我可否免費取消海河天堂艾貝索 - 只招待成人/全包式的預訂，並獲發全額退款？

可以。海河天堂艾貝索 - 只招待成人/全包式在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

海河天堂艾貝索 - 只招待成人/全包式是否設有泳池？

是的，此住宿設有室外泳池。旅客由 08:00 至 20:00 可使用泳池。

海河天堂艾貝索 - 只招待成人/全包式是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

海河天堂艾貝索 - 只招待成人/全包式是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

海河天堂艾貝索 - 只招待成人/全包式的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：05:30。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。

海河天堂艾貝索 - 只招待成人/全包式是否附設娛樂場？

否，此住宿不設娛樂場，但里維埃拉大賭場 (9 分鐘車程外) 就在附近。

海河天堂艾貝索 - 只招待成人/全包式店內與附近有什麼好玩？

你可享受排球等店內活動的樂趣，並到網球場精進球技。店內其他休閒康樂節目包括健身班、籃球及保齡球。你可享用 SPA 服務，又或在室外泳池中暢泳一番。海河天堂艾貝索 - 只招待成人/全包式亦備有10 間酒吧、夜總會、頂樓熱水浴缸、24 小時健身中心、野餐區及花園。

海河天堂艾貝索 - 只招待成人/全包式內或附近是否設有餐廳？

是的，店內有 11 間餐廳，坐擁日本菜。

海河天堂艾貝索 - 只招待成人/全包式的客房是否配備私人熱水浴缸？

是的，每間客房均配備頂樓私人熱水浴缸及浸缸。

海河天堂艾貝索 - 只招待成人/全包式是否設有戶外私人空間？

是的，每間客房都配備陽台連傢俬。

海河天堂艾貝索 - 只招待成人/全包式附近區域有何特色？

從海河天堂艾貝索 - 只招待成人/全包式出發，短短 9 分鐘步程可到普拉亞斯卡拉科科，12 分鐘步程即達Chun-Zumbul（潛水點）。

卡曼海灘海河天堂艾貝索 - 只招待成人/全包式優惠

Q: 海河天堂艾貝索 - 只招待成人/全包式是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

Q: 海河天堂艾貝索 - 只招待成人/全包式是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

Q: 海河天堂艾貝索 - 只招待成人/全包式是否設有戶外私人空間？

是的，每間客房都配備陽台連傢俬。

6/10 不錯

2025 年 12 月 11 日

Room was spacious and comfortable. Staff were incredibly kind, helpful and fun! The food and beverages seemed average and the hotel was not adult-only as advertised. The specific building in which we stayed was, however the property was very much mixed. This did not seem clear when booking

Kayla (3 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 11 月 11 日

Rebecca (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 20 日

5 stars food was incredible room was nice service was good. I liked the property so much I booked the same property in the DR for my next trip

Marquinn (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 12 日

Ivan (5 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 9 月 12 日

The property is very nice,clean,food amazing but some of the staffs are rude and if you’re black they will make you feel a nobody that’s the only reason i will not go back there

Dorothy (4 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 9 月 8 日

We loved the property and amenities; the staff is very professional, and the service is great in all areas. However, the specialty restaurants La Locanda & Steakhouse have very poor air conditioning inside, which makes the dinner experience super uncomfortably hot. Someone in our party even felt so bad that she could not finish the meal and had to step outside of the restaurant, it is a shame since we booked this hotel for a party of 6, and ended up having such a bad experience.

Raida Cisela (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 9 月 1 日

Babandeep (7 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 26 日

Great property

Frank (4 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 20 日

It was just an amazing experience. The food was great and the facilities were very convenient. We also booked some tours and it was just great. Will definitely come back again.

Souro (3 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 8 月 12 日

Booked the swim up pool room and loved it. Went for birthday and we told them and they sent complementary wine and chocolates and then again once we told them we got engaged! Reservation restaurants were okay but the portions are small and the buffet was not good. Same options for lunch and dinner and same every night. Only had like 2 main buffet lines that changed foods everything else was the same. When sitting at buffet we had to ask every time for water after waiting 5-10 mins. The adult side is very small. The swim up pool room is apart of adult only but they only have 1 small pool that is adults only. Literally every single thing else has kids and we were thinking it would be separate with kids and family one side and adults have their own side but no just one pool. Every restaurant but one breakfast one is family friendly so if you’re wanting separate adult and family resorts this is not that. A lot of the workers also don’t really pay too much attention and overlook English speaking families. And a lot of workers are racist. I’m white and my boyfriend is black and we got overlooked so many times even when we got to wherever before anybody else. Many times we’d be at the bar before other people and they wouldn’t come over and they weren’t busy but when other people white or Spanish speaking, would show up they would go straight to them and we’d have to ask every time to be helped and then they always had some attitude.

Lexi (4 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 11 日

great place!!! i loved it so much! will be definitely going back there!!!

Haviva (3 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 10 日

Property was nice and well kept. Unfortunately there is not much of a beach to speak of. Severely eroded when we visited in August of 2025. The Sargassum was definitely in full force as well, but that is out of their control. They worked diligently to remove it every day. Our swim up room was excellent, air conditioning worked well. We really enjoyed the food here, especially at the Buffet. The specialty restaurants were all a bit warm which made the experience less than enjoyable, but the food was good. The staff was extremely friendly and our Concierge Lisandro was great! He checked in with us numerous times and assisted with dinner reservations. Also a special shout out to Miguel at the el Beso swim up bar. He was excellent, remembered our drink orders when we came up each time and made a delicious margarita!

