My husband and I stayed on a Thursday and Friday night to celebrate an anniversary.
There were several youth groups that stayed Friday night and they ran the halls. I am a retired high school teacher and youth group advisor of many groups. These advisors were not keeping track of the youth or teaching them that the hotel is not a play ground. Other guests have a right to quiet.
We called the front desk twice and the suggestion was for us to change rooms. Where to do we move where there isn't noise? They didn't have a suggestion.
The hotel administration needs to talk with the adults in charge and tell them to advise the children.
The hotel administration did not know how to deal with this issue and guests paid the price.
We are not inclined to stay at this Hampton again.
Betty
Betty (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
princess Kristina
princess Kristina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 16 日
David was the most attentive person! Thank you.
Claudia
Claudia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Majd
Majd (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 1 日
———k hotels dot com
Do not use hotels for com they will rip you off. If you don’t by the insurance they change the dates you put in forcing you to call and you end up having to pay an extra 60$, if you don’t pay it over the phone you end up having to pay it at the hotel. I will never use them again. Okay
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 21 日
Kisoon
Kisoon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Sylvain
Sylvain (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 3 日
The room looked a as if only the beds had been made and trash removed. There was hair all over the washroom. One of the beds had hair under the cover. Room didn’t smell clean, I had to whip everything down to be sure and buy disinfectant spray
NaShawnda
NaShawnda (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 2 日
Terrible customer service
Check-in: wanted to split payment between 2 cards. Receptionist was able to do so but didn’t tell me to come back at checkout to make sure payments were done correctly vs just leaving keys in room (which is what I have done many times with no issues).
Stay: very nice room, comfortable but breakfast wasn’t great. Not enough options and the lady working the breakfast sat down at a table while on her phone. A hotel guest told her coffee was out.
Post stay: Today, my bank accounts that were used: one charge disappeared on account, other was pending and a third I reserved with on hotels.com was charged for full amount (pending). She said she refunded that full amount and recharged the one it fell off of. (Said it was declined initially which is incorrect as funds were available). Says I still owe half the room but there’s still a pending fee on my other card I used there. She tried to charge that card again and of course it declined (duh you used the funds on it already) and I said you can’t it already is pending and the funds aren’t there? Took my number and is calling tomorrow to finish the transaction as if it’s my fault their workers can’t do their jobs.
Second: My car was hit in their parking lot by another car. Video will be reviewed tomorrow supposedly. Damage is done. Third: I fell in their parking lot on ice because they didn’t put salt down. They’re lucky I don’t take legal action for that.
Sara
Sara (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 2 日
Jeff
Jeff (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 28 日
Bed Bugs
The sheets were not clean and the bed had bed dugs.
Jeff
Jeff (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 21 日
ANGELA
ANGELA (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 8 日
It was excellent
Ty-juana
Ty-juana (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 3 日
It was a good experience. The breakfast was excellent!
Derek
Derek (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 2 日
A great location. Had everything we needed for a NYE staycay with the kids. We love the pool being open late and the breakfast buffet options.
Terri
Terri (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 31 日
Tammy
Tammy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Very nice stay!!
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 28 日
kim
kim (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 27 日
Dominique
Dominique (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 24 日
Sharon
Sharon (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 24 日
Nicole
Nicole (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 23 日
It is very convenient to getting anywhere in the city. Downtown Detroit is close, freeway choice are good. The dining and drinking places in the vicinity are fun and inviting.