我可否免費取消帕拉帕斯海濱 HM 別墅酒店的預訂，並獲發全額退款？

可以。帕拉帕斯海濱 HM 別墅酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

帕拉帕斯海濱 HM 別墅酒店是否設有泳池？

是的，此住宿設有2 個室外泳池。

帕拉帕斯海濱 HM 別墅酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

帕拉帕斯海濱 HM 別墅酒店是否設有店內泊車位？

很抱歉，帕拉帕斯海濱 HM 別墅酒店不設店內泊車位。

帕拉帕斯海濱 HM 別墅酒店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。

帕拉帕斯海濱 HM 別墅酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：04:00。退房時間為 12:00。

帕拉帕斯海濱 HM 別墅酒店店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩釣魚等活動。你可在 2 個室外泳池中任選一個痛快暢泳，又或充分善用酒店的其他設施/服務，當中包括2 間酒吧及花園等。

帕拉帕斯海濱 HM 別墅酒店內或附近是否設有餐廳？

是的，店內設有餐廳，名為Restaurante Bufé。

帕拉帕斯海濱 HM 別墅酒店是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院。

帕拉帕斯海濱 HM 別墅酒店附近區域有何特色？

從帕拉帕斯海濱 HM 別墅酒店出發，短短 2 分鐘步程可到霍爾博克斯海灘，15 分鐘步程即達霍爾博克斯渡輪。當地區域適合步行，海灘極具人氣。

霍爾博克斯島帕拉帕斯海濱 HM 別墅酒店優惠

Q: 帕拉帕斯海濱 HM 別墅酒店是否設有泳池？

是的，此住宿設有2 個室外泳池。

Q: 帕拉帕斯海濱 HM 別墅酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 帕拉帕斯海濱 HM 別墅酒店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。

Q: 帕拉帕斯海濱 HM 別墅酒店是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院。

10/10 完美

2025 年 9 月 24 日

LIZETTE KARINA (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 21 日

Denise (7 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 15 日

Maya (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 13 日

Javier (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 11 日

Awesome People Work Here

The staff at the restaurant is awesome. We enjoyed our breakfast there every mooring. We stay here because of these great people in the resturant. The only complaint is the process’ of check-in / out.. Could be quicker but very polite staff. Quick stroll to beach…

Claudia (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 5 日

Genesis (2 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 27 日

Chloe (1 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 16 日

derek (5 晚友伴旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 4 日

DO NOT STAY HERE! HORRIBLE EXPERIENCE! NO WATER.

Our honeymoon at HM Palapas del Mar was an absolute nightmare. Despite Holbox being a beautiful place, our stay was ruined by the hotel’s complete lack of professionalism and basic infrastructure. The most serious issue was a severe water shortage. The hotel left us without water to shower or use the toilet. Management's excuse of a "government problem" was a blatant lie. A maintenance employee privately confessed the truth: the issue is internal. The hotel shares a single, small water tank with its sister hotel, Palapas del Sol, and the system simply cannot handle the demand. This happened during the low season; I can't imagine the chaos during peak season. The hotel's "solution" was appalling and showed zero guest focus. They essentially told us to leave, offering to refund our remaining nights. The lack of care was shocking. As if the water issue wasn't bad enough, we even found a cockroach on my toothbrush. The water problem was so severe that even a pest in the room felt like a minor inconvenience. After leaving HM Palapas del Mar, we moved to Casa Tortugas and had no issues with water or services whatsoever. This proves the problem lies with the HM Palapas del Mar's mismanagement, not the island itself. If you value basic comfort, like having water to shower and use the restroom, do not stay at this hotel. The beauty of Holbox is not worth the headache and disrespect you will find here.

Fernando (6 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 23 日

Buen hotel, buenas instalacion, hermosa vista play

Excelente hotel para unos dias de retiro y relajacion en pareja y familia

3 晚行程

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 20 日

1st time in Holbox and we found an amazing property.. The staff and service was fantastic! I will definitely be back again.

Enrique (5 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 15 日

Excellent, this was our second stay and we love it. Recommend 100%

Oscar (7 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 15 日

Le falta mejorar en las regaderas. No echaba suficiente agua, tuve que llamar dos veces. Deben de mejorar la calidad de los alimentos. Falta cocina buena. El personal súper amable y servicial, Excelente trato

JOSE FRANCISCO (3 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 13 日

First trip to Holbox. The hotel was nice, our room was ready upon arrival. We were given RM 51 which was an upgrade which included a private plunge pool. Also, for being an Expedia member we received a bottle of Champagne. The property is pretty, the decorations are also nice. The plunge pool was nice to have and they cleaned it daily for us. The room had a great AC and the bathroom had plenty of hot water and water pressure was great. That’s not always a given on an island. We did the all inclusive, not the upgraded one. The mixed drinks were always really good and we had several, we didn’t even notice the well liqueur they were so good. The waiters and bartenders were great. We even had great service at the beach. You can order off the snack menu at the beach. The steak and chicken they use for the fajitas and nachos is so tender and flavorful. The Ceviche was fresh and really good as well. The breakfast buffet had plenty of options and we chose to eat out for dinner. The neighboring restaurant Parador 33 was delicious. Best meal of the trip. It’s an Argentine Steak and seafood place. The Octopus Carpaccio was to die for and so was the steak. The staff were super friendly. The taco stands in town are also fabulous. It was a great trip. I only took off 1 star because the shower and sink had some draining issues, but it wasn’t that big of a deal for us. We also had massages by Alma in the sister hotel. It was fabulous, and the price was fantastic.

