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The Coal Exchange Hotel

3.5 star property
Hotel with restaurant, near Principality Stadium

Choose dates to view prices

Photo gallery for The Coal Exchange Hotel

1 bedroom, in-room safe, individually decorated, iron/ironing board
Daily full breakfast (GBP 15.00 per person)
Quadruple Room | Bathroom | Free toiletries, hair dryer, towels
Front of property
Reception
Cardiff Bay is at your doorstep when you stay at The Coal Exchange Hotel. Enjoy the hotel's vibrant atmosphere, savor a meal in the restaurant or unwind with a drink at the bar, all while staying connected with in-room WiFi and benefiting from multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Bar
  • Non-smoking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Free toiletries

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

1 bedroom, in-room safe, individually decorated, iron/ironing board

Standard Double Room

7.0 out of 10
Good
(10 reviews)

Highlights

Individually decorated
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Jetted bathtub
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Bathroom | Free toiletries, hair dryer, towels

Family Room

7.4 out of 10
Good
(3 reviews)

Highlights

Individually decorated
Connecting rooms available
LCD TV
Separate bedroom
Rainfall showerhead
Shower/tub combination
Hair dryer
Jetted bathtub
  • 646 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Presidential Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
Shower/tub combination
Hair dryer
  • 807 sq ft
  • Sleeps 2
  • 2 King Beds

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Individually decorated
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
Shower/tub combination
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Triple Room, Accessible

Triple Room, Accessible | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Triple Room, Accessible

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually decorated
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • 420 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

1 bedroom, in-room safe, individually decorated, iron/ironing board

King Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Individually decorated
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard King Room with Shower

Standard King Room with Shower | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Standard King Room with Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Connecting rooms available
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ

What's nearby

  • Wales Millennium Centre - 5 min walk - 0.4 km
  • Cardiff Bay Waterfront - 6 min walk - 0.6 km
  • Cardiff Bay - 10 min walk - 0.9 km
  • Principality Stadium - 3 min drive - 3.4 km
  • Cardiff Castle - 4 min drive - 3.7 km

Getting around

  • Cardiff International Airport (CWL) - 28 min drive
  • Bristol International Airport (BRS) - 57 min drive
  • Cardiff Bay Station - 5 min walk
  • Cardiff Central Station - 23 min walk
  • Cardiff (CFW-Cardiff Train Station) - 23 min walk

Restaurants

  • ‪Coffee Mania - ‬4 min walk
  • ‪Zizzi - ‬5 min walk
  • ‪The Dock - ‬5 min walk
  • ‪Quantum Coffee Roasters - ‬3 min walk
  • ‪The Eli Jenkins - ‬4 min walk

About this property

The Coal Exchange Hotel

At The Coal Exchange Hotel, you'll be within a 10-minute drive of Cardiff Bay and Cardiff Castle. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Principality Stadium and Cardiff University are within a short drive. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 55 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (late night)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 30-inch LCD TV
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 9.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Bar/Lounge
  • Dining venue(s)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Exchange Hotel Cardiff
Exchange Hotel
Exchange Cardiff
The Exchange Hotel Cardiff
The Exchange Hotel
The Coal Exchange Hotel Hotel
The Coal Exchange Hotel Cardiff
The Coal Exchange Hotel Hotel Cardiff

Frequently asked questions

Does The Coal Exchange Hotel offer free cancellation for a full refund?

Yes, The Coal Exchange Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Coal Exchange Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Coal Exchange Hotel?

Sorry, there's no onsite parking at The Coal Exchange Hotel.

What are the check-in and check-out times at The Coal Exchange Hotel?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Are there restaurants at or near The Coal Exchange Hotel?

Yes, there's an onsite restaurant.

What's the area around The Coal Exchange Hotel like?

The Coal Exchange Hotel is a short 5-minute walk from Cardiff Bay Station and 14 minutes' walk from Cardiff Bay.

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The Coal Exchange Hotel Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Building
Location
Bathroom
Restaurant
Food
Lobby
Bed

What guests liked

  • Breakfast was consistently described as delicious, great, and excellent by multiple guests. (32 reviews)
  • The jacuzzi bath was a lovely bonus in the spacious and clean bathrooms. (22 reviews)
  • The spa bath was a highlight for many guests, with many describing it as amazing, incredible, and a massive bonus. (24 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Hotel in a lovely spot for the bay.
Kelly, 1-night trip

10/10 Exceptional

Cardiff trip

Great location and friendly helpful staff. Large comfortable room.
Warden, 3-night trip

8/10 Very good

Staff was amazing at front desk and also at the restaurant. Nice historical hotel.
Alexandra, 1-night trip

