我可否免費取消那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店的預訂，並獲發全額退款？

可以。那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店是否允許寵物入住？

是的，狗隻可入住，總共只限 1 隻。此住宿收取每隻寵物每晚 EUR35的費用。輔助動物豁免收費。

那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每輛車單程 EUR30。

那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：21:00。提早入住收取 EUR35 附加費 (因應供應情況而定)。退房時間為 10:00。延遲退房收取附加費 (因應供應情況而定)。

那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店店內與附近有什麼好玩？

推介景點包括史巴卡拿坡里 (4 分鐘步程) 及那不勒斯大教堂 (10 分鐘步程)，還有亞美尼亞的聖額我略堂 (11 分鐘步程) 和聖塞韋羅小教堂博物館 (13 分鐘步程) 同樣值得一遊。

那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店的客房是否配備私人熱水浴缸？

是的，每間客房均配備按摩浴缸。

那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店附近區域有何特色？

那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店位於那不勒斯市中心，短短 5 分鐘步程可到Garibaldi 電車站，18 分鐘步程即達那不勒斯港。

那普勒斯那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店優惠

Q: 我可否免費取消那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店 的預訂，並獲發全額退款？

可以。那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店 在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

Q: 那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店 的客房是否配備私人熱水浴缸？

是的，每間客房均配備按摩浴缸。

Q: 那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店 附近區域有何特色？

那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店 位於那不勒斯市中心，短短 5 分鐘步程可到Garibaldi 電車站，18 分鐘步程即達那不勒斯港。

6/10 不錯

2019 年 10 月 16 日

一個使用者付費的餐廳，因為搭電梯也要付費。

因為車子延誤，有請人先電話連絡PM9:30到達，電話中說PM9:00-PM11:00入住需支付30歐元，但我們到達時，她表示需支付35歐元+城市稅5歐共40歐元。飯店在巷子內並非馬路上，幸好遇上好人幫忙才找到。房內很乾淨舒適，但熱水很快就沒熱水了，下一個人也要等上一段時間才能洗澡。

HSINTONG (1 晚浪漫旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 6 月 13 日

The property listing was very misleading, they didn’t have laundry or breakfast. The owner also never replied to any of my questions or messages making it hard to communicate any of the issues I was having. The room was quite filthy and the bed was broken and extremely uncomfortable due to broken mattress as well.

Outside hotel in Naples, rubbish everywhere and lots of homeless can be unsafe

Emma (3 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 5 月 9 日

It’s a scam , they wanted a 200 euro deposit !!!!!! I did not proceed

Peter (1 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 4 月 24 日

This place is definitely a scam. First on my list of things, no where on the site or through any messages they send you prior does it say that the “main office/ reception” is in a separate building entirely. It wasn’t until we showed up to our booked location and began the “pre check in” paperwork, that we discovered we have been provided with no information on how to get into the building or any other details about our room/ single night stay. We were at a loss and getting irritated. A nice gentleman that lived in the same building tried to help us, it wasn’t until he noticed that the address listed in the small fine print at the bottom of the check in page was in fact not the one we were at… the address listed was literally the opposite side of the city! The biggest frustration is that this isn’t stated anywhere and the only thing you need the “office” for, is to give you the door code that prints off on your receipt…. The room is average, at the end of the day we just needed a place to sleep. If you like rock hard hotel mattresses then you might consider this place. Our next biggest frustration(and I’d say most important) is they never gave back our $200 damage deposit, we were there for a single night!! All we did was flip the covers over and sleep, how is that considered damaging property?!!!! Our total cost was supposed to be $82.92CAD(which is also stated on the receipt) but were charged $323.97CAD to the card that was placed on file.

Robyn (1 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 3 月 28 日

El check in está a 2 km de las habitaciones, te cobran 200 euros de depósito y los tax tienen que ser forzosamente en efectivo

karolina (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 1 月 8 日

Bila (1 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 1 月 5 日

2 晚家庭旅程

Hotels.com 真實旅客評價

2/10 欠佳

2024 年 10 月 28 日

NOT EVEN A SINGLE STAR WORTHY

PLEASE READ Long story short: please do not book this place. Long story: The place of this hotel is nowhere near the center of Napoli, hence the locational benefit is near zero. The process this hotel requires to check-in is also very cumbersome. Even though I am in my 20s, the process was hard to follow. Cleanliness was at best mediocre. Nothing special, nothing to wow. The place also requires 200 euro deposit prior to check-in and additional mandatory fees for cleaning and such. But the problem is, you will NOT be able to receive your deposit back. The following is my episode: Episode: I signed the contract prior check-in, and the contract clearly stated that 'deposit amount of 200 euros will be refunded within 15 working days if paid by credit card'. After more than almost 30 working days, I had received none. I immediately contacted the hotel but they insisted that I would be paid back in 30 working days(even though I paid using credit card). This was a clear violation of contract. Even after 30 days, they only refunded my 150 euros out of 200, and said the deduction was because I was caught smoking in the room. Frankly, I have never smoked in my entire life, so the hotel was telling a lie just to rip off my 50 euros for no good reason. So for those planning to book this hotel, be prepared to risk yourself into not receiving the deposit. Or even when you do receive the refund, you wouldn't be paid back fully because the hotel will literally "create" some excuses.

