我可否免費取消城堡木屋酒店的預訂，並獲發全額退款？

可以。城堡木屋酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

城堡木屋酒店是否允許寵物入住？

是的，狗隻可入住，總共只限 1 隻。此住宿收取每隻寵物每晚 EUR14的費用。輔助動物豁免收費。

城堡木屋酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

城堡木屋酒店的登記入住及退房時間為何？

登記入住開始時間：16:00；登記入住結束時間：21:00。退房時間為 11:00。

城堡木屋酒店是否附設娛樂場？

否，此酒店不設娛樂場，但夏蒙尼皇家賭場 (4 分鐘車程外) 就在附近。

城堡木屋酒店店內與附近有什麼好玩？

你可享受附近冬季活動的樂趣，例如溜冰、越野滑雪及滑雪板；於溫暖的月份，你則可在鄰近的高爾夫球場盡情揮桿。城堡木屋酒店亦備有花園。

城堡木屋酒店內或附近是否設有餐廳？

是的，店內餐廳坐擁法國菜。餐飲場地將於 2025 年 10 月 13 日至 2025 年 10 月 15 日期間關閉 (日期可能更改)：

城堡木屋酒店附近區域有何特色？

從城堡木屋酒店出發，短短 2 分鐘步程可到霞慕尼勃朗峰 - 普拉茲夏慕尼站，3 分鐘步程即達尼柏拉佛勒些滑雪纜車。

白朗峰霞慕尼城堡木屋酒店優惠

Q: 城堡木屋酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

10/10 完美

2025 年 10 月 10 日

Great room

S F (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 21 日

Beautiful, quaint hotel near downtown Chamonix

We had a great 3 day stay at this nicely updated hotel just north about 2 miles of downtown Chamonix. This hotel has free parking, a great restaurant, beautifully updated rooms and fabulous views of the mountains and glaciers. I highly recommend it. There is a bus line to get you into downtown Chamonix and drive it yourself if you have a car.

Susan (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 19 日

MARIA (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 22 日

Beautiful rooms and stunning views to the mountain. The restaurant was really good. The only issue is getting a park as it is in a public car park during the peak time of the day

John (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 21 日

Camilla (6 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 15 日

Jonas (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 10 日

The entrance to hotel.section is through the restaurant below. The waitress check us in. Even though strange we didn't mind since we had food overall experience. The room and bathroom are nicely decorated. Beds were very comfortable. Bathroom had shower and standalone tub. Whole ambiance is luxurious. You can have a coffee against the Mont Blanc view on the little balcony. Only issue we had that was not related to the hotel. We came across a man that verbally abusive (in French) that scared us during our walk from Chamonix near Les Pras. I think he had some kind of mental health problem.

Ismail (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 9 日

Rita (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 6 月 22 日

No staff, no service, no help

The day we arrived, front office and bar/restaurant staff were there. People were sitting on the deck having drinks, there was music playing, and it was a beautiful atmosphere. After that day, we did not see any staff again. The restaurant, bar, and front desk were completely abandoned for the next 3 days. We were not informed of the access code when the hotel was locked - we stood outside in the rain for several hours, calling the hotel, calling the emergency number - nobody ever answered. While the property was beautiful, our room was perfect, and the location was unbeatable, the lack of staff and customer service completely ruined it. The hotel advertises English speaking staff - WRONG. They advertise front desk is open 8am - 10pm - WRONG. They advertise their restaurant and bar are open 8am - 10pm - WRONG. We finally happened to run into the owner of the hotel - he was not concerned about our experience. He simply said it's the slow season.

When we arrived on a Monday, the property was open and beautiful

We booked here planning to have breakfast and dinner at the hotel, and lunch in town

From Monday night until we checked out, this is what the hotel looked like.

Desiree (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 5 月 27 日

Laurent (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 5 月 4 日

Hope to return soon!

Hotel was very accommodating to us. Rooms and common areas are all uniquely decorated. Located on north end of Chamonix by the Flegere-Les Peres gondola, not in town itself. Across from golf course. Staff was very friendly and helpful.

3 晚友伴旅程

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 21 日

Nice stay

In summary a really nice stay! I can recommend and may come back if we are going again to the region.

Ralph (7 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 3 月 15 日

I had stayed at this property before and it was lovely. Well kept, clean, fantastic restaurant with a different specialty menu for every night. This time it was worn down, simple amenities such as towels were missing, restaurant quite poor and service overall although staff trying very hard, not sufficient.

Halil Cem (4 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 3 月 10 日

Disappointing Stay at Hotel Castel

Our experience at Hotel Castel was deeply unsatisfactory. Staff were unhelpful, including a manager who refused to provide a hairdryer, leaving my partner with wet hair before a date. Another staff member eventually borrowed one from another guest—an unacceptable situation. Communication was lacking. We weren’t informed the hotel would lock at night and require a code, causing late-night confusion. The room’s housekeeping was inconsistent; towels weren’t replaced, glasses were left dirty, and water leaked onto the balcony floor daily, creating a hazard. The bathroom privacy was shocking. A window allowed anyone on the opposite balcony to see in, with no curtain or frosted glass to ensure privacy—an unacceptable invasion of privacy for a 4-star hotel. Breakfast was also a major letdown. We weren’t told it was chargeable, and on three out of six days, it wasn’t even available. When it was, options were extremely limited, with scarce gluten-free choices and inadequate amenities like a single coffee cup for all guests. Late check-out was inflexible, and the only storage offered for belongings was an unsecured boot room. Speaking with other guests confirmed a decline in the hotel’s standards compared to previous years. Overall, this was the worst experience we’ve had at a 4-star hotel. We hope management takes steps to address these significant issues.

This is the boot room that is always wide open and where you store your bags

6 晚行程

Hotels.com 真實旅客評價

4/10 一般

2025 年 1 月 23 日

Steven (4 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 10 月 17 日

아침식사도 맛있었고 방도 침대도 깔끔했습니다. 주변에 골프장도 있어 잘 이용했어요

Sunyoung (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 9 月 26 日

matthew (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 9 月 19 日

Mi única pega a este hotel, no me agradan los animales disecados que utilizan como decoración.

M. Victoria (2 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2024 年 9 月 17 日

robin (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 8 月 12 日

Every thing was great except no fridge/ mini bar

simon (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 8 月 5 日

Lovely stay

Lovely stay at this wonderful chalet hotel, great location, fancy room, excellent breakfast,

Eyad (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 8 月 3 日

Es un hotel muy muy lindo, el personal súper amable y saliendo del hotel está la estación de autobús, así que todo relativamente accesible para ir a cualquier lugar Encantador!

Brenda (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 7 月 22 日

Lovely hotel and wonderful and friendly accommodating staff. Comfortable and pretty spacious rooms

Raphael (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 7 月 20 日

2 晚行程

Hotels.com 真實旅客評價

10/10 完美

2024 年 7 月 10 日

Clean and clever. Room 11 on the top floor was spacious. Great balcony. Lush bath.

Thomas (3 晚行程)

Expedia 真實旅客評價

城堡木屋酒店

Chalet Hotel le Castel

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常見問題

我可否免費取消城堡木屋酒店的預訂，並獲發全額退款？

城堡木屋酒店是否允許寵物入住？

城堡木屋酒店是否設有店內泊車位？

城堡木屋酒店的登記入住及退房時間為何？

城堡木屋酒店是否附設娛樂場？

城堡木屋酒店店內與附近有什麼好玩？

城堡木屋酒店內或附近是否設有餐廳？

城堡木屋酒店附近區域有何特色？

評價

城堡木屋酒店的評價

完美

9.6

9.2