Does Riad Karmela Princesse offer free cancellation for a full refund?

Yes, Riad Karmela Princesse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Riad Karmela Princesse?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Riad Karmela Princesse?

Sorry, there's no onsite parking at Riad Karmela Princesse.

Is airport shuttle service offered by Riad Karmela Princesse?

Yes, an airport shuttle is available. The charge is EUR 15 per room one way.

What are the check-in and check-out times at Riad Karmela Princesse?

You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Riad Karmela Princesse?

No, this riad doesn't have a casino, but Le Grand Casino de La Mamounia (6-min drive) and Casino de Marrakech (7-min drive) are both nearby.

What is there to do at Riad Karmela Princesse and nearby?

Riad Karmela Princesse has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near Riad Karmela Princesse?

Yes, there's an onsite restaurant that offers local cuisine.

What's the area around Riad Karmela Princesse like?

Riad Karmela Princesse is in Medina, a short 11-minute walk from Jemaa el-Fnaa and 6 minutes' walk from Marrakech Museum.

Riad Karmela Princesse, Marrakech: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 6, 2025

well located

The hotel is so well located in the city centre. It is extremely easy to experience the life of local Morrocan in the area.

Wai Ngor, 3-night trip

10/10 Exceptional

Jul 17, 2025

Staff was very helpful and friendly I would highly recommend it

alma, 2-night trip

8/10 Very good

May 26, 2023

We enjoyed this property as the location was pretty central to everything and the breakfast options were great!

Michelle, 5-night trip

10/10 Exceptional

Apr 13, 2025

If I could give 6 stars I would. Mohamed, Amine, Aziz, and Fatima were excellent and saw to our every need. The Riad is beautiful and comfortable. I cannot recommend Riad Karmela Princesses enough.

Jacob, 3-night trip

8/10 Very good

Aug 4, 2022

The staff were very friendly, helpful and place was very nice.

Fouad, 1-night trip

10/10 Exceptional

Nov 16, 2023

I was pleasantly surprised to be at the property, the pictures are a true experience, the staff was amazing the location was central to everything. This is a must stay property!!!

KD, 6-night trip

10/10 Exceptional

Nov 9, 2024

Riad was amazing beautiful décor felt like a true palace and the staff was beyond amazing friendly respectful and extremely attentive and professional. We loved everything and every second there. Will & Daisy.

Will, 7-night trip

8/10 Very good

Mar 30, 2023

Attentive and helpful staff. Great location in old city.

John, 7-night trip

8/10 Very good

Mar 25, 2023

Very nice Riad

Lovely staff at this comfortable Riad . Good service , clean accommodation.

Robert, 4-night trip

10/10 Exceptional

Nov 27, 2023

Look no further. Central to everything you want to see and do. The staff is amazing and super friendly. Also safe and enjoyable for LGBTQ .

Justin Tyler, 5-night trip

10/10 Exceptional

Mar 5, 2023

Absolutely fabulous stay! Incredible location (yes, like every Riad, hard to find, so use their air transport). So accommodating and helpful. Steps from the souk and all your dinner options, yet quiet and delightful.

Kathy, 6-night trip

10/10 Exceptional

Feb 10, 2023

Everyone was very welcoming and Armine in particular looked after us very well. It’s a welcome haven of peace and calm from the bustle of Marrakech. Food lovely and rooms very individual. Swimming pool not used as not sure how clean it was. Will definitely book to go again.

christine anne, 7-night trip

6/10 Good

May 18, 2024

Property was beautiful although check out was a bit chaotic and wasn’t explained clearly.

Charles, 3-night trip

10/10 Exceptional

Apr 5, 2023

Tranquil, restful and restorative. Wonderful staff who can’t do enough to give you the best experience whilst leaving you to it. This was our seventh visit to Marrakech, and by far the best Riad. Thanks Guys.

Christopher, 7-night trip

8/10 Very good

Jan 8, 2023

Highly recommended. Location in centre of old city: you can walk everything from there. Beautiful interior design. Good restaurant. Very helpful staff. Few minor points are quality of wifi, and the rooms have little to no noise insulation.

10/10 Exceptional

Nov 8, 2022

Jose, 1-night trip

10/10 Exceptional

Oct 23, 2023

Stayed for 4 nights and had a wonderful stay. The place is an oasis of tranquility in the busy medina. The room was beautiful and the bed was super comfy. Breakfast was lovely. We had a massage there and that was better than the massage we had at another place where we went for a hamman. But on top of that it’s the staff that get this place 5 stars. Welcoming, attentive, friendly and extremely helpful. They gave us recommendations, made phone calls for trips, organised taxis and tuktuks and changed money. Without them we’d have spent a lot more time searching the medina - which is also part of the point of going to Marrakech -but not if you want to be somewhere at a set time!

