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Hyatt Centric Gran Via Madrid

5.0 star property
Luxury hotel with 2 bars/lounges, near Gran Via

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Photo gallery for Hyatt Centric Gran Via Madrid

Terrace/patio
Creator video - submitted by Christine Chun
Premium bedding, minibar, in-room safe, desk
Exterior
Property entrance
In the heart of Madrid, Hyatt Centric Gran Via Madrid offers a luxurious retreat with international cuisine at Hielo y Carbon restaurant and refreshing drinks at one of two bars. Unwind on the rooftop terrace or stay active in the 24-hour gym. With multilingual staff and proximity to shopping, this hotel is perfect for travelers seeking convenience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Water dispenser

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is HK$2,938
HK$3,232 total
includes taxes & fees
11 Oct - 12 Oct

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
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Showing 24 of 24 rooms

View all photos for Junior Suite, 1 King Bed

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Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

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Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Fenix)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Separate bedroom
Designer toiletries
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Gran Via)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Separate bedroom
Designer toiletries
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Grand Via View)

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Junior Suite (Grand Via View)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
Designer toiletries
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hairdryer
Separate bath and shower
Private bathroom
Spring-water bath
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Bathroom

Room, 1 King Bed

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

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Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Gran Via View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Gran Via View)

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
Minibar
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Terrace (Grand Via View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace (Grand Via View)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
Designer toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room With Two Double Beds

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Double Room With Two Double Beds

  • Sleeps 2

View all photos for Terrace Suite Non smoking

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Terrace Suite Non smoking

  • Sleeps 2

View all photos for King Room with Balcony

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King Room with Balcony

  • Sleeps 2

View all photos for One King Bed

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One King Bed

  • Sleeps 2

View all photos for Family Room

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Family Room

  • Sleeps 4

View all photos for King Terrace Gran Via View

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King Terrace Gran Via View

  • Sleeps 2

View all photos for Executive Suite Non smoking

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Executive Suite Non smoking

  • Sleeps 3

View all photos for Twin Room Non smoking

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Twin Room Non smoking

  • Sleeps 2

View all photos for Junior Suite Gran Via View

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Junior Suite Gran Via View

  • Sleeps 2

View all photos for Junior Suite Non smoking

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Junior Suite Non smoking

  • Sleeps 2

View all photos for King Room with Gran Via View Non smoking

Premium bedding, minibar, in-room safe, desk

King Room with Gran Via View Non smoking

  • Sleeps 2

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About the area

Map
Gran Via 31, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km
  • Prado Museum - 14 min walk - 1.3 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive
  • Madrid Recoletos Station - 17 min walk
  • Madrid Principe Pio Station - 25 min walk
  • Madrid (XOC-Atocha Train Station) - 27 min walk
  • Callao Station - 2 min walk
  • Gran Via Station - 2 min walk
  • Santo Domingo Station - 5 min walk

Restaurants

  • ‪El Jardín de Diana - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Torres Bermejas - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪La Panera Rosa - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

When you stay at Hyatt Centric Gran Via Madrid, you'll be in a great location, within a short 10-minute walk of Gran Via and Puerta del Sol. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Hielo y Carbon, which serves international cuisine. This luxurious hotel is also within a short 10-minute walk of Plaza Mayor and Plaza de España - Princesa. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Callao Station is 2 minutes and Gran Via Station is 2 minutes.

At a glance

DONE

Hotel size

    • 159 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Water dispenser

Working away

  • Business centre
  • Meeting rooms
  • Conference space (2121 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hielo y Carbon – This restaurant specialises in international cuisine.
Jardin de Diana – On-site rooftop bar. Open daily.
Ondas Bar – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 27 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Does Hyatt Centric Gran Via Madrid offer free cancellation for a full refund?

Yes, Hyatt Centric Gran Via Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hyatt Centric Gran Via Madrid?

Yes, cats and dogs are welcome. There's a charge of EUR 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Centric Gran Via Madrid?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Hyatt Centric Gran Via Madrid?

Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Hyatt Centric Gran Via Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (3-min walk) and Casino de Madrid (7-min walk) are both nearby.

What is there to do at Hyatt Centric Gran Via Madrid and nearby?

Hyatt Centric Gran Via Madrid has 2 bars and a 24-hour fitness centre.

Are there restaurants at or near Hyatt Centric Gran Via Madrid?

Yes, Hielo y Carbon offers international cuisine.

What's the area around Hyatt Centric Gran Via Madrid like?

