羅雅頓聖露西亞 - 傲途格精選全包度假村

4.5 星級住宿

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

格羅斯伊斯勒海濱住宿,設有9 間餐廳、SPA

選擇日期查看價格

羅雅頓聖露西亞 - 傲途格精選全包度假村相片集

海灘、白沙、浮潛
Luxury Presidential One Bedroom Swim Out Diamond Club | 1 間睡房、高級寢具、迷你吧贈品、房內夾萬
平面電視、收費電影
住宿景觀
4 個室外泳池
身處羅雅頓聖露西亞 - 傲途格精選全包度假村,你可在店內暢玩浮潛等活動,的確是格羅斯伊斯勒海灘假期的理想落腳點!4 個室外泳池將讓大家都玩得開心;而如果你想好好慰勞自己,還可盡情享受深層組織按摩、體膜護理及芳香療法服務。Gourmet Marche是店內 9 間餐廳之一,主打本地及多國菜,早餐、午餐及晚餐時段營業。此奢華住宿的其他特色設施包括 10 間酒吧/酒廊、夜總會及免費兒童俱樂部。住宿的熱心員工及海灘位置令旅客留下深刻印象。

評價

7.8 分,滿分 10 分,
不錯

人氣設施服務

  • 泳池
  • SPA
  • 酒吧
  • 免費早餐
  • 健身室
  • 洗衣設施

主要設施服務 (12)

  • 每日清潔服務
  • 位處海灘
  • 9 間餐廳及 10 間酒吧/酒廊
  • 全方位 SPA
  • 4 個室外泳池
  • 夜總會
  • 免費兒童俱樂部
  • 室外網球場
  • 健身中心
  • 桑拿
  • 兒童泳池
  • 池畔酒吧

感覺賓至如歸 (6)

  • 嬰兒床 (免費)
  • 兒童泳池
  • 免費兒童俱樂部
  • 獨立浴缸及淋浴設備
  • 電視
  • 花園
現價 HK$2,875
合共 HK$2,875
連稅及其他費用
9 月 29 日 - 9 月 30 日

客房選擇

可用嘅客房篩選條件
正在顯示 13 種房型 (共 13 種)

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

10.0 分,滿分 10 分
完美
(1 則評價)

特色

陽台
空調
免費搖籃/嬰兒床
迷你吧贈品
平面電視
吊扇
梳化床 - 雙人床
高級寢具
  • 114 平方米
  • 海洋景
  • 最多可入住 4 人
  • 1 張特大雙人床及 1 張標準雙人梳化床

Luxury Junior Suite

7.8 分,滿分 10 分
不錯
(11 則評價)

特色

陽台
空調
免費搖籃/嬰兒床
迷你吧贈品
平面電視
吊扇
梳化床 - 雙人床
高級寢具
  • 56 平方米
  • 最多可入住 4 人
  • 1 張特大雙人床及 1 張標準雙人梳化床或 2 張加大雙人床及 1 張標準雙人梳化床

Luxury Family Suite

8.4 分,滿分 10 分
很好
(17 則評價)

特色

陽台
空調
免費搖籃/嬰兒床
迷你吧贈品
平面電視
遮光布/窗簾
獨立睡房
吊扇
  • 67 平方米
  • 1 間睡房
  • 最多可入住 4 人
  • 1 張特大雙人床及 1 張標準雙人梳化床

Luxury Family Suite Diamond Club

10.0 分,滿分 10 分
完美
(2 則評價)

特色

陽台
空調
免費搖籃/嬰兒床
迷你吧贈品
平面電視
遮光布/窗簾
獨立睡房
吊扇
  • 63 平方米
  • 1 間睡房
  • 最多可入住 4 人
  • 1 張特大雙人床及 1 張標準雙人梳化床

Luxury Chairman Two Bedroom Suite Ocean Front Swim Out Diamond Club

特色

陽台
空調
免費搖籃/嬰兒床
迷你吧贈品
平面電視
2 間睡房
遮光布/窗簾
吊扇
  • 303 平方米
  • 2 間睡房
  • 海洋景
  • 最多可入住 8 人
  • 1 張特大雙人床, 2 張加大雙人床及 1 張標準雙人梳化床

Luxury Presidential one Bedroom ocean view

10.0 分,滿分 10 分
完美
(1 則評價)

特色

陽台
空調
免費搖籃/嬰兒床
迷你吧贈品
平面電視
吊扇
梳化床 - 雙人床
高級寢具
  • 114 平方米
  • 海洋景
  • 最多可入住 4 人
  • 1 張特大雙人床及 1 張標準雙人梳化床

