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Grand Royal Swiss Hotel

4.0 star property
Kisumu hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Royal Swiss Hotel

Outdoor pool
Front of property
Outdoor pool
Lobby lounge
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Spa services
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

Feel at home (6)

  • Children's pool
  • Playground on-site
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Premium bedding, minibar, in-room safe, desk

Royal Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Acacia Premier Hotel

Pool
Free breakfast
Spa
Airport transfer
8.8 out of 10, Excellent, (104)
The price is HK$1,212
HK$1,515 total
includes taxes & fees
20 Dec - 21 Dec
Acacia Premier Hotel
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About the area

Map
Vihiga Road, Kisumu, 894-40100

What's nearby

  • Kisimu museum - 13 min drive
  • The West End Shopping Mall - 14 min drive
  • Dunga Bay - 16 min drive
  • Hippo Point - 18 min drive
  • Kisumu Impala Sanctuary - 21 min drive

Getting around

  • Kisumu (KIS) - 21 min drive
  • Kakamega (GGM) - 72 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Kisumu City - ‬12 min drive
  • ‪Laughing Buddha - ‬9 min drive
  • ‪Mahfudh Ashur Restaurant - ‬9 min drive
  • ‪Java United Mall - ‬9 min drive
  • ‪Buddy's Bar & Grill - ‬8 min drive

About this property

Grand Royal Swiss Hotel

Enjoy your visit to Kisumu with a stay at Grand Royal Swiss Hotel. Guests can indulge in spa services, and Flavours Restaurant serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar and a fitness centre are other features.

Languages

English, French, Swahili

At a glance

DONE

Hotel size

    • 125 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 7:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Flavours Restaurant – This restaurant serves breakfast, lunch and dinner.
Medoc Restaurant – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 120.0 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20.00 per vehicle (return)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Royal Swiss Hotel Hotel
Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Hotel Hotel Kisumu

Frequently asked questions

Does Grand Royal Swiss Hotel offer free cancellation for a full refund?
Yes, Grand Royal Swiss Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Royal Swiss Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Royal Swiss Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Royal Swiss Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Royal Swiss Hotel?
Yes, an airport shuttle is available. The charge is USD 20.00 per vehicle return.
What are the check-in and check-out times at Grand Royal Swiss Hotel?
Check-in start time: 2 PM; check-in end time: 7:00 PM. Check-out time is 10 AM.
What is there to do at Grand Royal Swiss Hotel and nearby?
Grand Royal Swiss Hotel has an outdoor pool, a fitness centre and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Grand Royal Swiss Hotel?
Yes, Flavours Restaurant offers international cuisine.

Grand Royal Swiss Hotel Reviews

Reviews

7.8

Good

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

This is an expertly run hotel with an amazingly friendly, helpful and attentive staff who speak excellent English. A nice, safe resort that westerners will feel at home visiting.
jeffrey, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Lovely place, friendly staff, and the food especially the fish was amazing.
Verified Expedia guest review

4/10 Fair

Music was blasting restaurant ( banquet going on ) we were in room 205 .. the party didn't stop until 2am Then next morning the music started back at 7am
Edgar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Boureima, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value for your money and very serene
Valerie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Amazing
Daniel, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Jecinter, 1-night trip
Verified Orbitz guest review

8/10 Very good

Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied
2-night business trip
Verified Expedia guest review

2/10 Poor

Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least. Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.
1-night family trip
Verified Expedia guest review

8/10 Very good

Great staff and facilities - location a bit far from Kisumu but peaceful.
1-night business trip
Verified Expedia guest review

2/10 Poor

My First Stay at the Kisumu Grand Royal
Overall comfortable. Our meeting was facilitated very well.
Lutta, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

GREAT TRIP
Andrew, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Check in was slow. It took me over 30min to check in. The property is great and a good place to relax. However, the pool is at the conference area and one might not enjoy the swim if there is a meeting in progress, which means swimming is limited to evenings after most meetings are done
1-night family trip
Verified Expedia guest review

8/10 Very good

Secure hotel in attractive grounds. Rooms are large and well appointed. Staff helpful and friendly. Occupancy seemed low though which detracted from the ambience.
Alex, 1-night trip
Verified Expedia guest review

8/10 Very good

I lost a smart phone, a power bank and international socket adapter
2-night family trip
Verified Expedia guest review

8/10 Very good

Luxury in Kisumu
The Grand Swiss Hotel is a taste of luxury at a good price.
Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

They went out of their way to ensure that you are comfortable. Similar to a 4 star hotel in the USA.
Verified Hotels.com guest review

8/10 Very good

Markus, 3-night romance trip
Verified Hotels.com guest review