Aparthotel

Ona Hollywood Mirage

Suburban aparthotel with 2 outdoor pools, near Los Cristianos Beach

Choose dates to view prices

Where to?

Dates

November 2025

5

December 2025

2 outdoor pools, pool umbrellas, sun loungers

Unwind in style at Hollywood Mirage - Excel Hotels & Resorts, where the sound of waves from nearby Los Cristianos Beach sets the tone for a relaxing getaway. Take a dip in one of two outdoor pools or let your little ones splash around in the children's pool, then recharge with a coffee from the cafe and enjoy stunning views on the terrace; guests rave about both.

Very good

Popular amenities

Bar
Spa
Kitchenette
Gym
24/7 front desk

Main amenities (12)

335 apartments
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Full-service spa
2 outdoor pools
Breakfast available
Free children's club
Free area shuttle
Free beach shuttle
Fitness center
Beach umbrellas

Feel at home (6)

Children's pool
Children's club (free)
2 bedrooms
Kitchenette
Television
Garden

$145 nightly

Nov 6 - Nov 7

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Nov 5 - Nov 6

Tomorrow

Nov 6 - Nov 7

All rooms

1 bed

2 beds

3+ beds

Showing 48 of 48 rooms

2 bedrooms, blackout drapes, iron/ironing board, free WiFi

Apartment studio

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

2 bedrooms

Sleeps 1
1 Queen Bed

Apartment 1 bedroom

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 1
1 Queen Bed and 1 Twin Sofa Bed

Apartment 2 bedrooms (1+2)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 3
1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 1
1 Queen Bed and 2 Twin Beds

Apartment 1 bedroom (2)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 2
1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom (1+1)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 2
1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom (3)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom (1+2)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom (2+1)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Apartment 2 bedrooms (2+1)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 3
1 Queen Bed and 2 Twin Beds

Apartment studio (2)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

2 bedrooms

Sleeps 2
1 Queen Bed

Apartment studio (1+1)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

2 bedrooms

Sleeps 2
1 Queen Bed

Apartment 2 bedrooms (2)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 2
1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (1+1)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 2
1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (3)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 3
1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (4)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 4
1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (3+1)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 4
1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (2+2)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 4
1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (1+3)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 4
1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (5)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 5
1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (2+3)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 5
1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (4+1)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 5
1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (1+4)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 5
1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (3+2)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 5
1 Queen Bed and 2 Twin Beds

Apartament 1 bedroom vista mar

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 1
1 Queen Bed and 1 Twin Sofa Bed

Apartament 2 Bedrooms vista mar

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 1
1 Queen Bed and 2 Twin Beds

Apartament studio vista mar

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

2 bedrooms

Sleeps 1
1 Queen Bed

Apartment 1 bedroom vista mar (1+1)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 2
1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom vista mar (1+2)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom vista mar (2+1)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Apartment 2 Bedrooms vista mar (1+2)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 3
1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (1+3)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 4
1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (1+4)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 5
1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (2+1)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 3
1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (2+3)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 5
1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (3+1)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 4
1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (3+2)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 5
1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (4)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 4
1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (4+1)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 5
1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (5)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 5
1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms vista mar (2+2)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 4
1 Queen Bed and 2 Twin Beds

Apartment studio vista mar (1+1)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

2 bedrooms

Sleeps 2
1 Queen Bed

Apartments 1 bedroom vista mar (2)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 2
1 Queen Bed and 1 Twin Sofa Bed

Apartments 1 bedroom vista mar (3)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

1 bedroom
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Apartments 2 bedroom vista mar (3)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 3
1 Queen Bed and 2 Twin Beds

Apartments 2 Bedrooms vista mar (1+1)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 2
1 Queen Bed and 2 Twin Beds

Apartments 2 Bedrooms vista mar (2)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Blackout drapes/curtains

2 bedrooms

Ceiling fan

2 bedrooms
Sleeps 2
1 Queen Bed and 2 Twin Beds

Apartments studio vista mar (2)

Highlights

Balcony

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

2 bedrooms

Sleeps 2
1 Queen Bed

Similar properties

Pool
Kitchenette
Laundry facilities
Free WiFi

$124 nightly

Nov 16 - Nov 17

Total with taxes and fees

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About the neighborhood

Calle Sierra Nevada, sn, Arona, Santa Cruz de Tenerife, 38650

What's nearby

Los Cristianos Beach - 19 min walk - 1.6 km
Las Vistas Beach - 4 min drive - 2.3 km
Siam Park - 4 min drive - 4.5 km
Playa de las Américas - 6 min drive - 4.5 km
Fañabé Beach - 7 min drive - 7.2 km

Getting around

Tenerife South Airport (TFS) - 13 min drive
Santa Cruz de Tenerife (TFN-Tenerife North) - 66 min drive
Free area shuttle
Free beach shuttle

Restaurants

‪The Vault Bar Tenerife - ‬8 min walk
‪Olive Garden Deli - ‬6 min walk
‪Chicago’s - ‬6 min walk
‪Bella roma - ‬1 min walk
‪Dylans bar - ‬7 min walk

About this property

Ona Hollywood Mirage

Ona Hollywood Mirage features a free kids' club and puts you just a 5-minute drive from Los Cristianos Beach. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. 2 outdoor pools and a poolside bar are offered, and apartments have conveniences like refrigerators and microwaves. Fellow travelers love the pool and helpful staff.