Luxury Junior Suite Ocean View

8.4 分,滿分 10 分
很好
(45 則評價)

特色

陽台
空調
免費搖籃/嬰兒床
迷你吧贈品
平面電視
吊扇
梳化床 - 雙人床
高級寢具
  • 56 平方米
  • 海洋景
  • 最多可入住 4 人
  • 1 張特大雙人床及 1 張標準雙人梳化床或 2 張加大雙人床及 1 張標準雙人梳化床

Luxury Presidential one Bedroom Ocean View Diamond Club

10.0 分,滿分 10 分
完美
(1 則評價)

特色

陽台
空調
免費搖籃/嬰兒床
迷你吧贈品
平面電視
吊扇
梳化床 - 雙人床
高級寢具
  • 114 平方米
  • 海洋景
  • 最多可入住 4 人
  • 1 張特大雙人床及 1 張標準雙人梳化床

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

8.0 分,滿分 10 分
很好
(1 則評價)

特色

陽台
空調
免費搖籃/嬰兒床
迷你吧贈品
平面電視
2 間睡房
遮光布/窗簾
吊扇
  • 303 平方米
  • 2 間睡房
  • 海洋景
  • 最多可入住 8 人
  • 1 張特大雙人床, 2 張加大雙人床及 1 張標準雙人梳化床

Luxury Junior Suite Swim Out Diamond Club

9.4 分,滿分 10 分
完美
(11 則評價)

特色

陽台
空調
免費搖籃/嬰兒床
迷你吧贈品
平面電視
吊扇
梳化床 - 雙人床
高級寢具
  • 56 平方米
  • 最多可入住 4 人
  • 1 張特大雙人床及 1 張標準雙人梳化床或 2 張加大雙人床及 1 張標準雙人梳化床

Luxury Junior Suite Swim Out

7.6 分,滿分 10 分
不錯
(22 則評價)

特色

陽台
空調
免費搖籃/嬰兒床
迷你吧贈品
平面電視
吊扇
梳化床 - 雙人床
高級寢具
  • 56 平方米
  • 最多可入住 4 人
  • 1 張特大雙人床及 1 張標準雙人梳化床或 2 張加大雙人床及 1 張標準雙人梳化床

Luxury Junior Suite Ocean View Diamond Club

8.8 分,滿分 10 分
優異
(16 則評價)

特色

陽台
空調
免費搖籃/嬰兒床
迷你吧贈品
平面電視
吊扇
梳化床 - 雙人床
高級寢具
  • 56 平方米
  • 海洋景
  • 最多可入住 4 人
  • 1 張特大雙人床及 1 張標準雙人梳化床或 2 張加大雙人床及 1 張標準雙人梳化床

Luxury Presidential One Bedroom Swim Out Diamond Club

特色

陽台
空調
免費搖籃/嬰兒床
迷你吧贈品
平面電視
吊扇
梳化床 - 雙人床
高級寢具
  • 114 平方米
  • 海洋景
  • 最多可入住 4 人
  • 1 張特大雙人床及 1 張標準雙人梳化床

類似住宿

Mod logo
登入查看合資格的折扣及禮遇,更多歷險旅程,更多豐富獎賞!

關於鄰近區域

地圖
Gros Islet, Gros Islet, LC01101

附近景點

  • 走私者海灣 - 6 分鐘路程 - 0.5 公里
  • 鴿子島國家地標 - 3 分鐘車程 - 2.0 公里
  • 羅德尼灣濱海 - 4 分鐘車程 - 3.6 公里
  • Reduit海灘 - 5 分鐘車程 - 3.0 公里
  • 聖盧西亞飛濺島水上樂園 - 5 分鐘車程 - 3.0 公里

交通資料

  • 喬治 F. L. 查爾斯機場 (SLU) - 35 分鐘車程;13.5 公里/8.4 英里
  • 黑瓦諾瓦國際機場 (UVF) - 106 分鐘車程;67 公里/41.6 英里

餐廳

  • ‪Lobby Bar - ‬4 分鐘路程
  • ‪Score Bar - ‬3 分鐘路程
  • ‪Gros Islet Street Party - ‬5 分鐘車程
  • ‪The Palms Restaurant at Landings - ‬4 分鐘車程
  • ‪Kimono's - ‬5 分鐘車程

