The staff was the nicest part of the hotel. I rented a room to visit my friend who is currently going through cancer treatment. I’ve never been to Omaha so I could only go off of the prettiest pictures on the site. I was so excited to visit a hotel that I would normally see in Scottsdale. When I arrived, it was very far from it. The photos had to be from another location. The interior is very dated and not the beautiful modern dining experience I was expecting from the pictures online. It was the same as any other breakfast buffet style hotel. My bed had hair on the sheets once I pulled back the bedding. I got a two bed room so my friend could stay the night if she wanted so I just thought I’ll try the other bed but there was hair on that one too. The bathtub had rust and sludge around the handles. There was an empty box of tissues with one crumpled on top to give the illusion it was filled and the entire body soap was empty. Lastly the room was set to heat at 75 so I had to wait a few hours before it was cooled down. There was just no care put into the room whatsoever and I was so disappointed considering it was my first solo trip and I had been looking at hotels for weeks. There were two ladies I interacted with and they were very nice. The one I spoke to in particular when I was checking out was so sympathetic and kind to me. I didn’t say anything to them sooner bc the trip was all about my friend and being present for her. I didn’t have the bandwidth to worry about it.
Kari
Kari (3 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 22 日
Char
Char (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 20 日
Jennifer
Jennifer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 18 日
Mesa
Mesa (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 17 日
Virginie
Virginie (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 10 日
Decent Staff dirty Hotel
The check-in process was substandard. They offered no water no extras for their guest rooms were a bit pricey for what you get. I brought it to the attention of the front desk personnel and advise her that the rooms were dirty. The sofas had stains and she said that’s just what it is. They’re working on getting it cleaned. I had hair on my bed. I’m not sure how they have a 9.0 rating, but the staff were decent enough. At least they acknowledge your presence but way over price for what you get.
Steve
Steve (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 9 日
Brandi
Brandi (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
Great location for me, and the room was ideal. Everyone I encountered was very nice!
Mary
Mary (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 8 日
We throughly enjoyed our stay. The staff was very friendly and helpful. Breakfast was very delicious, but make sure to add the breakfast to your booking for extra savings. The rooms were clean and comfortable. The only thing i could “complain” on was the pool. It was extremely cold. My kids were looking forward to swimming after being the the car for 450 miles, only being able to stand the chill of the water for 5 minutes. I even got in and only lasted 3 minutes before my teeth were chattering.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 1 日
The furniture in my hotel room was old, worn and dirty. The shower was for someone with disabilities and didn’t have a regular shower curtain or shower head. Water flooded the floor because of the thin curtain. The carpet throughout the hotel was badly stained and the walls in the bathroom were damaged. I felt dirty staying there and contemplated moving to another hotel but didn’t want to lose my money. You could hear everything that was happening in the hallways and rooms above me. Long story short, the hotel doesn’t seem like it’s being maintained at all which is concerning for a variety of reasons.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Nicholas
Nicholas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Awesome stay!
LOVE this hotel! The beds are always amazing and it was super quiet.
Kimberly
Kimberly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Sarah
Sarah (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Walter
Walter (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Timothy
Timothy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 7 日
Asuncion
Asuncion (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 7 日
Megan
Megan (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 5 日
brendan
brendan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Jeffery
Jeffery (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Austin
Austin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Arjen
Arjen (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
10/10
It was a really clean and positive experience
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
Glad I chose this hotel!!
Very nice, modern hotel! Comfortable bed, great shower. Friendly staff and great location. Would definitely stay here again!