This motel stay was terrible from check in on. They first checked in someone else under our name. After almost an hour, we finally got a room. We’ve been charged 3 times for the same room three times! Along with a deposit that we were told was charged half up front and half when we left. None of this makes any sense and no one can or will explain why this happened! We were refunded the first charged immediately after going to the desk for the second time. A third time that we were called to pay for this room AFTER midnight, we were charged twice. One charge is still pending refund three days later! Every person we spoke to was rude and acted as if we had inconvenienced them. Also, you have to request housekeeping, they don’t come in and replace towels or make the bed or anything! Also had to have our key reset twice. Honestly, this was the worst motel experience we’ve ever had! We definitely won’t be staying here again or using comfort suites anymore! Still waiting on our refund also!
Sarah
Sarah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
David
David (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 19 日
Jesus
Jesus (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Mark
Mark (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 14 日
Daniel
Daniel (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 14 日
Jose
Jose (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 9 日
Alonzo
Alonzo (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 6 日
Paige
Paige (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Trip
Staff were very nice. Only complaint was several outlets in the room didn’t work. I caused desk maintenance brought me an extension cord at my request. Can ptoperty.
Teresa
Teresa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Great hotel for a weekend getaway
My stay was a weekend getaway visiting friends. The hotel location was a 10/15 minute drive from DWF with easy access to the highway. My room was clean and comfortable and staff friendly. Would definitely stay again.
Latoya
Latoya (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 1 日
Sananda
Sananda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Cheryl
Cheryl (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Chris
Chris (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Chris
Chris (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 28 日
John
John (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 23 日
Bugs
The room was decent but the pull out bed did not pull out ..there fore leaving one of my kids to sleep on the floor ...the room also had roaches which was totally gross will not be staying here again
Burt
Burt (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Angel
Angel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Great place to stay 10/10
Cutberto
Cutberto (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 21 日
Jamie
Jamie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 20 日
Stay somewhere else if you can.
There is zero soundproofing and the room above us sounded like they were having a wrestling match the first night. We complained and it quieted down a little. The second night I was awoken at midnight to loud stomping as if they were dancing. It was miserable. Half the charging ports in our room didn’t work and we had to go buy a plug just to be able to charge our devices.
Christian
Christian (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 19 日
Never stay again
This hotel is below a zero.
1. Ask fit room service, 5 days I was there. Never got room service one day.
2. They offer hot breakfast. Which made me absolutely sick first day. Never ate there again.
3. I’m handicap, the room was handicapped equipped just a hearing disabled doorbell that made it a handicap room. I almost slipped in the tub. When I told me they offer a towel to put into the tub. Didn’t help.
4. Noises all time of day.
Really nice maintenance there.