住宿資料

羅雅頓聖露西亞 - 傲途格精選全包度假村

身處羅雅頓聖露西亞 - 傲途格精選全包度假村,你可在店內暢玩浮潛等活動,的確是格羅斯伊斯勒海灘假期的理想落腳點!4 個室外泳池將讓大家都玩得開心;而如果你想好好慰勞自己,還可盡情享受深層組織按摩、體膜護理及芳香療法服務。Gourmet Marche是店內 9 間餐廳之一,主打本地及多國菜,早餐、午餐及晚餐時段營業。此奢華住宿的其他特色設施包括 10 間酒吧/酒廊、夜總會及免費兒童俱樂部。住宿的熱心員工及海灘位置令旅客留下深刻印象。

全包

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

小費及稅項

已包括小費,歡迎另付小費。

食品及飲品

包自助餐、單點菜餚、小食及指定飲品
24 小時客房送餐服務
房內迷你吧 (包所有飲品)
一個或多個地點限制飲品數量或種類

活動及設施/設備

包括所有店內活動和設施及設備的使用。

陸上活動

健身設施
網球
排球

課程/比賽

健身操班
語言班

娛樂

店內娛樂及活動
可進入店內夜店
店內現場表演

住宿摘要

DONE

酒店規模

    • 290 間客房
DONE

入住/退房

    • 登記入住開始時間:15:00;登記入住結束時間:23:30
    • 零接觸入住服務
    • 延遲登記入住 (視乎供應情況而定)
    • 最低登記入住年齡 - 18 歲
    • 退房時間為 12:00
    • 零接觸退房服務
    • 延遲退房 (視乎供應情況而定)
DONE

特別入住指示

    • 住宿前台職員將親自迎接旅客到埗
DONE

登記入住須知

    • 需以信用卡、扣帳卡或現金按金繳付雜費
    • 或須提供由政府發出且附有照片之身份證明文件
    • 辦理入住手續的最低年齡為 18 歲
DONE

小童

    • 免費兒童俱樂部
DONE

寵物

    • 不可攜帶寵物或輔助動物
WIFI

網絡

    • 免費 Wi-Fi 及有線上網服務 (公用地方)
    • 免費客房 Wi-Fi
LOCAL_PARKING

泊車

    • 店內免費提供自助泊車服務
DONE

其他資訊

    • 指定吸煙區

住宿設施服務

餐飲

  • 每日 07:30–11:00 供應免費自助早餐
  • 9 間餐廳
  • 10 間酒吧/酒廊
  • 池畔酒吧
  • 咖啡室
  • 24 小時客房送餐服務
  • 小食店

親子同遊

  • 免費兒童俱樂部
  • 兒童泳池

玩樂活動

  • 位處海灘
  • 網球
  • 排球
  • 浮潛

專心工作

  • 商務中心

住宿服務

  • 24 小時接待處
  • 禮賓服務
  • 旅行團諮詢/購票服務
  • 洗衣設備
  • 髮廊
  • 行李寄存
  • 婚宴服務
  • 單車租借服務

設施

  • 落成年份 2017
  • 自動櫃員機/銀行服務
  • 櫃台夾萬
  • 花園
  • 露台
  • 健身中心
  • 4 個室外泳池
  • 電子遊戲室
  • 全方位 SPA
  • 夜總會
  • 室外網球場
  • 桑拿
  • 宴會廳

無障礙設施

  • 升降機
  • 升降機門闊度 (厘米): 94

客房設施服務

休閒娛樂

  • 平面電視
  • 衛星電視頻道
  • 收費電影

居家配備

  • 恆溫空調
  • 吊扇
  • 迷你吧贈品
  • 咖啡機/沖茶器
  • 熨斗/熨衫板
  • 紗窗

甜睡入眠

  • 遮光窗簾/窗簾
  • 高級寢具
  • 免費嬰兒床

奢華享受

  • 陽台

煥然一新

  • 按摩浴缸
  • 獨立浴缸及淋浴設備
  • 免費梳洗用品
  • 風筒
  • 毛巾

保持聯繫

  • 書桌
  • 免費 Wi-Fi
  • 電話
  • 電源插座/充電器

餐飲

  • 免費樽裝水

更多禮遇

  • 每日清潔服務
  • 房內夾萬

特色

SPA

住客可於此住宿的 SPA 盡情享受全方位服務。服務項目包括深層組織按摩、熱石按摩、運動按摩及瑞典式按摩。SPA 設有桑拿、熱水浴缸及蒸氣室。住宿提供各式護理療程,其中包括芳香療法及腳底按摩。SPA 天天開放。

