We normally find Hampton reliably consistent in quality. However, this location was not up to its standards. Holes in the walls, holes in the towels. Toothbrush left in bathroom from previous occupant. Our room was second floor with window overlooking Michigan Ave; loud traffic noise.
真實旅客
2 晚家庭旅程
6/10
Breakfast was not very good. Oatmeal was soup, hot food was microwaved and not good.
Biggest complaint was room cleaning. Do not like every other day cleaning. Tried to give garbage to one lady who said she didn’t have our room and to give it to someone else. Saw a lot of employees sitting around on cell phones at various times. Not very inclined to help out.
April
3 晚家庭旅程
10/10
Jane
1 晚行程
8/10
It was a safe neighborhood with many food options within walking distance
Kristin
2 晚行程
10/10
Christopher
1 晚家庭旅程
10/10
Douglas
3 晚行程
10/10
James
2 晚行程
8/10
Property is maintained fairly well. The noise from the busy street is substantial. Late at night motorcycles and truck. Hard to sleep. Took my dog, no place to walk except across busy street going into residential area. It’s all concrete and asphalt. The shower in my room has dirt built up in corner.
Ken
2 晚家庭旅程
8/10
Carol
1 晚行程
8/10
Hotel and service was 5 stars. Location near busy roadway and noisy neighbors made for tough sleeping...otherwise a dandy hotel.
James
2 晚商務旅程
10/10
Clean and comfortable. Great area. Lots of food and shops close by. Easy parking behind hotel.
Sherri
1 晚友伴旅程
4/10
Anthony
2 晚行程
6/10
My husband and I stayed on a Thursday and Friday night to celebrate an anniversary.
There were several youth groups that stayed Friday night and they ran the halls. I am a retired high school teacher and youth group advisor of many groups. These advisors were not keeping track of the youth or teaching them that the hotel is not a play ground. Other guests have a right to quiet.
We called the front desk twice and the suggestion was for us to change rooms. Where to do we move where there isn't noise? They didn't have a suggestion.
The hotel administration needs to talk with the adults in charge and tell them to advise the children.
The hotel administration did not know how to deal with this issue and guests paid the price.
We are not inclined to stay at this Hampton again.
Betty
2 晚家庭旅程
10/10
princess Kristina
1 晚行程
10/10
David was the most attentive person! Thank you.
Claudia
1 晚家庭旅程
10/10
Majd
3 晚行程
10/10
Joshua
4 晚行程
8/10
A great central location for our various travels around town. Not the quietest but it’s right on Michigan Ave in downtown West Dearborn. Breakfast was good - sufficient options for all. We’ll be back next time in town!
Charlie
4 晚浪漫旅程
10/10
Paul
1 晚行程
10/10
Great job
Rolan
1 晚浪漫旅程
8/10
Property is nice and perfectly located for our visits to The Henry Ford with convenient walkable dining nearby. The breakfast there was very good. Water pressure wasn't great and the sliding closet/bathroom door was annoying. Staff was pleasant and helpful.
Ann
1 晚浪漫旅程
6/10
allen
1 晚行程
2/10
Do not use hotels for com they will rip you off. If you don’t by the insurance they change the dates you put in forcing you to call and you end up having to pay an extra 60$, if you don’t pay it over the phone you end up having to pay it at the hotel. I will never use them again. Okay