Expérience désagréable et malhonnête de l a part de cette établissement qui promet un remboursement d’une réservation effectué par erreur alors qu’une deuxième a été faites aussi chez eux pour rectifier les dates et après le retour ne rembourse rien et refuse même de rembourser lorsqu’on les contact
Hamza
Hamza (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 16 日
Tasnim
Tasnim (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
jawedan
jawedan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 7 日
Below average
outdated hotel. really busy elevators and couple of times broke down in just 3 days. not very clean.
Hameed
Hameed (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 7 日
Nice
Clean room. About 4-5 mins to the Masjid.
Shafir
Shafir (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Amr
Amr (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
Sahar
Sahar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Excellent hotel
Excellent hotel the staff is very friendly specially the manager she solved the problem would love to stay there again en sha Alllah
UMARAH
UMARAH (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
Umrah
The hotel goes way out of their way for customers. Their hospitality is amazing. House keeping is available 24 hours a day. We really had an amazing experience with Saja Al-Medina. It is about a 3 to 5 min walk to the ladies section. Very convenient.
Ahmed
Ahmed (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 4 日
Worst reception and service
I booked the room for 2 nights. After 1 night the reception was calling the room again and again. They were saying I booked for one night. They send people 2 times when we all were sleeping. That guy wake us up and told us to contact reception. Rooms service did to clean the room on 2nd day. Had ask for towel couple of times. Last thing they disabled my room key. I had to go down and ask them to reactivate it. Even though the hotel amenities were good the administration and reception is the worst.
MOHAMMAD
MOHAMMAD (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Yousef
Yousef (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Yousef
Yousef (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Farhanah
Farhanah (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Excellent
It was great overall, front desk staff was courteous and accommodating. Sister Fatima at the front desk had a very pleasant and welcoming attitude towards the guests. Overall great experience!
Maqsood
Maqsood (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 11 日
mesut
mesut (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 1 日
sharique
sharique (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
I would highly recommend Saja Al Madinah.
It is very close to the Masjid Al Nabawi.
The staff is extremely friendly and helpful.
The breakfast buffet has great variety of food.
The rooms are clean.
Great experience overall.
Ahmed
Ahmed (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 30 日
After traveling for almost 17-18 hours we went to the hotel at 10:30am in the morning and when I spoke to a staff she said the room will be available after 12:30pm. We went back at 2pm and requested to check in. There was a different lady name Fatema was working and she said no we have to wait until 5pm because this is what our booking say. I requested nicely saying we travelled so long and we are very tired and if she can provide us a room earlier but she refused.
She then said there is no room available but in front of my face I saw lot of people checked out. I felt like it was her that she did not want to give us room earlier than 5pm. I travel a lot and I never experienced it before. Most of the hotel actually flexible and when they hear long traveling time they usually accommodate.
Afsana
Afsana (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Fadi
Fadi (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Near to harm ,familiar staff , clean and comfortable
Mostafa
Mostafa (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
It was very close to masjid e nabwi...so it was very convenient.
Syed
Syed (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 26 日
Horrible hotel. Old, dirty, over crowded, shabby. You will feel you are sleeping in a busy old train station.
There is no positive thing about it. And it’s expensive.