Everything is good but the staff. When I wanted some butter, which was included in breakfast, the staff just said "NO WAY". I could expect much better services in an even cheaper hotel.
Fei
Fei (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2020年2月12日
Minerh
Minerh (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Surprisingly wonderful
Surprisingly wonderful stay, our first at a Residence Inn. Such clean rooms and public areas, in stock ongoing remodeling. Polite and respectful staff. Breakfast was exceptional.
Mary
Mary (5 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月30日
Won’t stay here again.
Thermometer didn’t work in the room. Called front desk and they just said ok and they’d check on it. No one ever came to check on it. Air conditioning wouldn’t turn off and nights were chilly. Next day told them again at front desk and they said they’d send someone. Again no one came. Asked for extra blankets. Housekeeping actually did provide those.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Fabiola
Fabiola (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Barbara
Barbara (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
Baldemar
Baldemar (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
JOSE
JOSE (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月25日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Good location.pet friendly. Beautiful studio
ALBALUCIA
ALBALUCIA (10 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月23日
William
William (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月6日
Wonderful safe walkable area with lots of shopping and restaurants.
Love Residence Inn and the space in the room and full sized fridge
mary
mary (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月5日
Kirsten
Kirsten (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月5日
The location in Old Town Pasadena was convenient and beautiful.
Lydia
Lydia (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月27日
The a/c is still out! A portable is in the room with a hose leading out the window. On the freeway side so a bit noisier, but that becomes background noise.
Lynn
Lynn (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月24日
Jesse
Jesse (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月21日
Dedan
Dedan (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月12日
Upon booking they did not disclose that the ac is broken , felt like a trap , the staff at the front desk were unhelpful
We asked for a fan or change the room or something and they ignored us
It was a miserable stay
At the end they did discount the rate a little but just for the staff at the front desk , I would not go there again
Maii
Maii (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月12日
Extremely dissppointing.
We arrived at 3 and they told us the AC didn’t work and we could either have a portable AC unit or cancel the stay “free of charge” it was 93 degrees out We cancelled the stay and had to go to another hotel and have a very different room. They said they sent an email but made no effort to call!
Anna
Anna (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月11日
Marlene
Marlene (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年8月10日
Kathleen
Kathleen (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月6日
Lilach
Lilach (1 晚行程)
Travelocity 真實旅客評價
4/10 一般
2024年8月4日
Breakfast was covered in the stay but was not up to the mark as we had in other Marriotts. Most of the time food was not refilled. Even though we waited for 15 mins. Someone spilled Coffee big time and we reported at reception as no staff was in the breakfast. No one came for 10 mins to clean this. This was on Sunday 8 AM.