Stayed 3 nights for business. The single staff member on site was very accommodating when we needed to alter the booking date. Unfortunately the rest of the experience was sub par. No hot water for 2/3 days, and the shallow shower tray would overflow onto the floor after 3 minutes so you had to be fast. Arrived back one afternoon to the whole hotel locked up and no one in at all, one of the room keys stopped working so we were stuck in limbo in the hotel stairwell until someone could be reached, 4 phone calls later and a young lad arrived (who was very helpful and professional). Room was not made up one day, and the towels were not changed in the whole 3 days. The restaurant was closed the whole time, this was announced to us via email a couple of days before arrival, and after the booking was made, no breakfast option either so had to eat at the premier inn up the road. The ‘pool’ and ‘gym’ advertised is actually a voucher for the local leisure centre.
Will not be returning to this hotel.
Building is very nice and traditional, but parking limited.
Be wary of glowing reviews for this hotel from new accounts only having made one review ever - fishy.
Ricki
Ricki (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Sharon
Sharon (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Sotero
Sotero (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 12 日
Dave
Dave (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Thomas
Thomas (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Harry
Harry (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Rob
Rob (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 8 日
Graham John
Graham John (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 27 日
Doors are locked after 9pm, and unfortunately due to rod delays I didn’t arrive until 10pm, at which point I was charged for late check in (a first in my experience), and the receptionist left shortly after
Amy
Amy (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 25 日
The kitchens were closed but the owner offered a room upgrade and bottle of fiz as recompense. Friendly staff and spotlessly clean room.
David
David (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 21 日
First night no hot water they rang the day after to apologise but nothimg offered in way of reimbursment. Secomd night water was warm at best. Both nights the shower pressure was terrible, barely wets you. The bed is not comfortable in the slightest
Andrea
Andrea (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 14 日
Poor show
Was shown to my room by receptionist room was not made up receptionist made up room served behind the bar prepared and served a light evening meal god knows what they would do without her was far to expensive for service provided and very low water pressure for shower a full refund would not be out of order very disappointing
Denis
Denis (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Lawrence
Lawrence (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 4 日
Barry
Barry (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 26 日
Comfortable stay once the heating kicked in. The hotel was booked in the premise that on Hotels.com showed that it had access to gym facilities. Upon arrival, it was explained this was not the case.
We were greeted kindly and checked in without any issues - booking was already paid for online.
Breakfast - a box breakfast was offered but was also advised we could go to breakfast at a different hotel.
The hotel is unmanned from around 8pm until…well I left at 8.50am and the front doors were still locked.
Would have been great to sort out invoicing issues In person.
Overall, my stay was ok
Alex
Alex (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 6 月 26 日
After returning to the area after 16 years, we chose this hotel for the personal touch over other chain options. The hotel's staff was amazing and accomodating. They provided great service and every meal was delicious. The Thomas Paine Museum was of special interest and full of information for this history buff. We cant wait to book our next trip.
Will
Will (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2023 年 6 月 26 日
The room needs decorating, the pillows need replacing and the windows need replacing, preferably with double glazing to reduce the noise from the busy road outside.
Nicholas
Nicholas (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 6 月 25 日
Great little hotel. A real find
Petet
Petet (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 6 月 20 日
A wonderful stay
Great friendly welcome by Gez and his team - Very friendly, professional service and attention. Room fantastic, drinks great, Goat curry - the best!!! Will be back just for the food and drinks available and attentive staff/friends
Keith
Keith (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 6 月 19 日
Very nice building.
Pauline
Pauline (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 6 月 18 日
Stayed overnight while going to a gig in Thetford forest. The owner and his wife and staff were perfect hosts, very friendly and helpful. Enjoyed our meal and drinks. Atmosphere relaved and freiedly. Would definately stay again and happy to reconmend.
david
david (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 6 月 2 日
Ken
Ken (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023 年 5 月 23 日
The staff here were super friendly but my goodness, the noisy from midnight until 2 in the morning from the washing machines was terrible, an awful Sunday night