The hotel is wonderful but the assistant manager named Jamie Lee Garlick was awful and ruined our stay. She shouldn’t be a manager. Important this is fed back
Leisha
Leisha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月1日
Jason
Jason (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Mr. Martin
Mr. Martin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月24日
Glen
Glen (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月21日
Jemma
Jemma (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
Overnight stay before cruise
Everything first class. Staff very knowledgeable and helpful. Appreciated our luggage being taken to and from our room. Standard room very comfortable and spotlessly clean. Enjoyed using the coffee machine and appreciated the excellent breakfast tea and china teapot. Lovely biscuits and complimentary gin too. Also liked the chocolates and handwritten postcard for my husband's birthday, a nice gesture.
Made full use of the spa facilities the following morning namely the pool, jacuzzi and relaxation room. Would highly recommend a stay here.
Susan Helen
Susan Helen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Southampton hotel
Great hotel in Southampton UK. Walking distance to many restaurants. Hotel was very clean and had many amenities.
Chris
Chris (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Harbour Hotel Excellent
Our stay at the Harbour was excellent a really top class Hotel
Priya
Priya (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月28日
Fleeced by General Manager and receptionist.
I am a regular hotel guest at this 5 star hotel and usually spend, as I did on this stay, over £500. On Accommodation and food.
Approximately once or twice per month.
The Harbour Hotel Southampton is a good standard as are all their hotels however their latest General Manager is hell bent on extracting/fleecing money from any guests.
A concierge recently parked my car for me which resulted in an £80 fine which I paid!!
However, the latest surreptitious charge of £40.00 late check out charge has incensed me.
I appealed to the G.Ms intervention on this fraudulent action by a member of his team whom I told categorically not to charge my Amex.
He gave me a waffling answer basically saying, don’t book with Expedia, book directly with us and he would have actioned my complaint.
An amazing response and person to have in charge of such a prestigious hotel.
Check your invoiced charges very carefully.
Peter
Peter (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Billy
Billy (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月25日
Harold
Harold (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
It’s was superb . Food was amazing
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Alisha
Alisha (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月19日
Ian
Ian (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Ed
Ed (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Incredible view
Great night away for wife’s birthday. Gave a free upgrade to deluxe room. Very comfortable bed, made use of the pool, jacuzzi, sauna and steam room. Bar on top floor is excellent with an incredible view. Duck fries are very special!
Ed
Ed (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Zhuoyang
Zhuoyang (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Staff exceptional.
S
S (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Lovely Hotel
Lovely Studio suite, for NYE, comfy bed, bathroom is a bit small but sufficient. Nice view from the room, good facilities in the room too, but can't use the oven or hob for some reason
Emma
Emma (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Amazing service from the moment we arrived. Clean, spacious and extremely comfortable room with breathtaking views of the harbour. Will definitely be returning.