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Puma House - Hostel

2.0 star property
Adults-only hostel in Natales

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Photo gallery for Puma House - Hostel

Breakfast area
Interior
Private kitchen
Interior
Sextuple Mix Room | Room amenity
Puma House - Hostel, near the boardwalk/promenade, offers a vibrant atmosphere with in-room WiFi and bike rentals. Explore the nearby attractions or simply unwind in the garden. Guests have praised this hostel’s welcoming vibe.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Free parking
  • Non-smoking
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Airport shuttle
  • Garden
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area
  • Bike rental

Feel at home (5)

  • Television
  • Garden
  • Daily housekeeping
  • Free self parking
  • Hair dryer

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Cuadruple Mix Room

Cuadruple Mix Room | Room amenity

Cuadruple Mix Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
3 bathrooms
Hair dryer
Shared/communal kitchen
Satellite channels
Daily housekeeping
  • 129 sq ft
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Sextuple Mix Room

Sextuple Mix Room | Room amenity

Sextuple Mix Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Flat-screen TV
3 bathrooms
Hair dryer
Shared/communal kitchen
Satellite channels
Daily housekeeping
  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Private Bathroom

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Shared/communal kitchen
Satellite channels
Daily housekeeping
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard double room, private bathroom

Free WiFi, bed sheets

Standard double room, private bathroom

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Shared/communal kitchen
Satellite channels
Daily housekeeping
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

In-room dining

Hostal Don Guillermo

  • Free breakfast
  • Free WiFi
  • Laundry facilities
  • Non-smoking
10.0 out of 10, Exceptional, 1 review
$39 nightly
The price is $39
Sep 8 - Sep 9
Hostal Don Guillermo
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About the neighborhood

Map
Miraflores 742, Natales, Magallanes y la Antartica chilena, 6160854

What's nearby

  • Plaza de Armas - 11 min walk - 0.9 km
  • History Museum - 12 min walk - 1.1 km
  • Puerto Natales Casino - 15 min walk - 1.3 km
  • Costanera - 2 min drive - 1.4 km
  • Mirador Cerro Dorotea - 3 min drive - 2.1 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.4 miles/180.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mesita Grande - ‬11 min walk
  • ‪Angelica's Restaurant - ‬10 min walk
  • ‪El Bote Resto-Bar - ‬11 min walk
  • ‪Pizzeria Napoli - ‬10 min walk
  • ‪Comida China - ‬9 min walk

About this property

Puma House - Hostel

When visiting Natales, Puma House - Hostel is a great choice to consider. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails.

At a glance

DONE

Hotel size

    • 4 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 12
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 19 percent for credit card payments
    • The front desk is open daily from 9:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 12
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Fishing nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Garden
  • Television in common areas

Accessibility

  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Shared kitchen access

More

  • Daily housekeeping
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 350 per vehicle (roundtrip)
  • Credit card charges are subject to an extra charge of 19 percent

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Puma House Hostel Natales
Puma House Hostel
Puma House Natales
Puma House Puerto Natales
Puma House
Puma House - Hostel Natales
Puma House - Hostel Hostel/Backpacker accommodation
Puma House - Hostel Hostel/Backpacker accommodation Natales

Frequently asked questions

Are pets allowed at Puma House - Hostel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Puma House - Hostel?

Yes, there's free self parking.

Is airport shuttle service offered by Puma House - Hostel?

Yes, an airport shuttle is available. The charge is USD 350 per vehicle roundtrip.

What are the check-in and check-out times at Puma House - Hostel?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM. Contactless check-out is available.

Is there an onsite casino at Puma House - Hostel?

No, this hostel doesn't have a casino, but Puerto Natales Casino (14-min walk) is nearby.

What is there to do at Puma House - Hostel and nearby?

Have fun with nearby activities like fishing, hiking, and horseback riding. Puma House - Hostel also has a garden.

What's the area around Puma House - Hostel like?

Puma House - Hostel is a short 10-minute walk from Plaza de Armas and 14 minutes' walk from Puerto Natales Casino.

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Puma House - Hostel Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very good service and great information.
Jan, 2-night trip

10/10 Exceptional

This place is very clean and the dormitories are spacious and confortable, I highly recommand!
Laura, 2-night trip

10/10 Exceptional

Amazing stay - a must if you are in natales

We loved it here!!! Such an amazing time - the place is great and the host is lovely, even if he took a second to understand my accent - we would recommend anyone to go!
Esther, 6-night trip

10/10 Exceptional

Great Hostel!

