In the heart of Urumqi, Universal Hotel Urumqi offers a luxurious retreat with shopping on site, an indoor pool, and a serene garden. Enjoy delicious meals at one of 3 on-site restaurants or connect to free in-room WiFi; previous guests have appreciated the helpful staff.
No.76 South Beijing Road, Xinshi District, Ürümqi, Xinjiang, 830011
What's nearby
Xinjiang Medical University - 5 min walk - 0.5 km
Xinjiang Uygur Autonomous Region Museum - 4 min drive - 3.3 km
Xinjiang People's Hall - 5 min drive - 3.1 km
Hongshan Park - 7 min drive - 7.0 km
Xinjiang International Grand Bazaar - 10 min drive - 10.0 km
Getting around
Urumqi (URC-Diwopu Intl.) - 17 min drive
Ürümqi Railway Station - 14 min drive
Ürümqi South Railway Station - 14 min drive
Restaurants
环球酒店 - 1 min walk
忆久久酒吧 - 3 min walk
乌鲁木齐博峰吧 - 1 min walk
柒日咖啡 - 2 min walk
巷里向外咖啡烘培馆 - 1 min walk
About this property
Universal Hotel Urumqi
When visiting Ürümqi, Universal Hotel Urumqi is a great choice to consider. Guests can indulge in spa services, then grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
357 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 2 PM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
3 restaurants
Bar/lounge
Coffee/tea in a common area
24-hour room service
What to do
Fitness classes
Shopping
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
Fitness centre
An indoor pool
Spa services
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Handrails in stairwells
Wheelchairs available on site
Room amenities
Be entertained
42-inch LED TV
Cable TV channels
Streaming services
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Down duvet
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Dining
On-site venue – This restaurant serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant serves lunch and dinner.
On-site venue No. 3 – This restaurant serves lunch and dinner.
Fees & policies
Refundable deposits
Deposit: CNY 1000.0 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 115 for adults and CNY 115 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for an additional charge
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Also known as
Universal Hotel Urumqi Hotel
Universal Hotel Urumqi Ürümqi
Universal Hotel Urumqi Hotel Ürümqi
Frequently asked questions
Does Universal Hotel Urumqi offer free cancellation for a full refund?
Yes, Universal Hotel Urumqi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Universal Hotel Urumqi?
Yes, there's an indoor pool.
Are pets allowed at Universal Hotel Urumqi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Universal Hotel Urumqi?
Yes, there's free self parking.
What are the check-in and check-out times at Universal Hotel Urumqi?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 2 PM. Late check-out is available for a charge (subject to availability). Express check-in is available.
What is there to do at Universal Hotel Urumqi and nearby?
On-site recreation at Universal Hotel Urumqi includes fitness classes. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and spa services. Universal Hotel Urumqi also has a garden.
Are there restaurants at or near Universal Hotel Urumqi?
Yes, there are 3 on-site restaurants.
What's the area around Universal Hotel Urumqi like?
Universal Hotel Urumqi is in Xinshi District, a short 5-minute walk from Xinjiang Medical University.
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Universal Hotel Urumqi Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
6.0/10
Staff & service
6.0/10
Property conditions & facilities
Reviews
8/10 Very good
11 August 2023
It is very convenient to reach the hotel by underground from airport. The facilities are little old. The breakfast is very good.
Wuqiang
Wuqiang, 4-night trip
10/10 Exceptional
30 July 2024
SAMYANGCHEMICALCO
SAMYANGCHEMICALCO, 1-night trip
4/10 Fair
23 June 2023
zhengkai
zhengkai, 1-night trip
8/10 Very good
24 August 2018
Possibly the best hotel in Urumqi. A solid 4 Star
I had a one night stop over in Urumqi in August 2018. The airline had complimentary hotel arrangement but I booked Universal Hotel on my own. It is a solid 4 star hotel with a luxury ambiance and rooms are tidy and comfortable. The hotel has good restaurants, including one with Muslim (halal) meals.
The distance is about 20 Mins from the airport and that makes it quite convenient. There is a night club right beside the property and that does make it a bit noisy.
One downside: Hardly any one speaks English at the reception and this one person named BILL was my focal point of contact for queries.