At a glance

Property size

- 335 apartments

Arriving/Leaving

- Check-in start time: 4:00 PM; Check-in end time: noon
- Contactless check-in available
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)
- Free children's club

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- No onsite parking
- Street parking available

Offsite

- Free area shuttle
- Free beach shuttle

Other information

- Designated smoking areas
- No stag/bachelor or hen/bachelorette parties

Property amenities

Beach

Near the beach
Free beach shuttle
Beach sun loungers
Beach umbrellas

Pool/Spa

2 outdoor pools
Sun loungers
Umbrellas
Full-service spa
Spa open daily
Massages

Internet

Free WiFi

Parking and transportation

No onsite parking available
Street parking available
Free area shuttle
Free beach shuttle

Family friendly

Free children's club
Children's pool
Highchair
Children's games
Baby bath
Bed rails
Stair gate

Kitchenette

Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils
Coffee/tea maker

Dining

Buffet breakfast available for a fee daily 8:30 AM–10:30 AM: EUR 13 for adults and EUR 6.5 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Snack bar/deli

Bedrooms

Bed sheets provided

Bathrooms

Bathtub or shower
Free toiletries
Hair dryer
Towels provided

Living spaces

Library

Entertainment

Flat-screen TV with satellite service
Pool or billiards table
Arcade/game room
TV in a common area

Outdoor areas

Balcony
Terrace
Garden
Outdoor furniture
Outdoor entertainment area

Laundry

Dry cleaning/laundry service
Laundry facilities

Comfort

Air conditioning
Ceiling fan

Pets

No pets allowed

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 43
Wheelchair accessible (with limits)
Designated smoking areas

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Safe (surcharge)

Location highlights

In the suburbs

Things to do

Fitness center
Hiking/biking trails nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher

General

335 rooms

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 6.5 for children
Safes in guestrooms can be used for EUR 12 per week
Housekeeping is available for an extra charge and varies based on unit size

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parties and events are allowed on site.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property is professionally cleaned.

Property Registration Number A38083101

Also known as

Suites Mirage Aparthotel Arona

Suites Mirage Arona

Suites Mirage Aparthotel

Hollywood Mirage

The Suites at The Mirage

Hollywood Mirage Excel Hotels Resorts

Hollywood Mirage - Excel Hotels & Resorts Arona

Hollywood Mirage - Excel Hotels & Resorts Aparthotel

Hollywood Mirage - Excel Hotels & Resorts Aparthotel Arona

Frequently asked questions

Does Ona Hollywood Mirage offer free cancellation for a full refund?

Yes, Ona Hollywood Mirage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ona Hollywood Mirage?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Ona Hollywood Mirage?

Sorry, pets aren't allowed.

Is parking offered on site at Ona Hollywood Mirage?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Ona Hollywood Mirage?

Check-in start time: 4:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Ona Hollywood Mirage and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Ona Hollywood Mirage also has a fitness center and an arcade, as well as a garden.

Are there restaurants at or near Ona Hollywood Mirage?

Yes, there's an onsite restaurant.

Does Ona Hollywood Mirage have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

Does Ona Hollywood Mirage have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Ona Hollywood Mirage like?

Ona Hollywood Mirage is a short 19-minute walk from Los Cristianos Beach and 14 minutes' walk from Playa De Los Tarajales.

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Ona Hollywood Mirage Reviews

8.4

Very Good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

7.8

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

The pool area was clean, pleasant, and well-presented with good temperature and comfortable sunbeds available. (29 reviews)
The property is within a walkable distance to the beach and offers a free shuttle bus service to the beachfront. (7 reviews)
Breakfast was a highlight with excellent variety, great value, and attentive staff. (11 reviews)

From real guest reviews summarized by AI.

Popular mentions

Service staff

Room

Apartment

Breakfast

Entertainment

View

Hilly

Restaurant

Lobby

Beach

10/10 Exceptional

Nov 4, 2025

Yes was great

Andrew, 3-night trip

10/10 Exceptional

Jun 23, 2025

The best hotel

Claudiu, 6-night trip

10/10 Exceptional

Apr 26, 2025

I’ve been here a few times and it always is pretty consistently good properties a little bit tired

Kevin Leslie, 4-night trip

10/10 Exceptional

Mar 17, 2025

Amazing stay

Hotel is stunning! The staff were so lovely and friendly and couldn’t be more helpful! Nothing was to much for them Great location, big rooms and balconies and lots of amenities on site Will 100% be returning

2-night trip

8/10 Very good

Jun 20, 2025

Places close by to eat, drink and shop. However taxi's needed to get back from Los Cristianos centre as the hill and even the stairs up to the complex are massive. There is a shop on site as well as a spa, nail salon and hairdressers. Pool areas are nice, we used the lower pool as it was quieter and the last 2 days we got cabanas at Pool 3, which is good value for money in my opinion.

