The property itself is unique with throwbacks to its time as the Biltmore everywhere. My friends and I love it for the ambience and the friendly staff, unfortunately too many amenities are now inconsistent for us to continue using it for our get togethers. The Spa at the Graduate was a great selling point for our girls weekend, unfortunately it has been closed for over five months due to a broken water line. We also discovered that all the ice machines were being replaced and when we asked if the restaurant would fill our ice bucket, we were advised at the front desk that ‘we could try’. The coffee shop displays clear hours but was already closed when we arrived Saturday and a private function was being held there. Sunday morning, it had still not opened before we checked out at 9:30am. Being now under the Hilton umbrella, I expected it to maintain or increase in quality, but instead it has declined.