Run down. Very dated. Has been in need of repair for some time. Mold near bathtub. Rust on metal trim. Warped wood floors near bathroom.
TV broke on second day and they told me to flip a switch after I followed up. Then nothing for 3 days.
Room did not match picture in confirmation email. Water leaking from refrigerator, so we put down a towel to soak it up. Cleaning crew just removed the towel, but nothing done to fix the issue.
Neighborhood not as bad as some other reviews. Daily housekeeping was nice.
真實旅客
6 晚行程
10/10
Juan Carlos
2 晚商務旅程
10/10
Kelly Ann
11 晚行程
10/10
A thoroughly enjoyable situation, location & environment, but I should recommend you speak Spanish because you will be disadvantaged.
Everyone was overwhelmingly kind to me & I will return on my next vacation if possible!!!
Stay at Norus , call Camilla en el despacho 🔑
Kelly Ann
6/10
Foi uma boa estadia , a localização é boa , mas o quarto precisa de muitos reparos e uma modernização seria bem-vinda ! Infelizmente o Wi-Fi não funcionava no quarto , o que dificultou muito e o aquecedor não estava funcionando em um dos quartos
Geova Éder
4 晚友伴旅程
8/10
O local é muito bom e compatível com as fotos do anúncio. Apenas o wifi deixou a desejar por ter um sinal muito fraco.
Caroline Luize Baréa
2/10
Mauvaise communication, malgré nos essais pour résoudre un problème de réservation ils ne nous ont pas répondu (14 appels). En arrivant à l’hôtel pas de personnel en réception et ils nous ont laissé sans logement pour la nuit.
真實旅客
1 晚家庭旅程
8/10
For safety reason it not convenient to walk on the streets especially at night
Arnold
21 晚家庭旅程
10/10
I will advise to stau on this property. Very good service and good value for the money
Klaus
1 晚家庭旅程
8/10
Nice room but not the one pictured. No cutlery. Lots of neighborhood dogs that like to bark through the night.
Bernard
3 晚行程
8/10
Nice place
JAIME
5 晚行程
4/10
El apartamento es muy pequeño e incómodo. Esta muy mal tenido. Muy mal aseo. No se recomienda
mauricio
1 晚家庭旅程
10/10
Great neighborhood location. Walkable to things to do, dinner, drinks and public transportation.
Micheal
3 晚行程
8/10
Cristian
1 晚家庭旅程
10/10
RENE
1 晚行程
6/10
Departamento está bien , pero colchón viejo y se sentían resortes , al segundo día me cambiaron colchón según mi solicitud.
RICARDO
2 晚行程
10/10
Chantal mara
4 晚行程
4/10
Al llegar a la habotacion este tenia sus sabanas sucias con pelos y pelusas el sofa estaba en muy mal estado al sentar se sentian los palos y esta muy suelto, La tv muy pequeña y esta ubicada al lado de la ventana con el reflejo del sol no se aprecia bien. Me toco un dia con mucha bulla de martillos, taladro, etc...
Nicolas
3 晚商務旅程
10/10
Sin problemas, cómodo y privado
Javier
1 晚行程
10/10
Excelentes habitaciones, lugar muy seguro
Cristiam
3 晚商務旅程
8/10
luis
3 晚行程
8/10
It was a good staying in this apartment, very close to good bars and restaurants
escarlett
2 晚浪漫旅程
10/10
I enjoyed my stay in Norus Apartment mainly because the apt. is located in a nice cosy building in a very pleasant, quite and safe neighborhood. The apt. itself is quite comfortable very spacious and nicely decorated. The staff from Norus was very kind and helpful. It is walking distance from Bellavista a zone of bars and restaurants but not that closed to areas where business and tourism is conducted. The only thing that I didn't like is that they ask passengers to do their own dishes, in pandemic time a deep thorough clean of dishes is appreciated, other that that everything was perfect and I would strongly recommend these apartments to anyone traveling to Santiago de Chile, specially if you are looking for a quite place with nice views to the mountains.