The door guy and the front desk man were so friendly and enjoyable to engage with. After we checked in we noticed our tv didn’t work and after they attempted to fix it they immediately upgraded us to a family suite with working tvs. There was construction going on but we couldn’t hear it in our room. The bed was comfy and the amenities were unexpectedly nice!
Katie
Katie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 29 日
So, trip ok. Room great.. valet not so good. Supposedly they didn’t write a ticket for our car on the day we arrived. Find that hard to believe because we asked for our car on Sunday and they got our car first time around. Second time took almost 45 mins. Said they didn’t have access to get the car. Finally got it… got a notification for my credit card. Get ready….. I was charged 269.35 for I’m not sure what. 100.00 was for ensidentials and that parking 45 a night would come off that… ok cool… Saturday was charged 43.99 they can’t tell me WHY…. Then at midnight Monday morning charged 125.99…. Can’t tell me why….. room was paid in full before we got here… so was told come back 8a the manger will be in then… like really… what is the money missing for. CHECK YOUR STAY AND PAYMENT AND HOW MUCH U ARE BEING CHARGED.
rebecca
rebecca (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 28 日
Everything was great
Overgie
Overgie (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 26 日
nadia
nadia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 23 日
rosetta
rosetta (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 23 日
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 22 日
Joe
Joe (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 18 日
Deborah
Deborah (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 16 日
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 15 日
Tell charge me twice when I had prepaid plus no room service for 4 days
Carl
Carl (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 15 日
Stay away from this hotel!!!!!!!!!!!
They got huge cockroaches,I called a receptionist twice to kill it and moved out the same day ,asked my money back they promised I will receive a refund but I never did . They scam in a hotel too be aware
I asked people who works in a hotel how is it possible to have a cockroaches in a hotel and they said it’s normal,they are everywhere.
Maybe outside it’s ok but definitely not inside
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
LaKeshia
LaKeshia (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 14 日
Charlotte
Charlotte (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 13 日
Meredith
Meredith (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 12 日
The Suites are very nice ad comfortable. The only thing I was not happy with is how much they charge for valet parking...$47.00 a night! That's ridiculous. Then the garage that we had to park in was wide open with rats running around. The only way to go into the suites is the front door. I know there is the concern of safety especially in the area it is in. But overall, the suites are very good especially for the price
michelle
michelle (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 11 日
Great Stay!
We stayed for three nights. It was a great hotel for our needs and fairly inexpensive. It’s not for people expecting a resort feel. It is definitely a basic extended stay hotel. Not a resort.
Pros: The room was basic, but very clean and the bed was super comfy! Didn’t see any pests of any sort. Had everything we needed to cook with and didn’t have to buy disposable plates or anything. The staff was friendly and accommodating. The breakfast was good and had quite a few options. The hotel had an awesome patio. Super close to the French quarter, and Ubers were cheap. They have a little canteen area with snacks and ice and such.
Cons: the area was pretty rough. Across the street from the police station and a bus stop. Saw some drug paraphernalia scattered on the ground, and lots of people sleeping on the sidewalks. Definitely uber places after dark. And don’t go into any sketchy alleys or areas. Parking was very expensive through the hotel ($50 a night). We self parked in the garage next door for $30 or less a night. The walls are not sound proof. Our last night there we had a large group in the room next door and the music was intolerable, I let the staff know and they sorted it out.
Would definitely stay again!
Nikki
Nikki (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 11 日
Def recommend
Yanil
Yanil (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 9 日
Gary
Gary (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 9 日
Joe
Joe (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 9 日
Season Opener
I traveled to New Orleans for the season/home opener like I do every year. This was my first time staying at this hotel. They have 4 elevators, but it takes forever and a day for one to come to your floor. I stayed in a 2 bedroom Suite, and the A/C didn't reach the back room where I stayed, but my sister said it reached her room which was in between mine and the main room. It was an overall good stay and I would stay there again.