In the heart of Charlotte's business district, Tru by Hilton Charlotte Ayrsley offers a seamless blend of work and play. Start your day with a breakfast buffet, stay connected with in-room WiFi, and enjoy convenient amenities like dry cleaning services and luggage storage.
Charlotte-Douglas International Airport (CLT) - 14 min drive
Concord, NC (USA-Concord Regional) - 32 min drive
Charlotte Station - 21 min drive
Gastonia Station - 25 min drive
Restaurants
McDonald's - 19 min walk
Circle K - 6 min walk
Taco Bell - 12 min walk
Ayrsley Grand Cinema - 3 min walk
Chipotle Mexican Grill - 8 min walk
About this property
Tru by Hilton Charlotte Ayrsley
Tru by Hilton Charlotte Ayrsley puts you within a 10-minute drive of Charlotte Premium Outlets and Billy Graham Library. Guests can visit the 24-hour fitness centre for a workout, and free perks include WiFi, self-parking and buffet breakfast daily between 6:00 AM and 10:00 AM. Also, Carowinds Theme Park and Charlotte Convention Center are within a short drive. Fellow travellers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
98 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Snack bar/deli
Working away
24-hour business centre
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
24-hour fitness centre
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Wheelchair-width doorways
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
55-inch LCD TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Tru by Hilton Charlotte Ayrsley Hotel
Tru by Hilton Charlotte Ayrsley Charlotte
Tru by Hilton Charlotte Ayrsley Hotel Charlotte
Frequently asked questions
Does Tru by Hilton Charlotte Ayrsley offer free cancellation for a full refund?
Yes, Tru by Hilton Charlotte Ayrsley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Charlotte Ayrsley?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Charlotte Ayrsley?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Charlotte Ayrsley?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Tru by Hilton Charlotte Ayrsley and nearby?
Maintain your daily exercise routine at the 24-hour gym.
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Tru by Hilton Charlotte Ayrsley Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Restaurant
Bed
Parking
Lobby
Microwave
Coffee
What guests liked
Breakfast was consistently great with a wide variety of options. (24 reviews)
The property is located near plenty of great dining options within walking distance. (8 reviews)
The property is pet-friendly with accommodating staff and suitable room features for pets. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
24 Aug 2025
Loved My Stay!!!
Very clean and modern looking hotel
Verified traveller
1-night trip
10/10 Exceptional
1 Sept 2025
Comfortable Stay
Everything was fresh and clean and neatly organized
Verified traveller
3-night trip
10/10 Exceptional
20 Jun 2025
excellent hotel and will stay there again.
Vincent
Vincent, 2-night trip
8/10 Very good
23 Jun 2025
Great service and lovely breakfast!
Vanessa
Vanessa, 5-night trip
10/10 Exceptional
16 May 2025
Excellent hotel
matthew
matthew, 1-night trip
10/10 Exceptional
13 Aug 2025
The the gentleman at the counter at excellent customer service an overall it was a excellent experience for first time
Kenyetta
Kenyetta, 1-night trip
10/10 Exceptional
31 May 2025
Clean hotel with a pleasant staff
Thomas
Thomas, 1-night trip
10/10 Exceptional
18 Jul 2025
All was good
Christopher
Christopher, 2-night trip
10/10 Exceptional
4 May 2025
Nice location with plenty of restaurants and markets nearby.
Mariel
Mariel, 4-night trip
10/10 Exceptional
8 Mar 2025
Amazing stay!
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
5 Apr 2025
Great location, clean, playful vibe. Fantastic stay!
Tara
Tara, 1-night trip
10/10 Exceptional
17 May 2025
Nice and clean and convenient
Mark
Mark, 2-night trip
10/10 Exceptional
9 Jun 2025
Clean, bright room and spacious, comfortable, fun lobby. Helpful, friendly staff. Not fancy, but a fair value. Have stayed here before and surely will again.
Matthew
Matthew, 1-night trip
10/10 Exceptional
14 Jun 2025
Such friendly staff!!
Samantha
Samantha, 1-night trip
10/10 Exceptional
18 Mar 2025
Can’t go wrong by staying here
CHRISTINA
CHRISTINA, 1-night trip
8/10 Very good
7 Jun 2025
It was good
Alejandro
Alejandro, 5-night trip
8/10 Very good
10 Feb 2025
The stay was pleasant and nice!
Juanita M
Juanita M, 2-night trip
10/10 Exceptional
1 Jan 2025
Great stay
Angel
Angel, 1-night trip
10/10 Exceptional
29 Apr 2025
The hotel is in good condition, very clean and true to the pictures online. Breakfast was ok...
Josephine
Josephine, 1-night trip
8/10 Very good
30 Mar 2025
Very convenient to downtown activities and the site was safe & clean.
Charles
Charles, 2-night trip
10/10 Exceptional
2 Jun 2025
Good overall
Kurt
Kurt, 1-night trip
10/10 Exceptional
26 Mar 2025
All was great! Would stay again.
Manuel
Manuel, 1-night trip
10/10 Exceptional
6 May 2025
From Check in to check out, all went very well.
The evening check in lady was very kind and helpful as well as check out. The room was well maintained and breakfast had decent options for us on the go.
Wendy
Wendy, 1-night trip
10/10 Exceptional
23 Mar 2025
Schönes Hotel
Einfach ist schönrs ,sauberes und ruhiges Hotel.Sehr schöne Umgebung
Elisabeth
Elisabeth, 3-night trip
8/10 Very good
24 Jun 2025
Would definitely come back. Friendly staff, good breakfast and nice area. Just a couple odd things about our room (TV would turn on but not off and the bathroom door wouldn’t close all the way). But we only stayed one night so not inconvenient enough to say anything.