Does Viyana Boutique Hotel offer free cancellation for a full refund?

Yes, Viyana Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Viyana Boutique Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Viyana Boutique Hotel?

Sorry, there's no on-site parking at Viyana Boutique Hotel.

Is an airport shuttle service offered by Viyana Boutique Hotel?

Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.

What are the check-in and check-out times at Viyana Boutique Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Viyana Boutique Hotel and nearby?

Viyana Boutique Hotel has a garden.

Are there restaurants at or near Viyana Boutique Hotel?

Yes, there's an on-site restaurant that offers international cuisine.

What's the area around Viyana Boutique Hotel like?

Viyana Boutique Hotel is in the heart of Kandy, a short 1-minute walk from Kandy Lake and 10 minutes' walk from Wales Park.

Viyana Boutique Hotel, Kandy: Info, Photos, Reviews

10/10 Exceptional

19 Mar 2025

Lovely hotel right on the water staff as lovely tradition of lighting candles and nice welcome juice . Close enough to walk to where you need to go also good breakfast

Alyssa, 1-night trip

10/10 Exceptional

24 Jan 2025

An amazing place that is conveniently located near Kandy Lake. The staff were very friendly and supportive which helped us a lot since we were with a 4yr old. The restaurant serves a nice variety of dishes that are reasonably priced and I would definitely recommend the Chicken Waffle.

Porama, 7-night trip

10/10 Exceptional

18 Apr 2025

One night visit to Kandy

We really enjoyed our stay at the Viyana. We were there just one night but the staff are so friendly, chatty and attentive. We really loved the waiter. This is a great location for the Temple of the Tooth and for walking around the lake and also for going to the Culture Centre to see the Kandyan dancing. The shower was hot and the air con was strong.

Bethan, 1-night trip

10/10 Exceptional

17 Nov 2024

Comfortable room wth a view

Very comfortable bed in a room with stunning views over the lake in Kandy. Only downside was no lift, but staff were very helpful getting the bags up to the room. Will stay there again if I’m back in Kandy.

Noel, 1-night trip

8/10 Very good

4 Dec 2024

Well located in Kandy

This hotel is well located for Kandy, in front of nice lake and short walk to Temple of the Tooth and town centre. We were greeted with a free lunch on arrival since they were promoting the place and we ate very well; we had a second lunch there and that was very good too. Place was overall comfy but rooms seem to have thin walls since it felt quite noisy. But all good overall.

Paolo, 2-night trip

10/10 Exceptional

29 May 2023

A Sri Lankan Gem!

This hotel was amazing! Service and accommodations felt 5-star, and the price was the best part. The suite I stayed in had more space than my apartment with a jacuzzi overlooking the lake with an all glass view. I will definitely stay here when I return to Sri Lanka in October!

David Lamont, 1-night trip

8/10 Very good

30 Oct 2023

Good value. Restricted parking.

Lalith, 1-night trip

10/10 Exceptional

16 Feb 2023

Wow, such a bargain for the location and excellent service! Our room was huge and had a lounge area with a view of Kandy Lake. The staff are very welcoming (they even bring you a welcome juice). Breakfast was good too. They have a restaurant with limited options for convenience. The location is amazing; right in front of the lake and within walking distance to the Temple of the Tooth Relic (we were driven there, but it looked like a 15-20 minute walk). Highly recommend!

Jossie, 1-night trip

2/10 Poor

22 Feb 2024

Not a good experience. In my opinion you can’t believe the other reviewers. They appear to be false. I don’t recommend this place. Here are the issues we had after one night stay. It should be noted we switched hotels after one night… we were booked for 2.. No hot water AC very noisy. Couldnt be adjusted. On or off were the only choices Safe issue. Took them 20 mins and couldn’t be sorted out. A Portable one arrived with keys. Code only worked once. But main concern was portability of the actual safe. Not secure at all. TV batteries..dead. Had to call to get new ones and then lack of channels Street noise. Didn’t stop throughout the night. Difficult to sleep. Hall light comes through transom no curtain.. room was too bright all night. Location not great. Nothing else nearby. No shops for water etc Limited towels.. 2 total. Uncomfortable and lumpy bed. Terrible for sleeping. While the staff was friendly it didn’t make up for other issues. Don’t believe the other reviews. I wish I hadn’t.. find somewhere else to stay.

Beth, 2-night trip

10/10 Exceptional

18 Sept 2025

Clean room, staff very friendly. Not many other people staying so they were right onto anything I asked. Enjoyed a great lunch in restaurant as well

Joseph, 1-night trip

10/10 Exceptional

17 Jun 2025

Fantastic location. A bit of an uphill walk from town and steep stairs to hotel but very quiet. Lovely breakfast.

