissance Bali Uluwatu Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Renaissance Bali Uluwatu Resort & Spa?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 9:00 PM.

Are pets allowed at Renaissance Bali Uluwatu Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Renaissance Bali Uluwatu Resort & Spa?

Yes, there's free self and valet parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Renaissance Bali Uluwatu Resort & Spa?

Yes, an airport shuttle is available. The charge is IDR 450000 per vehicle one-way.

What are the check-in and check-out times at Renaissance Bali Uluwatu Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Renaissance Bali Uluwatu Resort & Spa and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Renaissance Bali Uluwatu Resort & Spa also has 3 poolside bars, 2 bars, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Renaissance Bali Uluwatu Resort & Spa?

Yes, there are 3 onsite restaurants, featuring Indonesian cuisine, ocean views, and poolside dining.

Does Renaissance Bali Uluwatu Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

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Renaissance Bali Uluwatu Resort & Spa Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
View
Breakfast
Restaurant
Family friendly
Awesome
Honeymoon
Infinity pool

What guests liked

  • The infinity pools were clean, clear, and huge with breathtaking ocean views. (15 reviews)
  • The breakfast buffet offered a huge range of options, including freshly made dishes, and catered to many dietary requirements. (12 reviews)
  • The spa services were excellent, with many guests praising the quality and experience. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing hotel would highly recommend 👌 staff very friendly and food was amazing
Michael, 2-night trip

10/10 Exceptional

Amazing Stay
Courtney, 2-night trip

10/10 Exceptional

Fantastic stay fantastic hotel strongly recommend
Amoljeet, 2-night trip

10/10 Exceptional

Amazing hotel, I can't wait to stay here again.
Tori, 1-night trip

6/10 Good

I was charge for a garden view, but the whole view was block by a huge tree. I should be renamed to Tree view
Alex, 4-night trip

10/10 Exceptional

Friendly staff and excellent view of the area

10/10 Exceptional

Great hotel. Staff are amazing and made my stay very comfortable.
Didem, 9-night trip

10/10 Exceptional

Beautiful property. Great rooms for families. Lots of amazing places to eat throughout Ulawatu
Michelle, 9-night trip

10/10 Exceptional

Excellent service highly recommend 5 stars
Deniz, 5-night trip

10/10 Exceptional

nice, good for family
Wing Yan, 4-night trip

10/10 Exceptional

Fantastic Staff! I will be returning for sure… beautiful property!
Mary Jasmin, 5-night trip

10/10 Exceptional

I LOVED the spa services. I LOVED the dining options. I LOVED sunrise yoga. The Concierge desk was so helpful. I really enjoyed my stay. A big thank you to dining manager Yoga and his staff to the awesome breakfast we had each morning.
kendra, 2-night trip

10/10 Exceptional

Great condition
Biren, 2-night trip

10/10 Exceptional

Beautiful resort with excellent staff. Stunning views. Clay craft breakfast was amazing and RBar is stunning with wonderful staff and cocktail options. Particular thanks to Angga who gave us excellent service at Rbar.
Hannah, 5-night trip

10/10 Exceptional

Even though the accommodation is a bit outside of uluwatu we loved our time there so much and spend most of the time in the resort, since it was such a beautiful place. Awesome personnel and super friendly. The rooms were outstanding and also the pool and the restaurants. We also booked spa and loved it!!! Absolut would recommend and book again!!!

8/10 Very good

The view from the 5th floor where the breakfast and swimming pools area

2/10 Poor

all food, spa, drink and everything was 3x more expensive outside. also the resort was dead.
pouria, 6-night trip

10/10 Exceptional

This property was just we needed after a busy stay in ubud. The pool, the good, the staff all superb. The room decor was just fabulous, only issue is getting around this hide property can be a task. Once you figure out the layout of the hotel and to get around everything is a 10 out 10. Oh let’s not forget the awesome spa !!
corinne, 2-night trip

10/10 Exceptional

We loved our stay in the hotel. The staff was very acomedating and super nice even upgraded our room and wrote a sweet note for our honeymoon. The only thing ill say is the restaurant is quite expensive compared to the ones outside even in tourist location. But the included breakfast buffet did make up for it. We would defintely stay again.
Tiaguraj, 7-night trip