6/10 Good

Inte nära city

Mörkt och fuktigt hotel, ingen luftkonditioneringen, fick till sist en fläkt.. men personalen gjorde sitt bästa, nära hamnen men en bit från city.
Carina, 2-night trip

10/10 Exceptional

We'll visit again

A lovely period building keeping many of the original features, with
Daniel, 1-night trip

10/10 Exceptional

Beautiful hotel, room was clean and had everything we needed and more
Michaela, 1-night trip

10/10 Exceptional

とても落ち着いて、特別感も感じられる、歴史を感じれるホテル

市の中心部からは少し離れますが1駅乗ればホテルの最寄りに鉄道駅もあり便利でした。 すごく歴史のありそうな荘厳な佇まいの大きなホテルです。 屋内もそう言う雰囲気があり、特別感があります。部屋もとても過ごしやすくて滞在が楽しめました。 朝食も最高に美味しかったです。 ホテルの方もとても丁寧に対応して頂き、またカーディフにを訪れる事があれば是非こちらで過ごしたいと思います。
歴史を感じられる外観
落ち着いた雰囲気の館内
部屋からの景色
Noriyuki, 1-night trip

10/10 Exceptional

Gorgeous Building

Gorgeous looking hotel but looking a bit jaded at the edges. Loved the feel of the place though. Loved the Jacuzzi bath to get rid of my aches and pains. Shame no air con but 3 fans did make up a little for that. Lovely building though. The upkeep must cost a fortune.
Jayne, 1-night trip

10/10 Exceptional

Great historical building with lots of character and really friendly staff.
Mr John, 1-night trip

8/10 Very good

Very well placed for a stay in Cardiff Bay. Staff very helpful and polite. Quirky hotel with a great vibe.
Caroline, 1-night trip

10/10 Exceptional

Ideal location.

Lovely, welcoming staff. Hotel location perfect for our visit to the millennium centre. Spacious, clean room with a jacuzzi.
Sharon, 1-night trip

10/10 Exceptional

Very convenient , close to the pier. Spacious room
peggy, 2-night trip

4/10 Fair

Won’t be going back ..

Tired and grubby hotel.
Dave, 1-night trip

8/10 Very good

Good size rooms and excellent restaurant
Joe, 1-night trip

6/10 Good

Helpful staff but v hot room.

Lovely character hotel with helpful staff. Unfortunately no working aircon and the fan that was provided was pretty hopeless. Only one of the two windows opened.
Lesley, 1-night trip

10/10 Exceptional

Splendid building, great staff and excellent food. One small niggle, a double bed should be a double not two singles put together.
Andrew, 1-night trip

8/10 Very good

Bathroom
ALISON, 2-night trip

10/10 Exceptional

Amazing stay

Room was lovely and clean. The staff were very friendly and helpful. Absolutely lovely decor and definitely added bonus of the jacuzzi bath and love seeing all the old photos and history of the building.
Amanda, 1-night trip

4/10 Fair

Filthy room. Issues raised with reception and apology given but nothing more. Very very over priced accommodation in very very poor state.
Gavin, 1-night trip

8/10 Very good

Lovely hotel with history.

A beautiful building for a hotel. A lot of history too. Stayed during the heatwave and unfortunately no air conditioning, but they had placed a fan in the room. The stay was comfortable and the beds wonderful, but a couple of things needed doing ….like the broken window sash in the bathroom and somewhere to put soap next to the sink. A bin in the bathroom would be good too. Overall staff were friendly and it was clean and comfortable. The area was lovely and quiet too. Would stay again.
Sue, 1-night trip

10/10 Exceptional

Nice hotel... recommend
Mariusz, 1-night trip

8/10 Very good

We had a lovely stay overnight, the room was spacious and well thought out, however for a suite it would have been nice to have a few extras such as bathrobes. The room and bathroom were both clean, and the jacuzzi bath is a lovely bonus. Breakfast in the morning was delicious and offered plenty of choice. Would happily stay again, great hotel for strolling around Cardiff Bay.
Amy, 1-night trip

10/10 Exceptional

Great stay. Reception guy was lovely so friendly. Fab jacquzzi bath. Bed not the best… king size room but just 2 singles pushed together.
catherine, 1-night trip

10/10 Exceptional

Amazing hotel staff, you’re visiting a piece of history.
Apeksha, 1-night trip

6/10 Good

Night at coal exchange

Not the best welcome at reception room nice clean but issue with electrics in room 01 bath massive but water was luke warm stuff in bar was very friendly and helpful great Location
Ceri, 1-night trip