2/10 欠佳
2025 年 8 月 27 日
CANCELLED AND SLEPT AT NEARBY HOTEL
My booking at the hotel was canceled. We did not sleep at MINT HOTEL SANDHURST cause when we arrived at the hotel, I booked us in but unfortunately they told us only one room was appearing on their system and not two rooms. It was a battle of phone calls between the receptionist and management.
Then finally I decided that we take our book in papers with us, so that no one will claim that we booked in and slept there. So, I have the papers with me. We did not sleep there. We went and booked again at HOTEL@SANDTON. That is where me and my family slept.
I told the hotel at Sandhurst that I want my money refunded and nothing has been refunded so far.
I was an email appearing that we paid successfully and slept there. That is not true. We were treated bad and I was with my family. It was late in the night. We had no choice cause we were tired, but to leave the hotel and book again at the nearby hotel. I have proof that we slept @SANDTON HOTEL NOT MINT HOTEL SANDHURST.
Your kind response is highly appreciated.
Kind regards
Dr. Bishop Cpln Solomon Sello Moloto
0824227411
solomonsellomoloto@gmail.com
On Fri, 22 Aug 2025, 13:01 Hotels reservations, wrote:
Dr. Bishop Solomon Sello
Dr. Bishop Solomon Sello (1 晚家庭旅程)
Hotels.com 真實旅客評價