Jennifer, 1-night trip

10/10 Exceptional

2 May 2025

Gorgeous

Lovely hotel, great food, a good mix of western and Sri Lankan. I caved and got pasta one night and it was fantastic. They had an issue with the hot water on the roof and had to go through my room to fix it, but set me up and made me comfortable in another room for a few hours. It was no problem and I definitely feel like they handled it well. The top floor room is amazing. Huge and beautiful view. I'd love to add photos, but the upload tool isn't working on the app.

Shanna, 2-night trip

6/10 Good

7 Mar 2025

I’m sorry to say that I was quite disappointed with this property considering the cost of it compares to the upper end hotels here in Kandy. The staff were helpful when needed and welcomed us with delicious juices, and the bed was the comfiest bed! However, the hotel itself feels empty and uninviting. There are no plants or fresh air, just lots of concrete. My room had a lot of black mould which made it smell, and the bathroom didn’t feel very clean (hairs in the sink and black mould all over shower tiles because of no ventilation). The bed sheets had holes in them and the mattresses had no cover. I can’t believe the price for the night and then finding the room like this.

10/10 Exceptional

16 Feb 2025

A boutique hotel and they are great for the money I paid.

Balarajan, 1-night trip

10/10 Exceptional

6 Feb 2025

Russell, 2-night trip

8/10 Very good

25 Jan 2025

Friendly and helpful staff at reception and especially in restaurant. Comfortable bed and spacious room. Good food in restaurant. Very close to lake and easy access to town especially temple and city museum. Slightly noisy due to busy road but even so we would still recommend.

John, 2-night trip

10/10 Exceptional

15 Jan 2025

Incredibly friendly and helpful staff

I had a really nice stay at Viyana. The staff are incredibly friendly and helpful. It was in a good location by the lake and the evening meals I had there were tasty. Air con and water system were a bit noisy but other than that it was great. I would stay here again.

Robert, 5-night trip

8/10 Very good

29 Dec 2024

Comfortable but basic accommodation with good view

This hotel was perfectly located in Kandy for a short visit and the staff were very friendly and helpful on the reception The aircon didnt work in our room which meant it was very stuffy. The room was comfortable but could have a little TLC to make it better. Great to be so close to the lake and easyto get tuktuks outside.

Emma-Louise, 2-night trip

2/10 Poor

29 Dec 2024

Serious improvement needed re cleanliness. Staff in general were very friendly and manager was responsive to the feedback we gave re hygiene, but lots of areas just generally grotty and finger prints all over doors, switches, etc. Attention to detail lacking, no towels (had to ask multiple times for them), no bathmat, no mattress protector, sheets worn. The bathroom was the best part of our room was seemed to have been recently renovated.

Georgia, 2-night trip

8/10 Very good

28 Dec 2024

Nice location, walkable. Staff are nice and accommodating. Our room was clean and spacious, has a sitting area. Only drawback was room 101 is situated very close to the reception desk so it was noisy. Also have a Peek a boo view of the lake. Continental breakfast was good. They kindly packed a take away box for us on the day we were leaving early for Sigiriya. Overall enjoyed our stay.

Maimie, 2-night trip

6/10 Good

21 Dec 2024

The hotel is rated 4star but it is beat down and need renovations. The room I had haf window opened up neighbour front and so I didn’t use it. So it was a dark room. However the location is very nice with a good lake view.

varghese, 3-night trip

8/10 Very good

11 Dec 2024

Good hotel overlooking the lake

Good hotel overlooking the lake. The staff were great & really looked after us. We ate in the restaurant at night & the food & wine were excellent. Good breakfast, the only downside was the coffee which wasn't good. Overall we would stay here again.

Kathryn, 1-night trip

8/10 Very good

18 Sept 2024

Very close to Lake and temple but nothing else within walking distance can only eat at hotel for dinner

2-night trip

4/10 Fair

16 Aug 2024

値段が高いのでそれなりのホテル

1階にはレストラン併設、メニューによるが基本いつでも空いている。部屋は清潔、所々古さは感じられるが許容範囲。気になる点は以下。・下水の臭いが定期的にあがってくる・WiFiが不安定で滞在中ほぼ使用不可・帰りの送迎でトゥクトゥクを呼ばれるが相場の4倍の金額宿泊金額がそれなりに高いので、金額を考えると他にもっと良いホテルはあると思います。

2-night trip

10/10 Exceptional

15 Aug 2024

Hotel muy cómodo y lo mejor su gran amabilidad

Hotel a 5 minutos del centro andando. Muy tranquilo y cómodo . El personal muy atento y muy amable. Sin lugar a dudas repetiría.

Ivan, 2-night trip

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