Front desk staff were not supportive of my needs. Listening skills were very poor and empathy was lacking for a weary older traveler disappointed and confused with accommodations available on arrival. Confrontational and curt communication styles were exhumed in the front desk staff making my stay at the property unsettling. I left before I stayed the second 2 nights for which I had paid. As a Bonvoy member I expected better. We have stayed at Marriott
brands for many years and I have never been treated so aggressively. Please contact me about this review
Kathleen
Kathleen (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Eric
Eric (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 31 日
Alysse
Alysse (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Maria
Maria (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
Melissa
Melissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Amber
Amber (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 14 日
Friendly and Professional Staff - Good Stay
The room was clean and comfortable (bed a little firm). Friendly and professional staff. The only issue was the patch up work to cover up either a water leak or just repainting. They just painted over wallpaper, which made it look hoody looking. A torn rip on the carpet, which didn't feel that well walking over it without shoes. We really liked the very cold ❄️ room after our Amana thermostat hack to stay on cool during our stay (Google it).
Samuel
Samuel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Extra tiny very short toilet! My husband and I get
Anne
Anne (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Arian
Arian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 12 日
Everything was great
Comfy bed, hotel and friendly staff.
Liza
Liza (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 10 日
Great stay
Harrison
Harrison (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Great stay and experience!
Mercedes
Mercedes (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 6 日
Jenny
Jenny (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 6 日
MARCIA
MARCIA (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 2 日
Stay was ok. My room key didn’t work four times. Had to be switched to another room. Amenities are sparse. Otherwise decent for a night
Emily
Emily (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Valeria
Valeria (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 21 日
Jesus
Jesus (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 19 日
KATHERINE
KATHERINE (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Azhar
Azhar (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 13 日
Laurie
Laurie (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 12 日
👍
Hugo
Hugo (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Great hotel!
Clean and comfortable hotel. Will stay at a courtyard again.