Louise, 9-night trip

10/10 Exceptional

Oct 25, 2024

Holywood Mirage is great

Third time we have been there this year - fantastic as always.

ALAN, 5-night trip

10/10 Exceptional

Feb 13, 2024

It was nice a clean friendly staff food was excellent

Jane, 7-night trip

10/10 Exceptional

Feb 26, 2025

Great hotel and was upgraded on arrival, some issues with a faulty shower but other than that amazing place.

4-night trip

10/10 Exceptional

Feb 12, 2025

Friendly and helpful staff, clean rooms really good sized and well equipped. Beds very comfy. Good pool area, bar prices good. Free bus to and from beach with friendly drivers. We would definitely stay here again. Thank you Darrell & Sarah

Darrell, 7-night trip

10/10 Exceptional

Jul 12, 2023

Very nice hotel with daily entertainment.

Martin, 6-night trip

10/10 Exceptional

Sep 29, 2023

We stayed hear for a week I have no complaints very friendly staff and helpful very clean and presentable quiet area

10/10 Exceptional

Mar 12, 2025

Very good

Olena, 9-night trip

8/10 Very good

Apr 3, 2025

All good in the property and would use again , check in process was made hard work , I had already checked in online , then had to check in again at the property then had to go back after 4pm to finish the process and get my room key

STEPHEN GERARD, 5-night trip

4/10 Fair

Jun 18, 2025

This is not a 4 star property. The rooms are very dated. They only change your towels every 3 days. Reception is unhelpful. Beds are poor. Pool is good tho

Carl, 9-night trip

6/10 Good

Mar 10, 2025

Staff were great to deal with!! They go above and beyond to assist you. The building(s) really need some TLC.

Deborah L, 10-night trip

6/10 Good

May 22, 2023

The resort does look lovely bu

7-night trip

6/10 Good

Mar 21, 2025

Sewer smell in the property as well as in the corridor. The property had hair from prior customers on the bed. However Tenerife in general has our heart

Amber, 5-night trip

8/10 Very good

Dec 18, 2024

Been over here a lot, I’ll definitely come to the Mirage again!! A few small issues but nothing major

christopher, 7-night trip

4/10 Fair

Jul 24, 2025

The hotel is very dated and is badly in need of refurbishment. The pool area is pleasant but was constantly busy. I have been travelling for over 40 years and never have I seen people queuing to get a sun bed. The fact there isn’t enough explains it I suppose. One thing that really miffed me is a family left rubbish behind, pizza box, coke cans etc. The rubbish lay for over 3 hours before being cleaned up, not acceptable. We found, on occasion the staff to be rude and abrupt. On the positive side, the kiddies entertainment is excellent. Will we stay there again, not a chance.

George, 9-night trip

10/10 Exceptional

Aug 14, 2023

Hotel great- pools fantastic. Animation team wonderful and provided great evening entertainment. It is in a hill but there are taxis not too expensive and the views are amazing of the sea.

Barry, 14-night trip

10/10 Exceptional

Apr 19, 2024

We loved it. Amazing apartment, staff so friendly and work so hard to make everything so fun. We particularly loved the bbq and show. We will be back 💯

Chloe, 2-night trip

8/10 Very good

Apr 16, 2025

The evening entertainment was to loud we could not hear are TV in the room in the evening it should be my choice if I want to be a part of it and not forced to listen to it

Alan, 14-night trip

8/10 Very good

Mar 19, 2023

Property was very comfortable. Staff very pleasant. Breakfast was good but dinner options were not good. Only good dinner was BBQ night

Brendan, 7-night trip

8/10 Very good

Jul 17, 2025

Apartments big and clean , evenings entertainment bad suitable for toddlers only very loud music . Food was good but drink even water was not included in dinner , breakfast tea and juice was terrible juicec was either too sweet or watery . A main thing is that teens under 18 should be allowed in the gym if accompanied by an adult or if they have good prior gym knowledge as my son has been going to the gym for a year and has never been unsafe in the gym and knows what is safe to do and not but wasn't let in.dinner staff will force you to buy drinks even you are not ready to order. There was no commen area to sit where AC is we check out at 12cand flight was not until evening so just keep in mind there is not any comfortable area to sit in .The hotel is at hill be aware if can not walk uphill .

Kiran, 6-night trip

8/10 Very good

Jan 15, 2025

the hotel is at the back of the resort and on a hill, it is easily recognised by its roofline and thus you can find it to walk back too. the apartment, was spacious, in good condition, clean and well decorated and provisioned. swimming pools were clean and had life guards all day, but unheated. Breakfast offered a great range of items covering all tastes. overall a wonderful place to stay, and I would fully recommend, so long as you are mobile. although there are some lifts, there are lots of steps and steep ramps, and it is located at the top end of town, though a shuttle bus runs up and down to the beach almost hourly.

susan, 5-night trip