Hyatt Centric Gran Via Madrid is a short 2-minute walk from Callao Station and 6 minutes' walk from Puerta del Sol. Travellers say that the hotel is in a great location.

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Reviews

Hyatt Centric Gran Via Madrid Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with plenty of choices and excellent quality. (7 reviews)
  • Dining options were excellent with great food and friendly service. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Bed
Restaurant
Breakfast
Bathroom
Cities
Shopping center
Rooftop bar

Reviews

10/10 Exceptional

Excelente ubicación y amenidades
Alberto, 2-night trip

10/10 Exceptional

Çok rahat yatak

Çok konforlu geniş oda çok rahat yatak ve merkezi bir konum
Ahmet sukru, 1-night trip

10/10 Exceptional

Marvelous

Extremely nice place
Jorge, 1-night trip

10/10 Exceptional

Súper bonito hotel, con ubicación inmejorable justo sobre la Gran Vía y de muy fácil acceso. • Tuvieron un detalle encantador con nuestra hija, lo cual nos hizo sentir muy bienvenidos. • Todo el personal fue súper friendly y atento. • El rooftop es un gran plus: perfecto para tomar una copa con una vista muy bonita. • La única área de mejora es que los elevadores tardan bastante en llegar. En general, una gran opción para hospedarse en Madrid.
Daniela, 1-night trip

10/10 Exceptional

Siempre un sitio para regresar …!! Todo perfecto
Genaro, 2-night trip

10/10 Exceptional

Personal muy amable, limpio, céntrico accesible a pie, muy buen desayuno
Elsa, 2-night trip

10/10 Exceptional

Personal amable, limpieza, muy bien ubicado
Elsa, 3-night trip

10/10 Exceptional

Great Hotel to visit Madrid I will recommend for your visit!
Maria Sol, 2-night trip

10/10 Exceptional

El hotel tiene excelente ubicación y excelente servicio
Marth a, 1-night trip

10/10 Exceptional

Great Hotel to stay in Madrid and enjoy the city walking distance to everything!
Maria Sol, 6-night trip

10/10 Exceptional

Nice location
Claudia, 3-night trip

10/10 Exceptional

Hotel excelente! Ótima localização, com fácil acesso a pé aos principais pontos turísticos. Staff muito educado e atencioso.
Ana Beatriz, 2-night trip

10/10 Exceptional

Very nice hotel
Gabriel, 2-night trip

8/10 Very good

Great location and spacious comfortable rooma
Anurisha, 1-night trip

10/10 Exceptional

It is a nice hotel and area
FAHAD, 6-night trip

10/10 Exceptional

Muy bien ubicado! Habitaciones amplias y muy amables en la atención siempre pendientes y dispuestos a ayudar
Maria Sol, 1-night trip

10/10 Exceptional

Best place we have stayed at in Spain! Staff is polite and helpful, building and rooms are clean and it is very central and we felt very safe.
Maria, 2-night trip

10/10 Exceptional

Best staff at a hotel I’ve had in a long time

Very helpful staff the entire trip. Made everything easy. Rooms are big enough and quiet. Staying right on Gran Vía is similar to staying in Times Square, La Rambla, erc. Only issue is the elevators are slow to begin with, can’t hold much weight, and broke during my stay. It would be nice for the rooftop restaurant to give preference to guests staying at the hotel but that’s minor.
3-night trip

10/10 Exceptional

Recomendable 100%

Hotel con todo para disfrutar una estancia agradable
Genaro, 1-night trip

10/10 Exceptional

Todo el personal amable, servicial y las instalaciones impecables
GABRIEL, 5-night trip

10/10 Exceptional

Muy buena ubicación , habitaciones remodeladas

Muy buena ubicación y habitaciones remodeladas Excelente opción para zona de compras
Miguel, 2-night trip

10/10 Exceptional

Excelente hotel Servicio habitación Restaurante
Juliana, 4-night trip

8/10 Very good

Quarto limpo, excelente, localização excelente sacada não tínhamos. O maior problema era o elevador quebrado um, e outro a preferência era para o restaurante que atende o público geral .as demoras eram longas quase impossível de se esperar . Nós estávamos no Quinto piso , tivemos de usar as escadas por diversas vezes, apesar de sermos idosos.. Não me agradou
Berenice, 2-night trip

10/10 Exceptional

Staff Excellent
Franca, 2-night trip

10/10 Exceptional

Amazing place, superb staff
Jamison, 3-night trip