餐飲

Gourmet Marche - 此自助餐餐廳為你提供本地及多國菜,並供應早餐、午餐及晚餐。
Hunter Steakhouse - 此扒房專門提供多國菜,並僅供應晚餐。住客可於酒吧享用飲品。天天營業。
Grazie Italian Trattoria - 這餐廳為你提供意大利菜,並只供應晚餐)。住客可於酒吧享用飲品。於指定日期營業。
Zen - 這餐廳為你提供亞洲菜,並供應午餐及晚餐。住客可於酒吧享用飲品。於指定日期營業。
Score Sports Bar - 這間餐廳為你提供多國菜,並供應午餐及晚餐。住客可於酒吧享用飲品。天天營業。

收費及政策

可選額外設施服務費用

  • 可安排延遲退房,但需額外支付 USD100 (視乎供應情況而定)

泳池、SPA 及健身室 (如適用)

  • 按摩服務和SPA 療程需預約,請於抵達前聯絡住宿以便事先安排,住宿電話號碼請參閱預訂確認

政策

此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮,建議你在抵達前聯絡住宿,確認對方是否能為你安排合適的客房。
此住宿接受以信用卡付款。不接受現金。
接受以下信用卡:Visa、Mastercard、American Express

其他名稱

Royalton Saint Lucian Resort All Inclusive Cap Estate
Royalton Saint Lucian Cap Estate
Royalton Saint Lucia Resort All Inclusive Cap Estate
Royalton Saint Lucia Cap Estate
Royalton Saint Lucia All Inclusive Cap Estate
Royalton Saint Lucia Inclusiv
Royalton Saint Lucia Resort Spa All Inclusive

常見問題

我可否免費取消羅雅頓聖露西亞 - 傲途格精選全包度假村的預訂,並獲發全額退款?

可以。羅雅頓聖露西亞 - 傲途格精選全包度假村在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房,你可因應住宿的取消預訂政策,最遲於登記入住前幾日取消預訂即可。有關具體條款及細則,請務必參閱此住宿的取消預訂政策。

羅雅頓聖露西亞 - 傲途格精選全包度假村是否設有泳池?

是的,此住宿設有4 個室外泳池及兒童泳池。

羅雅頓聖露西亞 - 傲途格精選全包度假村是否允許寵物入住?

很抱歉,恕不准攜帶寵物及輔助動物入住。

羅雅頓聖露西亞 - 傲途格精選全包度假村是否設有店內泊車位?

是的,此住宿設有免費自助泊車服務。

羅雅頓聖露西亞 - 傲途格精選全包度假村的登記入住及退房時間為何?

登記入住開始時間:15:00;登記入住結束時間:23:30。退房時間為 12:00。延遲退房收取 USD100 附加費 (因應供應情況而定)。住宿可提供零接觸登記入住與退房服務。

羅雅頓聖露西亞 - 傲途格精選全包度假村店內與附近有什麼好玩?

你可享受浮潛等店內活動的樂趣,並到網球場精進球技。店內其他休閒康樂節目包括排球。你可享用 SPA 服務,又或在 4 個室外泳池中任選一個暢泳。羅雅頓聖露西亞 - 傲途格精選全包度假村亦備有10 間酒吧、夜總會、桑拿、健身中心、電子遊戲室及花園。

羅雅頓聖露西亞 - 傲途格精選全包度假村內或附近是否設有餐廳?

是的,店內有 9 間餐廳,坐擁本地及多國菜。

羅雅頓聖露西亞 - 傲途格精選全包度假村的客房是否配備私人熱水浴缸?

是的,每間客房均配備按摩浴缸。

羅雅頓聖露西亞 - 傲途格精選全包度假村是否設有戶外私人空間?

是的,每間客房都配備陽台。

羅雅頓聖露西亞 - 傲途格精選全包度假村附近區域有何特色?