Brian (5 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 8 月 8 日

Room: Our fridge didn't work and it took three days to replace the fridge. One of the sink drains didn't drain properly, fixed on day two and our toilet didn't flush properly. Our door didn't close, unless we slammed it, because the door jam piece was bent. We didn't realize El Beso was an ADULTS ONLY SECTION on the resort. We were also asked to take a one hour "tour", which was a huge sales gimmick and took 3 hrs. Even after this, people stopped us at breakfast, in the lounge, at the pool and in other areas to ask us to take this "tour". The constant hounding to purchase something got annoying and was not appreciated. The food wasn't great. Everything in a sauce is cooked in the same red tomato sauce. Salt and pepper is not easy to find. The steak house was ok, because we ordered our steak medium rare. Crepes are good. All the seafood and meat, in every restaurant, was overcooked, it was chewy and not easy to eat. The pool in El Beso was great, until it got busy. Once it got busy there were no lawn chairs to use. We tried to sit in the "premium" section, but got kicked out, because we weren't members. When we mentioned that there were no chairs available the guy told us "too bad" and made us move, however, another couple (not premium members) were able to stay. Staff throughout the resort was rude, except our maid. The beach is covered in seaweed (not their fault). Pros: quiet in El Beso. Good drinks. Easy to get around. Rooms were clean and quiet.

Kylie (7 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 8 日

Gracias

Sergio (4 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 2 日

Danish (4 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 1 日

O resort possui ótimas instalações. O quarto é muito bom, confortável e silencioso. As piscinas são boas também. Fomos em julho e o mar estava com bastante sargaço, nem conseguimos entrar. Os drinks e comidas alguns são bons e outros achamos ok. Mas no geral tivemos uma boa estadia.

Henrique (1 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 28 日

The property is beautiful, well maintained. The rooms are nice. The bed was not very comfortable. There was a roach in my room... Not happy about that but I did expect bugs. I was disappointed in the service. There was an incident at one of the Eden pool where 3 of the guest, 2 guys and 1 lady consumed too much alcohol and clearly needed help. They were dehydrated it was too hot. The lady threw up on the ledge before she got out of the pool. the staff stood by and watched them and when we inquired about medical attention for them we were told there would be an extra charge for that. A few of us went into action to help them. The in person restaurant reservation system for the Japanese restaurant is insane. The reservation stand is open from 8:30 a.m. to 5:00 p.m. we waited in line for 30 minutes! The best food on the resort is pez vela and blue moon (adult only guest) the buffet was good as well. I’m not a fan of buffets however they have omelet and pancake stations as well as foods from all around the world. I was underwhelmed with the food at the steakhouse and Mexican restaurants. We spent a lot of time at the piano bar in the main lobby. The service was amazing! Fun atmosphere. We did karaoke and played bingo. I had an amazing experience at the spa as well. In most instances the service was good not great. The night before I left I arranged for bellman service at 9:30am. At 9:40am me, my luggage and bags trekked our way to the lobby.smh

Tanya (5 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 27 日

Muy bonitas las habitaciones y restaurantes. Excelente actitud y servicio del personal.

Anya (3 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 25 日

I was disappointed and would not recommend this resort. Drinks included in the regular package are terrible and the premium drinks (which you pay extra for) were just ok. Some of the resort staff were not friendly at all.

Cynthia (5 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 25 日

Suficiente

ARMANDINO (5 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 21 日

Megan (5 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 19 日

Lisandro and Gercia, were attentive, kind and dedicated to ensuring our trip to Ocean Riviera Paradise (El Beso) was everything we wanted. The whole staff truly made our week in Mexico and my sister’s wedding a memorable experience. The resort is beautiful, the food is great and we would definitely recommend it to anyone looking to visit a resort near Cancun!

Dylan (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 16 日

the staff was amazing! they were very respectful and helpful.

Siomara (4 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 12 日

Adaly (8 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 10 日

Gran hotel La sección de adultos es perfecta para parejas El mejor hotel en la zona costo/beneficio

Francisco (3 晚行程)

Hotels.com 真實旅客評價

海河天堂艾貝索 - 只招待成人/全包式

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

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載入所有Junior Suite El Beso的相片

Junior Suite El Beso

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載入所有普通客房 (Suite Swim Up)的相片

普通客房 (Suite Swim Up)

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載入所有普通客房 (Suite El Beso Roof Top)的相片

普通客房 (Suite El Beso Roof Top)

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載入所有Junior Suite El Beso Ocean View的相片

Junior Suite El Beso Ocean View

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Junior Suite El Beso Pool View

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Junior Suite El Beso Jacuzzi in Balcony

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載入所有Junior Suite El Beso Rooftop Partial Ocean View的相片

Junior Suite El Beso Rooftop Partial Ocean View

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常見問題

我可否免費取消海河天堂艾貝索 - 只招待成人/全包式的預訂，並獲發全額退款？

海河天堂艾貝索 - 只招待成人/全包式是否設有泳池？