I would not stay at this hotel ever again they didn’t have the cart for me to bring my stuff up to the room so I ended up having to bring it all the way to the 3rd floor by hand one at a time luckily I had help from some of the other guests I didn't have any help when I left and the cart was still not down there 7 days later when I checked out so I was forced to have to carry it all my items down by myself with no help at all the kitchen was missing certain items and they did not do any sort of housekeeping at all after a long day out I came to my room to it locked and when I found out the reason I was pissed becuz I was hit with a $25 linen fee which I’ve never had to pay for at any hotel let alone them locking me out of the room for it and it happened to be the day before I check out which I felt was jus insane the people at the front desk were unprofessional in every manner and provided very little help jus an overall bad experience I wouldn’t recommend the hotel to anyone
mikey
mikey (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 28 日
Never again
IF YOU BOOK FOR 28 days which is what this app allows and not 30 days , night staff awaits for you to get down to your last (2) days of stay to tell you : A) the rate you paid here isn’t their rate B) fees when you’re leaving because no one told you th linen you returned & borrowed over time cost or to pay $1 for tissue at the desk. Everything is a cost !
Derrick
Derrick (28 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 28 日
Rubi
Rubi (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 20 日
Robert
Robert (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 19 日
Robert
Robert (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Nice hotel at a good rate for a longer stay
Great and friendly front staff. Great rate for a long term stay. Rooms are clean and kitchnette is very good. The flooring is cleaning.
Rajivkumar
Rajivkumar (9 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 4 日
MATT
MATT (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 30 日
Sheradon
Sheradon (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 14 日
Roaches and mold everywhere
On first glance, the room was fine. As we keep staying, I started noticing molds in the shower, and saw baby roaches about 4 times during my stay. They come from the bed frame, AC, and in the wall cracks. I even saw one crawling on THE BED during my last day there. The bed was also making me itchy and I had bug bites. It was so gross.
真實旅客
10 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Dereck
Dereck (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Alexis
Alexis (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 30 日
There was one lady that helped with check in that was very kind and stepped in to help everyone because the other two people working the front fought with multiple groups trying to check in
Jackson
Jackson (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Oh gosh where do I start? The staff? LOVELY! The property? LOVELY! CLEANLINESS? LOVELY. Absolutely LOVELY! The property manager was amazing I can’t remember her name but my gosh was she amazing at handling business! The lobby attendant was amazing also we stayed for the Beyoncé Cowboy Carter Tour… the amount of time these girls were willing to put in for us to make sure we were safe while attending events around Houston should be illegal! I was very adamant about coming to this property because of the reviews but turned out it was lies. 100% will be coming back here for my next trip to Houston! Thank you girls so much for everything you guys did to make sure we had a great stay and perfect trip!
Kendall
Kendall (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Lucky
Lucky (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Latoria
Latoria (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Lucky
Lucky (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Great place
Erica
Erica (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Stephanie
Stephanie (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 24 日
WORST HOTEL EVER
This is one of the worst places I have stayed. It gives off clean environment but it’s not. It’s a lot of drugs users and ghetto people that stay here. You have small dogs to huge Rottweilers. You have to pay for clean linen. I have never ever paid for clean towels and sheets. Never again.
Cinnamon
Cinnamon (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 23 日
Front desk closed most of the day. Elevator smelled, carpet smells old and needs to be vacummed and steamed.
Laurie
Laurie (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 22 日
Everything was good for a nights stay,
Jst wish they had either a pool or breakfast other than that quiet & clean.
Alyssa
Alyssa (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 22 日
Did not even stay here. Just left my room to go somewhere else.
Ava Grayce
Ava Grayce (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 19 日
Booked handicap room but was told it is not booked