羅雅頓聖露西亞 - 傲途格精選全包度假村位於卡普莊園,短短 1 分鐘步程即達向風群島。

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort的評價

評價

7.8

不錯

8.4/10 

整潔度

7.8/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

2/10 欠佳

A HUGE let down

Deshawn the bartender and Marvin from the Sports Bar were the best parts of this resort other than that, stay somewhere else. For an all inclusive resort, this was SEVERELY disappointing. I’ve stayed at multiple and have never had such a bad experience. The food options are limited yes but the hours of operation for what is open makes no sense. From 3-4 pm all you have to eat is a food truck and they run out of food EVERY DAY. The service was terrible, every single employee had an attitude. They seem like they come to work to play around and talk. And some of the workers are inappropriate and try to make passes at you EVERY DAY. Also the STEAKHOUSE ran out of STEAK. And you can barely even get a reservation to anything outside of the buffet. Then once the buffet closes all you have is the sports bars and the sports bar only serve hamburgers onion rings and hotdogs until after 11 pm ….. because that makes sense right? The bars/pool area bars closed EARLY EVERYDAY. The bartenders lie about being closed or closed early to be lazy. Also why doesn’t anybody on the resort know what they’re talking about??? You ask someone one thing and get a completely different answer from someone else… EVERYBODY we talked to felt the same way as us so we felt very validated knowing this was a collective disappointment. Please do better Royalton St Lucia.
4 晚家庭旅程
Hotels.com 真實旅客評價

10/10 完美

Topissisme
maddy (4 晚家庭旅程)
Hotels.com 真實旅客評價

8/10 很好

Beautiful resort but service can be inconsistent

This was our first all-inclusive resort so that was a fun new experience. The resort is beautiful and clean. The food is okay. The Italian restaurant was delicious. We very much appreciated the buffet always being an option. The service is inconsistent since some workers were very friendly and helpful and others were very unfriendly (food truck). The pools and drinks are awesome! Beach is great. Our room was very clean and cleaning people were very friendly. Room service is spotty since it could be a really long wait and quality was so-so. Special shout-out to the kids' club employees. This option was so nice to have to take our 1-year-old granddaughter to play in the AC for a couple of hours each day. Check in process can be lengthy depending on the time of day! Beware that the drive to and from the airport is harrowing so it is not for the faint-hearted.
View from our room.
View for the biggest pool by the beach.
View from the room.
Cynthia (5 晚家庭旅程)
Hotels.com 真實旅客評價

6/10 不錯

Room doors were inaccessible for my stay and I had to sleep outside my door one day because security didn’t show up to open
Jeanesia (3 晚友伴旅程)
Hotels.com 真實旅客評價

6/10 不錯

Not the best

Hotel is clean. Housekeeping needs to do better, & not leave drink glasses and food plates in the room. My room wasn’t clean for one day I’ve no clue why that happened. The food is okay, drinks are basic. Security stressed me out for a pick up by a local taxi company, had me going back & forth, after the driver was refused entry to pick me up at the lobby. I understand there are policies in place however, if a front desk rep is attempting to assist by calling security to have the driver come to the lobby, for her to be told by security supervisor “don’t let that happen again” is very rude knowing there was no golf cart to take me up to the main entrance. A bellboy tried to help by having me board a bus only to find my driver left because they wouldn’t allow him on the premises. I had to call the cab company to have the driver return to the hotel. It was a very frustrating experience for me.
Jana (9 晚行程)
Hotels.com 真實旅客評價

10/10 完美

Beautiful Property...

The property is beautiful and well kept. The room was very clean and comfy... the only issue I had was that the television wouldn't play any channels.... I called several times for them to fix the issue... and it was not fixed until late morning... had to wait for IT to come in.
Tonya (1 晚友伴旅程)
Hotels.com 真實旅客評價

6/10 不錯

Most horrific vacation resort ever

Upon check in and entering our room there was this terrible smell and mold in the room. I reported this condition 4 times to the front desks clerks, nothing was done about it, We checked out on the 4th day and still nothing was done about. The front desk clerks told us they were going to send someone to check out the room and get back to us. Nothing, no communication at all, this was a substandard smelly moldy room on a fake nice appearance of a property and they knew it. Our vacation was ruined due negligence from the staff at this property, Also the staff lied to us for 4 days. Worse vacation everrrrrrrrrrrrrrrrrrrrrrrrr.
3 晚行程
Hotels.com 真實旅客評價

4/10 一般

Definitely not worth the money. I was hesitant keeping this reserva
7 晚家庭旅程
Hotels.com 真實旅客評價

2/10 欠佳

Absolutely the worst report in 35 years of traveling. 95% of the guests that stay there are hoodie ghetto and are as trashy as it gets. Worse than that is the food in the restaurants. It’s literally unsafe - they should be shut down based on completely serving unsafe food. Most of the staff is lazy and not at all kind. Bottom line - don’t ever go to this resort.
Robert (7 晚行程)
Expedia 真實旅客評價