Joanne, 3-night trip

8/10 Very good

Feb 22, 2023

Quiet refuge in the chaos

The room was not in great condition. Curtains didn't close properly. Room fridge didn't cool. The bathroom tiles cracked and tired looking. The general lobby is nice and comfortable. Breakfast is good and the staff are friendly and helpful. One day there was no hot water and that was annoying but eventually fixed. Airport pick up and other transport arrangements were good. The Agafay desert outing we booked thru the hotel was horrible and wouldn't recommend.

7-night trip

4/10 Fair

Sep 30, 2023

The front desk was very helpful, Mohamed was very patient with us. He took the time explaining the maps going to Jemma el Fnna, but we still got lost twice. He also checked on us when we were walking to the square. At 1am we were going back to the Riad, we couldn’t find our place, I used goggle maps, there was no connection. It was very dark and scary, we called the hotel but could not connect. I would not want to stay there next time because of the difficulties finding the Riad. There’s should be more lights and signs visible for the location.

Flordeliza, 2-night trip

10/10 Exceptional

Apr 8, 2023

We spent 4 nights at Riad Karmela Princesse in early April. The staff at both Karmela Princesse and Riad Karmela opposite could not have been more helpful, friendly or kind. The Riad was an oasis of calm in the middle of the Medina. We had booked a suite for us and our two teenage children and had great rooms next to each other. The kids had a wonderful time with a great mix of activities as well as time on the terrace in the sun and in the pool. The Riad also had wifi everywhere which was super useful. Everyone was keen to ensure we had a wonderful trip and offered many suggestions for day trips and outings. We booked a day trip Ourika Valley, an evening trip with camel rides in the Desert D'Agafay as well as Jardin Majorelle during the day and the trips and transport were ideal. All of the drivers were friendly and informative and the map that the Riad provided on day one was brilliant and easy to follow through the Medina. As it was Ramadan while we were there we ate most of our evening meals in the Riad (due to timings) where they offered a choice of two set menus that changed each day. Every meal was fantastic and there was plenty of it. The breakfasts were also delicious and offered plenty of variety. Would highly recommend Riad Karmela Princesse

Jacinta, 4-night trip

10/10 Exceptional

Sep 28, 2023

Title: Enchanting Stay at Riad Karmela Princesse, Morocco Review: My stay at Riad Karmela Princesse in Morocco was an unforgettable experience that genuinely encapsulated the essence of Moroccan hospitality and charm. From the moment I set foot inside the Riad, I was enveloped by an atmosphere of tranquility and elegance. The traditional Moroccan architecture and design resonated with an authentic and luxurious touch that was both captivating and comforting. The Riad Karmela Princesse team went above and beyond to ensure my comfort and satisfaction. The staff were exceptionally courteous, attentive and displayed a genuine passion for service that was truly heartwarming. Their dedication to guest satisfaction was evident in every interaction. The rooms were beautifully appointed, combining traditional Moroccan aesthetics with modern amenities for an optimal blend of comfort and style. The enchanting rooftop terrace was a delightful retreat, offering stunning views of the bustling Medina. The culinary offerings were another highlight of my stay. The breakfast was a feast of local delicacies, freshly prepared and served with a personal touch. I would highly recommend Riad Karmela Princesse to anyone visiting Morocco for an authentic, luxurious, and memorable stay. The charm of the Riad and the warmth of its team have left an indelible impression, making it my go-to choice for future visits. Rating: 4.5/5 stars

8/10 Very good

Jun 19, 2025

El Riad es muy lindo, la zona de la Medina difícil de acceder. Llegamos y no encontraron nuestra reserva y nos hospedaron en el hotel de al lado, que no era nada bonito…

MARIA ISABEL, 3-night trip

10/10 Exceptional

Apr 27, 2025

Top Riad in Medina

Riad nella Medina, semplicemente delizioso , personale professionale ed attendo ai bisogni del clienti . Sempre disponibili con il sorriso. Posizione facile per raggiungere il suk e i monumenti da visitare Super !!!!

Andrea Aldo Carlo, 5-night trip

10/10 Exceptional

Jan 27, 2025

Un merveilleux séjour

Nous sommes ravis de l'accueil de ce tres beau riad, le personnel aux petits soins et toujours prêt à vous rendre service. Les chambres sont propres, petit déjeuner copieux et les soins hammam et massages excellent. Un merci particulier à Mohamed qui nous a chouchouté pour l'anniversaire de mon mari Au top ! Nous recommandons fortement ce Riad. Notre séjour était parfait !

JULIEN, 4-night trip

10/10 Exceptional

Jan 12, 2025

Incroyable, hospitalité et situé en plein coeur de la vieille ville, très spectaculaire.

MARTIN, 1-night trip

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