4/10 一般
2025 年 9 月 18 日
No room at the inn
I am old and had travelled up from Devon. I could not manage the stairs. I did ascend once but felt quite poorly. The young man who escorted me was polite but unsure of what to do. I asked for a room on the ground/first floor but nio availability. I was left for half an hour, in the delightful room, before I phoned and asked what was happening. Nothing was!! No other room, so I asked for my bill( £186) paid, and left, feeling exhsusted at having to drive home late, to Cambridveshire. The staff were polite but not very sympathetic. I appreciate I should not have forgotten to ask for a lower floir room but feel that staff at this hotel should let people know when a room is up 4 fligjts of stairs, at the end of the corridor
PAMELA
PAMELA (1 晚行程)
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