4/10 一般

Staff service was hit or miss. Some were very accommodating and some didn't wanna help at all. Linus was the best. He assisted my mom during our stay. Our room has bed bugs for sure. After letting the front desk know about it, they did nothing. Didn't have time to speak with a manager because of the journey to the airport. Don't stay in 5408 because I'm sure they won't treat it. Loved the pool area, beach, view, spacious room, despite the bed bugs and getting bit up it would've been a 10. I can even get past the bad attitudes from staff. Showers need to be caulked and scrubbed clean. I'm only leaving this review because there was no urgency, apology, follow up or compensation for the bed bugs. They just looked at me even after showing the marks.
Christina (4 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

We had a great time in St. Lucia. The staff was wonderful and very friendly.
Nicholas (4 晚行程)
Expedia 真實旅客評價

8/10 很好

Ruby Anne (5 晚行程)
Expedia 真實旅客評價

10/10 完美

I became weary once seeing this mixed reviews online, but i have 0 complaints about this resort, everything was amazing.
Dashawn (4 晚行程)
Expedia 真實旅客評價

6/10 不錯

Staff Especially( Maji ) Is Rude. Literally Hit Or Miss With Them.
Diamond (3 晚家庭旅程)
Expedia 真實旅客評價

8/10 很好

Gerald Defreece Caskey (4 晚行程)
Expedia 真實旅客評價

6/10 不錯

Not worth the money

This is a beautiful property, the grounds are well-maintained, great walk-out beach access and they take care of the big things very well. Unfortunately, this is where the good part ends. Attention to detail is lacking in many areas and for an all-inclusive resort to run out of lime juice and strawberries to make mixed drinks, was unacceptable. Grazie Italian restaurant’s food was bland and the server never even brought my sister in laws food out, even after saying she’d check. The service was hit or miss, the welcome at the check-in desk was fabulous. Some of the workers want to do a good job, but we were told the GM cut alcohol allotments for the bars, and for an all-inclusive resort, that’s inexcusable. There were people buying alcohol in the gift shop just to get over the shortage on the property. Our party got the feeling from most servers, that we were a nuisance rather than people who spent good money to spend time there. Unfortunately, this is experience has soured our take on the Royalton at St Lucia and we will not be back
Bill (4 晚家庭旅程)
Hotels.com 真實旅客評價

2/10 欠佳

Preston (7 晚行程)
Expedia 真實旅客評價

8/10 很好

Hunter Nicole (4 晚行程)
Expedia 真實旅客評價

4/10 一般

Sure — here’s a polished version of your review for Royalton St. Lucia that captures your experience clearly and naturally, while still being honest and helpful: ⸻ 3 stars – beautiful property, but hospitality and food were a letdown The Royalton St. Lucia is undeniably beautiful, and our room—especially with the swim-out pool—was stunning. No complaints there. But for a resort that looks this high-end, the overall experience fell short in a few key areas. Food: Honestly, the food was terrible. We found ourselves eating eggs for breakfast and lunch almost every day. A lot of other guests we spoke with felt the same. Dinner reservations were impossible to get at the resort’s restaurants, so we ended up eating off property most nights—which might’ve been for the best. Several guests mentioned it felt like the restaurants just repackaged the buffet food. Service & Hospitality: This was the biggest disappointment. There were no servers consistently checking in on guests throughout the day—you had to get your own drinks from the bar. Blenders were broken, and depending on which bar you asked, they couldn’t make basic frozen drinks. I’ve never been told “no” so many times at a resort. A little more effort in saying “yes” would go a long way. We also found it strange that they were stingy with bottled water and wouldn’t restock the fridge after the first day. One day, the specialty coffee bar had no drinks available. Staff, in general, didn’t seem engaged—some had an attitude
Kerry (3 晚浪漫旅程)
Expedia 真實旅客評價

2/10 欠佳

Rooms were clean but food selection and drinks were very poor.
gary (4 晚家庭旅程)
Expedia 真實旅客評價

8/10 很好

Kavita (4 晚行程)
Expedia 真實旅客評價

8/10 很好

Brock (4 晚行程)
Expedia 真實旅客評價

2/10 欠佳

We arrived at 2pm for check in and the front desk advised the room wouldn't be ready until 3pm. We were still waiting to get our room at 6pm when we finally got taken to the room. To make matters worse
Josh (1 晚行程)
Hotels.com 真實旅客評價

6/10 不錯

Vincent (1 晚行程)
Hotels.com 真實旅客評價

10/10 完美

Irma (3 晚家庭旅程)
Hotels.com 真實旅客評價