Cari (5 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 12 日

The most amazing place to vacation

Aubrey Ann (5 晚友伴旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 12 日

Such a beautiful spot for a reasonable price right on the beach! My wife and I came here for our honeymoon and we have no regrets! We partially loved the beach side drink and snack service included in the all inclusive package we got! Thought we’d get tired of mojitos but they were just so good! The food was excellent as well! Each day has a theme for the week we were there and all of them were very good! Our favorite was the BBQ and Mexican themes! The only thing we were disappointed with was the shower, the water pressure was sometimes non-existent and it took about 5 minutes to heat up which was kinda annoying… Overall, we loved our stay and would definitely come back again!

Elliott (6 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 10 日

Gloria (3 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 7 日

Shower

Christine (6 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 7 日

El hotel está increíble, la alberca de súper buen tamaño, las habitaciones muy amplias, muy cuidadas, tienen un frente de playa muy amplio con muchos camastros, esa zona de la playa está súper bonita, lo suficientemente alejado del pueblo para no tener ruido pero muy cerquita que te vas caminando. Es sin duda nuestro hotel favorito.

andrea (3 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 6 日

Todo te quieren cobrar extras la puerta no cerraba el refrigerator no enfriaba y no ofrecen sodas en el cuarto y para el precio solo x el cuarto to much

Maria (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 3 日

Beautiful hotel and island. Definitely going back!

Nicole (2 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 6 月 29 日

2 晚家庭旅程

Hotels.com 真實旅客評價

6/10 不錯

2025 年 6 月 28 日

Meh....

several things determined my rating. The island was having water issues from the mainland so we were only allowed to shower, flush at certain times certainly not the fault of the hotel but wasn't fun. We had to wait 4 days for them to fix one of our shower heads and it ended up taking 2 minutes to fix it they are in no hurry to make something right. There are 2 pools, the main pool was not open for 75% of our stay and the other pool closed at 7 PM. The food is disgusting, I ordered a margarita pizza and it arrived with ceddar cheese, oregano powder and a crust I have no idea where it came from. Drinks and beach service were great. Great location, rooms are decent but the service overall except for beach service really could use improvement. Especially the service at the front desk.

Terry (5 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 6 月 26 日

Everything was so nice! Staff was friendly, food was good, bar service and beach service were excellent. Housekeeping did a fantastic job! I can't wait to go back again!! short walk into town, I can't say enough, we will defiantly be back!!!!!!!!!!!!!

Jeannie (7 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 6 月 24 日

La verdad no fue nada buena la estancia. En la isla por lo que nos comentaron, días anteriores habían tenido un problema con las tuberías y el agua estaba escasa por lo que tuvieron que tomar medidas, donde incluso vaciaron una de las albercas, al ingreso nos dijeron se resolvería en las próximas 24 horas, lo que jamás pasó y nos recortaban el agua, solo nos la ponían en ciertos horarios (7-10 y de 18-21 h) y se entiende perfectamente el problema, lo que no entendimos es que a pesar de estos recortes donde no podíamos ni siquiera ir al baño o si ibas se quedaba sucio, fue que se pusieron a LLENAR NUEVAMENTE LA ALBERCA VACÍA, gastando litros y litros de agua, sin embargo a los huéspedes puntualmente nos recortaban el agua todos los días de estancia que en mi caso fueron 3, en el pueblo nos comentaron que sí habían tenido tema con el agua pero que ya estaba restablecido el problema y que ellos no tenían ese problema de agua ah y la presión del agua al menos de mí habitación en la regadera era muy deficiente, tardabas mucho en poderte bañar.

Laura (3 晚家庭旅程)

Expedia 真實旅客評價

帕拉帕斯海濱 HM 別墅酒店

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常見問題

我可否免費取消帕拉帕斯海濱 HM 別墅酒店的預訂，並獲發全額退款？

帕拉帕斯海濱 HM 別墅酒店是否設有泳池？

帕拉帕斯海濱 HM 別墅酒店是否允許寵物入住？

帕拉帕斯海濱 HM 別墅酒店是否設有店內泊車位？

帕拉帕斯海濱 HM 別墅酒店是否有提供機場接駁車服務？

帕拉帕斯海濱 HM 別墅酒店的登記入住及退房時間為何？

帕拉帕斯海濱 HM 別墅酒店店內與附近有什麼好玩？