8/10 Very good

Staff are friendly similar to all hotels in Bali so far. There’s definitely catering to a western audience here compared to local or boutique hotels. Very extensive breakfast included, delicious. The pool is gorgeous overlooking the ocean. We wanted late check out which they could not accommodate but they have a lounge for travelers with late departure so that is a perk I haven’t seen other hotels do.
Anjali, 2-night trip

10/10 Exceptional

Definitely recommendable! I would love yo bring my Family & invite friends to stay here. Best place & nice view♥️ Staff are very friendly. Whatsapp communication is the best & fast. Thank you Gita! House keeping are good & fast. Very clean room & spacious. Food are awesome♥️ Rooster beach club staff are very welcoming. Nice to spend the day & enjoy the 🌊 thank you for our best Bali experience at your Hotel♥️
MARIA LORAINE, 2-night trip

10/10 Exceptional

We are thankful to the genuinely warm and friendly hospitality team at Renaissance for giving us an amazing experience. We were in awe of the grandeur of the lobby accompanied by a perfect selection of lounge house music when we first arrived. Wow what a view and atmosphere. We really loved the modern cosy decor of our suite with balcony, open bath and large windows facing the greenery, open landscape and the sea. We enjoyed the large buffet spread, pool, spa, massage and gym facilities too. All good except for the undrinkable water that’s only acceptable for shower. Need to buy mineral water for boiling for coffee and brushing teeth. R Bar, Clay Craft and Double Ikat also offers fantastic food and drinks throughout our stay. Beautiful hotel! Highly recommended.
Park Chao Case Michael, 3-night trip

10/10 Exceptional

Arriving at the Renaissance Bali was like arriving to a dream.  We booked a driver through the hotel for a late 11P pickup at the airport. He was there on time, cheerful and gave us helpful tips along the ride.  Upon arriving, the staff gave us a much welcome juice and cold towel to freshen our faces after a long travel day.  We were helped to our room with our luggage, and the room was immaculate. Comfortable, beautiful, clean, and cool.  We slept very soundly.  Over the next few days, we enjoyed beyond excellent hospitality, delicious food at breakfast and the poolside restaurants, and tasty beverages.   We loved the peaceful nature of the property, and were especially delighted when searching for the owl conservation, one of the staff invited us to feed the owls with him. Thank you Siarna! We will never forget that experience. 
Kelsey, 4-night trip

6/10 Good

Very inconvenience hotel with separate Wings

They have separate Wings and Will use golf buggy to pick you up since its quite far from one another. This is when its become troublesome since if you stay say at the corner wing basically you have to call and wait for a buggy everytime you want to go for breakfast, Back from breakfast, go out from the hotel etc. Furthermore, they often dont pick you up after one call and you Need to do another call before the buggy finally comes. Happened to me 3 times during my 2 nights stay. I Will not recommend this hotel for people that not looking for Resort type hotel
Chandra, 2-night trip

2/10 Poor

The stay was great, the hotel staff (except for one woman at the reception) were very nice and accommodating. The staff in the restaurant and at the bar were super friendly and great hosts. the food is excellent, just always wonderful. the room was very nice and very clean. In general we found the hotel area to be very clean. The older and oldest lady at the reception, on the other hand, was disrespectful and unfriendly - as a woman, I couldn't order a taxi without her asking my husband for permission and wanting confirmation that I could order the taxi. Once I asked her for water, and then she also asked my husband if it was ok if I got some water. Culture or not, it may be that she has nothing to report at home, but in my opinion this lady can't deal with female tourists in the hotel - she definitely didn't give me a holiday mood but rather a longing for Europe. I also couldn't ask about excursion destinations, e.g. visiting temples, without her asking my husband if I was even allowed to do that. Even when I went to the toilet once, she ran to my husband to tell him where I was. In any case, it was nice that other hotel employees were respectful and very warm to us. I would visit the hotel again thanks to the lady who only respects men - definitely never again :)
Senta, 7-night trip