Needs refreshing/remodeling. Service is not there. No bell service, concierge, valet parking and knowledgeable front desk staff (Johnson & Wales trainees).
Cristina
3 晚友伴旅程
10/10
Zoe
1 晚行程
10/10
George
3 晚行程
6/10
Our stay was excellent, except for the fact that someone threw up right outside our room. We called the front desk to have it cleaned up, but after an hour no one had showed up. I had to literally jump over it to leave my room around midnight to speak to thr front desk myself. There was no sense of urgency and I was told “they’d keep an eye on it”… it was eventually cleaned up at 830am the following morning.
Justine
1 晚行程
8/10
Lamar
1 晚行程
10/10
John
1 晚行程
10/10
John
1 晚行程
10/10
Deborah
1 晚家庭旅程
2/10
The lobby area and front stairway were the only attractions of the hotel. After hearing the air conditioning system was TO OPEN THE WINDOW!, we realized now that we should have exited then! The elevator was very rickety and we were happy we made it to our floor. Our room was absolutely tiny...like shoebox tiny! I confused the bathroom door with the room door bcs they were so close together! We hated it!! There was not a shred of luxury or comfort in our $450+ room!! The hotel was extremely understaffed. We actually felt sympathy for the lone representative at the front desk. Room service was unavailable, spa was closed, and we started questioned how capable the hotel would be to provide CLEAN linens and bath items! We will never recommend this hotel!!
Glenfield
1 晚行程
10/10
真實旅客
1 晚家庭旅程
10/10
Kayla
1 晚行程
10/10
Emily
1 晚行程
10/10
James
1 晚商務旅程
10/10
Joao
1 晚行程
10/10
Super Charming! Love how colorful and happy it is!!