Whilst the building is beautiful steeped in history it felt very tiered , it was dark and very muggy.
The rooms needed decoration, bathroom was particularly in need of some love, just felt dirty. Privacy was poor when sash windows were open for ventilation.
TV far too small for room and in the wrong position.
Desperately needed air conditioning.
Roy John
Roy John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 15 日
Carolyn
Carolyn (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 14 日
Lovely hotel with history.
A beautiful building for a hotel. A lot of history too. Stayed during the heatwave and unfortunately no air conditioning, but they had placed a fan in the room. The stay was comfortable and the beds wonderful, but a couple of things needed doing ….like the broken window sash in the bathroom and somewhere to put soap next to the sink. A bin in the bathroom would be good too.
Overall staff were friendly and it was clean and comfortable. The area was lovely and quiet too. Would stay again.
Sue
Sue (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Elena
Elena (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 13 日
Mandy
Mandy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 13 日
Seen better days
2 night stay cost a lot of money. Boiling hot weekend, no air con, fans provided but next to useless. Keycards stopped working almost immediately. Room not overly clean, lots of dust around and some paper peeling off. Made the mistake of opening a window and saw a debris strewn flat roof. The guy serving in the main bar made us feel about as welcome as a fart in an astronaut suit. Great singer and guitarist in the small bar which helped and staff there very nice. Sadly looks like a place in decline.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 13 日
Extremely dirty, very disappointed
The room was filthy. Thick dust on the wooden wall panelling. No shower curtain so everything in the bathroom got soaked. Thick dust on the standalone fans which presumably were in the room because the air conditioning was broken. Faeces on the side of the bath which when reported nobody came to clean.
And very strange to have a jacuzzi bath in a room for 6 people (unless that is what you’re looking for!)
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 13 日
Don’t expect any hot water
We were charged the full price even though we had already paid a large deposit, now have to get a refund from Expedia apparently. No hot water in the bath or shower, maintenance tried to fix it but we still only managed luke warm for a short period of time. Room was very dated, tiny bed looks lost in a large room with not much in the way of furniture.
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 12 日
Really friendly and helpful staff
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 12 日
Noisy
We stayed on the same night as a school prom was being held at the hotel. It was an incredibly hot night and the noise from the students that had congregated outside the front of the hotel, was very loud.
We returned to the hotel, from the principality stadium, at around 11pm and due to the noise and very ineffective air con unit, we didn’t sleep at all and decided to leave at 2am to drive 2.5 hours home.
When we spoke to the guy on reception he apologised for the poor air conditioning and said it was because it was an old hotel.
I’m all up for kids celebrating at their end of school prom but not at the expense of the hotel guests who have paid a fai price for an overnight stay.
We won’t return to this hotel.
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 12 日
Helpful staff but v hot room.
Lovely character hotel with helpful staff. Unfortunately no working aircon and the fan that was provided was pretty hopeless. Only one of the two windows opened.
Lesley
Lesley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Wyn
Wyn (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 8 日
Max
Max (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
Lovely overall - air con needed!
We arrived early to drop our bags off and were expecting on have to come back later on to check in. We received great service at the desk and were able to check in early as there was a room ready for us. Lovely spacious room, which was very comfortable. We had a great sleep in the bed. The breakfast was delicious. Definitely worth adding on.
The only reason for 4 out of 5 stars is the fact there’s no air conditioning in the rooms. Had there not been a fan placed in our room, I don’t think it would have been bearable. We had to have the fan on for the whole time we were in the room because the temperature was uncomfortable without it. The rest it the hotel is nicely are conditioned.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 6 日
Staff was amazing at front desk and also at the restaurant. Nice historical hotel.
Alexandra
Alexandra (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 1 日
Veran
Veran (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 20 日
The hotel doesn’t have an air con it was too hot in the room. We were not able to sleep well. The first room we got stinks but as soon as we reported it the was replaced immediately.
Consuelo
Consuelo (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 19 日
Bathroom
ALISON
ALISON (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 18 日
Hotel under par
Hotel on 1st impression is Amazing.
Sadly the room we were in was in need of a really good clean , stains on carpets and litter under the wardrobe.
Wallpaper peeling, air conditioning not working and cannot open windows.
The room was sweltering which let to an uncomfortable stay.
Sadly not what we expected from what should have been a treat.