Very dishonest staff and the manager did not help the situation. I checked in when I had a standard room and I requested a room for two beds and asked if I would be charged. They told me I would not be charged. I also double-checked the following day with the front desk and told me I would not be charged. Upon checking out, they told me I was charged $144. Terrible and the manager did help the situation. It was my first time to Burundi and had this terrible welcome at this hotel and will never stay here again. I would never recommend this hotel. Watch out
Asong
Asong (1 晚友伴旅程)
Orbitz 真實旅客評價
10/10 完美
2022年12月10日
Excellent staff and accommodation very clean. A little bit noisy due to the busy road just in front of the property
Daniel
Daniel (9 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2022年8月9日
Excellent place to stay and very safe !
Abel
Abel (3 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2020年12月12日
Good hotel with nice location, but stuff are too slow. I ordered breakfast at 8 am and they told me it will be ready in 30 minutes but they brought it in 2.5 hour. there was a connection problem and completely there was not internet.