2 晚友伴旅程

Hotels.com 真實旅客評價

2/10 欠佳

2024 年 6 月 28 日

Truffa, al momento dell arrivo chiedono altri 200 euro di cauzione e le foto non corrispondono alla struttura.

Valentino (1 晚浪漫旅程)

Expedia 真實旅客評價

4/10 一般

2023 年 11 月 26 日

Where should I begin.For whatever reason you have to go to another location do the whole check in yourself on an iPad. Our stay was very close to the station, picked it especially as it’s hard for my mom to walk long distances.Then I find out that we first have to go to the check in location and not our actual stay location(which is more than 2km away).But I have to say thank you to the person who was kind enough to ask the driver to drive us to our location that was very pleasant.Although what happened after was very strang.I asked at the check in about certain amenities(like kettle and fridge) she said yes but truly she didn’t understand anything it seems, as when we got to our room there was no kettle.I wrote to them, no response for about half an hour then I wrote a big message, finally a response. However not with a solution but with an accusation.“First of all, we are working and we cannot reply IMMEDIATELY to our guests.You write 30 minutes ago, not 3 hours.Be respectful of our work” to me 30 minutes of silence from the people that you require help from is a long time.It would be much better if I was replied to in 5 mins with a message saying please wait whilst we are sorting out your issue,then I would have no problem with waiting. Kettle was brought with no cups, strange smell in the room, broken shelf and shower. The check out is strange too a lot of unopened doors but you have to leave your keys upstairs, so before you leave you have to open them and then go back.

Nina (5 晚家庭旅程)

Expedia 真實旅客評價

4/10 一般

2023 年 11 月 23 日

Yesid (2 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2023 年 11 月 6 日

Eeva (2 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2023 年 9 月 20 日

Mark (4 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2023 年 4 月 26 日

Das Hotel liegt relativ zentral. Zu Fuss kann man von dort aus vieles erreichen. Der Bahnhof ist in 10 Gehminuten erreichbar. Das Hotel liegt ein wenig versteckt. Für einen Städtetrip völlig ausreichend. Personal vor Ort hat es nicht wirklich. Das Check-in befindet sich an einem anderem Ort. Ich empfehle den Hotel-Transfer, welcher für €10 angeboten wird

Alexandra (3 晚友伴旅程)

Ebookers 真實旅客評價

2/10 欠佳

2023 年 4 月 3 日

Accoglienza pessima Personale poco cortese e scontroso Il check in è in luogo diverso dal luogo in cui si soggiorna ed il sito parla di navetta a disposizione ,invece quando è stata chiesta ci è stato risposto che era a pagamento Devi avere per forza la carta di credito da cui prelevano 200 euro,che ti vengono date effettivamente nel conto dopo quasi un mese.se non hai la carta di credito ti propongono di cancellare la prenotazione e ti chiedono circa il doppio del sito,pagando anche contanti

Expedia 真實旅客評價

4/10 一般

2022 年 10 月 30 日

Roberto (8 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2022 年 7 月 28 日

Elin (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2022 年 6 月 14 日

La posizione è buona. Non mi piace che devi fare il check in un un'altro edificio che dista 15 minuti a piedi...

Patricia (3 晚浪漫旅程)

Expedia 真實旅客評價

4/10 一般

2022 年 6 月 4 日

Massimo (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2021 年 12 月 12 日

Fatal el check-in, hay que hacerlo a 25 minutos del hotel caminando porque no tiene recepción. Lo bueno es que para el check-out no hay que ir al mismo lugar. La habitación limpia y cómoda. Al momento de entrar al hotel es feo, luego que entras al piso del hotel cambia y el piso es bonito.

Rubelisse (1 晚浪漫旅程)

Expedia 真實旅客評價

4/10 一般

2020 年 3 月 6 日

Plus jamais !!!!!

Très déçu , j avais pris cet chambre car avion a 20h pour me reposer avec mon fils , arriver à 11h40 on me dis Check in a14h ou alors il faut payer des frais d arriver anticipé , je demande si je peux laisser mes bagages à l accueil ( qui est situé à 1,5km de la chambre )on me répond que c 3€ par bagage a14h après m être enregistré la navette qui devait nous dépose à dépose 2 autres personnes avant nous ceux qui nous a fait perdre encore 40 mn , vraiment très déçu de cet hôtel qui ne reflète pas la ville de Naples qui est vraiment accueillante dommage

pascal (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2020 年 2 月 27 日

No tiene bañera de hidromasaje a pesar de que lo indica en la descripción

4 晚友伴旅程

Hotels.com 真實旅客評價

8/10 很好

2020 年 2 月 16 日

Pietro Salvatore (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2020 年 1 月 31 日

La habitación muy cómoda y limpia. Lo único, atenti al check in. No se hace en el hotel!! Queda a 1,5 km. importante para los que sacan el viaje con muchos meses de anticipación y descuidan estos detalles. De lo contrario se encontrarán tocando timbre sin que nadie los atienda. Je.

Agustin (2 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2020 年 1 月 28 日

servizio sconvolgentemente pessimo

pietro (1 晚商務旅程)

Hotels.com 真實旅客評價

那不勒斯皇家藝術之家酒店 - ClaPa 集團分散式酒店

Royal Art House H Duomo by ClaPa Group Dislocated Hospitality

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