We stayed one night while visiting Hakone and wish we had extended our stay. This is an amazing property with an amazing staff. It was a peaceful and relaxing break after enjoying Tokyo. I would definitely come back for a couple more days.
真實旅客
1 晚家庭旅程
6/10
Pariya
1 晚家庭旅程
10/10
An amazing experience!10/10 we would recommend to anyone traveling to Japan. Nuru-san was wonderful, very attentive, kind, helpful, and taught us so much about Japanese cuture and the food during the exquisite dining experience. Chef Akitoshi Hamanaka-sama is a talented artist and very detailed and passionate about his work. He was also considerate to accommodate a vegetarian diet with a variety of food showcasing Japan’s varied cuisine, and prepared the most memorable wagyu. Thank you to the staff for their hospitality!
Tyler
2 晚行程
8/10
An really amazing and comfortable room with a private onsen. Very relaxing and beautiful. The check in process was a bit confusing and it was hard to communicate with the staff about the local area and getting around so it made departure a bit complicated. Highly recommend if you want to just relax and stay onsite. The meals were plentiful and delicious.
Dominic
1 晚友伴旅程
10/10
Atención que brindan a cada huésped te hacen sentir especial
Cena y desayuno de 100
Sergio
2 晚行程
10/10
Jay
2 晚行程
10/10
??
1 晚行程
10/10
lorenzo
1 晚行程
10/10
Vincent
3 晚行程
10/10
晶敏
1 晚行程
10/10
Amazing property. Peaceful and quiet, away from the hustle and bustle of downtown Hakone. Felt like we were the only ones for miles. 1st class service by the staff.
Michael
2 晚行程
4/10
I would skip this retreat if you are looking for a nice Onsen. Our cabin was not properly cleaned, where we saw visible dust, cobwebs, and a giant spider! The view from our cabin was not like the gorgeous pictures on their listing. We were quite disappointed overall, especially with what we paid.
Kevin
1 晚浪漫旅程
10/10
We stayed in a ryokan with a private onsen with kaiseki meal package and had a great time.
Staff was attentive and helped transport you around the facility via golf cart at request - this helped immensely with luggage transportation up and down the hillside that the property sits on.
The kaiseki meals were well prepared and the staff spoke some English.
Andrew
2 晚浪漫旅程
10/10
Mellani
2 晚行程
10/10
Hakone Retreat is a gorgeous getaway with a wonderful staff that is always available to assist you. We stayed in one of the private onsen villas, room 3, and it was absolutely everything we could dream of. The hours of operation for the entire property take a little getting used to (the cafe, the lounge and woodside restaurant) but we figured it our and had a fantastic, relaxing time.
Elizabeth
2 晚浪漫旅程
2/10
Spencer
2 晚行程
10/10
Ko
1 晚行程
10/10
Sang Yong
1 晚家庭旅程
10/10
Our room was beautiful, we even had a piano inside. Our bed had a really nice view of the little garden, where the open air onsen was located. The onsen was clean and it was so nice to sit in the warm water and take in the serene beauty of the place. The staff was really nice and took us by car to our room and to the busstop, they even wanted to take us to the restaurant, but we decided to walk. The breakfast was a gorgeous japanese style breakfast, which we got in our own separate room in the restaurant.
All in all, would definitely recommend.