Front desk staff are very poor and non professional to handle customer quiry
真實旅客
3 晚行程
10/10
Kelley
7 晚行程
10/10
Bruce
1 晚家庭旅程
10/10
Perfectly nice hotel with a kitchen. Fridge, stove, microwave - no oven. Free breakfast was not very good, but it's fine for included. Very convenient location.
Brandon
5 晚行程
10/10
Staff and room were great. Excellent experience
Derek
1 晚行程
8/10
Kelley
7 晚行程
10/10
Fantastic value, quality (new) accommodations, and great staff. Plenty of dining options near by with lots of delivery options. Note: I drive a pickup and this was one of the few in close proximity to downtown that had easy outdoor parking rather than a garage.
Lawrence C
1 晚商務旅程
10/10
ANNA
1 晚行程
10/10
Norah
1 晚行程
8/10
Needed to be close to DCU and the hotel certainly provided that. Room was very clean but rug had stains and appeared dated. Sheets on bed were very scratchy. Tv in room was not working and toilet stopped working as it had no water in back of tank. Upon checking out clerk was very nice about it. Overall was fine but dated.
真實旅客
1 晚商務旅程
10/10
Leslie
1 晚商務旅程
10/10
Great hotel in a great location with free onsite parking. Suite was very clean and had a separate sitting area, full-size refrigerator, and dishes. Room was quiet and staff were all friendly and helpful. This hotel is a home away from home. We highly recommend wormtown taproom and volturno pizza, both just a short walk from the hotel. If you’re headed to Worcester, this is the place to stay!
Christopher
2 晚家庭旅程
10/10
Michael
1 晚友伴旅程
10/10
Jaye
1 晚友伴旅程
6/10
Melissa
1 晚家庭旅程
10/10
Very nice hotel
真實旅客
1 晚商務旅程
8/10
The staff was professional and went above and beyond
Timothy
1 晚行程
10/10
Staff was courteous and helpful
Carol
1 晚家庭旅程
10/10
Kwaku
2 晚行程
10/10
Very clean, quiet and comfortable, just what we needed. No complaints.
Julie
2 晚行程
10/10
Nice
MARK
1 晚行程
8/10
Julie
1 晚行程
8/10
It was a busy week for the hotel, but they did forget to clean the room on the scheduled day. The staff did accommodate us with new clean towels and other needs.