Not the best impression since the beginning. Very limited parking so we had to park in the Plaza building next door which did worry me but thank goodness nothing happened to our car.
Front desk never greeted us when walking in nor when we went up to the counter. I had to speak out first and let them know I had a reservation. Maybe I'm being a little petty to some but it wasn't like that at all. I'm used to being greeted when I come in as a guest to any hotel or even a simple welcoming smile would've been great. It just seemed that they weren't to excited to work there. The gentleman that attended us when checking in didn't say much at all, I was the one asking questions and he just answered with short responses. Our room was in the 3rd floor and when going in the elevator it took us a while to figure out how to work it; they never mentioned we needed to use our room card to access the elevator. The rooms and bathrooms are kind of small and they do not have a refrigerator. The bed was somewhat comfortable but a little bit on the hard side, I had to ask for an extra pillow and when they did it didn't even have a pillow case. I'm usually not a complainer and takes a lot for me to say something but in case orher people want to know specifics before booking a stay, especially regarding parking.
I will say that the cleaning man at the lobby was very nice.
I will only book at this hotel if no other is available.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025年3月1日
Bad place to stay in Maxicali
Room was dirty and had smoke stench.. towels were old and dirty, toilet did not flush properly.
Shawn
Shawn (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
Marlenne
Marlenne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Jesus
Jesus (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Jose L
Jose L (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月10日
It wasn't bad but not the best. Had no tissue paper, not a full roll of toilet paper. When showering, water would spill all over the floor. Room key would not activate one elevator, had to wait for the other elevator. Coffee was too bland.
Joel
Joel (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月8日
- WiFi debe ser más accesible y menos complicado
- Toallas para bañarse no estaban blancas
Les falta buena lavada
Ignacio
Ignacio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
Linda Johana
Linda Johana (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月7日
Estadía Serie del Caribe 2025
Bonita habitación, cómoda solo el precio exhorbitante debido al encarecimiento por la serie del caribe
Alexei
Alexei (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月6日
Basic Accommodations
The staff wasn't very friendly. The breakfast hot food was cold because, incredibly, they put food into the chaffing dish directly from the cooler without heating it up. Maybe this was a one off because of untrained staff. The room was quite small featuring a plastic chair, a small half closet, and beds that were clean and comfortable.
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月2日
Terrible customer skills from management
My car was blocked by a double park car perhaps from a guest, hotel dies fail to register car info from every room booked, so my misery lasted more than 10 hrs waiting for car to move, employees did not seem to care much, where not able to do much, manager would not answer their call fro help
Edgar
Edgar (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Roman Elias
Roman Elias (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Me encantó. Estaba todo limpio y listo cuando nosotros llegamos. Estan mucbos restaurantes cercas del hotel. Me volvere a quedar ahi en dos semanas
Selene
Selene (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月22日
No envian la factura
Mucha batalla para la facturacion, tengo mas de 7 dias que sali y no me pueden hacer llegar la factura
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月7日
NO VENGAN AQUI
Terrible seguridad me ROBARON mi carro en el estacionamiento de el hotel, y no se quisieron hacer responsables
Paulina
Paulina (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Jesus
Jesus (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Fun and friendly
Jesus
Jesus (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
Decente, podría mejorar
Espacio que cumple la necesitad, falta reforzar limpieza, no nos pusieron rollo de papel, nos dejaron uno con menos de la mitad
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
agradable y comodo
limpieza, orden, seguridad, todo muy bien. Lo unico es que el estacionamiento no tiene acceso interno al hotel, y tampoco anden o barandal de seguridad peatonal