I had a great time at Puma House. Juan, the owner, is a great host and gave lots of good advice for Torres del Paine. The place is clean, well-equipped, and in a good location. I highly recommend!
Mark, 4-night trip

10/10 Exceptional

Juan (and his lovely family) is a marvellous host, very kind and always ready to help you. The atmosphere of his guest house is very easy, it’s a pleasure to come back “home” after a day out for excursions in the nice little town and in the whole wonderful area. The little sitting room is very cosy and the kitchen well equipped. Thank you so much Juan, we had a wonderful time!!
Christine, 2-night trip

10/10 Exceptional

Juan and Héctor are the best hosts!! I can’t recommend Puma House high enough. The friendly atmosphere they create rubs off on the guests. Such and enjoyable time besides a good nights sleep. You will not be disappointed!! Stay with them!!
Tom, 4-night trip

10/10 Exceptional

Staff was super friendly. They keep the rooms and bathrooms clean at least once a day. They have fully functional kitchen. They also have lockers with the bed units for storage. I kept my luggage safely for 5 nights. And stayed there for 2 additional nights with full comfort.
Venus, 6-night trip

10/10 Exceptional

Juan and Hector were very friendly and helpful. The property is well maintained and they offer rental gear for people traveling around Patagonia. The only issue we experienced were noisy guests past the quiet hours. Without any of the hosts staying on the premises it forces the other guests to ask people to quiet down but makes things difficult if they do not share the same language. Otherwise, I would happily recommend Puma House to my friends!
Corey, 3-night trip

10/10 Exceptional

Ich habe mich so wohl gefühlt im puma House. Es war wirklich sehr heimelig und eine tolle Atmosphäre, um meine Tage nach dem W Trek zu verbringen.
Ngan, 2-night trip

10/10 Exceptional

Stepan, 2-night trip

8/10 Very good

Nancy, 2-night trip

10/10 Exceptional

Great

Great place to stay, clean, good location and organised tours for us. Thanks
4-night trip

8/10 Very good

Experiência muito boa. Hostal bem localizado - perto de tudo, atendimento cordial, ambientes limpos, cama confortável e cozinha bem equipada. Café e chá disponível o tempo todo. Recomendo!
GLEISON JULIANO, 2-night trip

10/10 Exceptional

Excelente

El hostel es perfecto por donde sea que se lo mira. La limpieza es excelente, la cocina es amplia, cómoda, tiene todos los utensilios. El baño cuenta con secador de cabello y las duchas tienen espacio para vestirse. La ubicación es ideal porque está cerca de la terminal de buses. En el hostel cuidan todos los detalles, hasta la decoración es muy bonita. También, cuentan con el servicio de alquiler de equipamiento y asesoran muy bien a los pasajeros en relación con las excursiones y los trekking. La atención es de maravillas. Hospedarse aquí es la mejor elección!!!
6-night trip

10/10 Exceptional

I would highly recommend this for your stay. It felt like I was a part of the community as soon as my stay began. The workers are super helpful and friendly. Beds were comfortable and rooms were clean! :)
Chloe, 4-night trip

10/10 Exceptional

Gláucio, 7-night trip

6/10 Good

Robert, 2-night trip

10/10 Exceptional

Excelente servicio, además de los dueños muy simpáticos y
Camila Cirita, 3-night trip

10/10 Exceptional

Recomendado!

Todo muy cómodo, bien equipado y limpio, muy atentos los que atienden el hospedaje. 100% recomendado
Paulina, 2-night trip

8/10 Very good

Un lugar muy bonito y acogedor sobre todo por el personal que trabaja ahi.
Lilibett, 2-night trip

10/10 Exceptional

I was very impressed by the cleanliness, greeting and helpfulness of the staff. Juan was very attentive and kind. I would recommend it there and would have loved to stay for more than a night!!
1-night trip

10/10 Exceptional

Great location, lovely facilities, and they let us store our bags for 5 days while we did the W trek. Thank you Puma House!
1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Great stay

Helpful staff! Warm and cozy bed! USB chargers right by the bed was a plus!
2-night trip

10/10 Exceptional

おススメの宿

バスターミナルから徒歩10分。とてもキレイで居心地の良い宿です。朝食付きで、しかも深夜に用意してくれるので朝早い出発でも問題なく食べれます。wifiも速いです。キッチンもあり自炊可能。ツアーも紹介してもらえます。
2-night trip