The property and grounds were well maintained. The room was ok- average clean, not well maintained inside. Our swim out pool area was great. The pool, beach, aqua Nick area were all very clean.
This is a great place for the kids, not really meant for the parents which is fine, that’s why we were there. The service varied. Some amazing staff there that really wanted you to have fun and be taken care of. Then a lot of other staff that could not communicate with English speaking guests at all. The Buffett and as probably the biggest surprise- we did not get a drink with any meal until the last meal. They do not service tables well there. I feel they should have a drink station because they just don’t come help you. They did have a coffee machine that was pouring only hot water haha. We got water a few times- but rarely even offered another drink.
The food was not great anywhere - we went to the burger restaurant and it was genuinely awful, we couldn’t eat any of it. At the Buffett the pancakes and waffles (what I expected my kids to live off) were so undercooked they wouldn’t eat them !
The kids LOVED the ice cream sweetery and basically survived off that. It’s a little hard to get a drink anywhere for the adults
Overall the kids loved it. My kids are a bit older and loved the beach. We got one good day where the waves weren’t too bad but every other day the life guards wouldn’t let them in the water because it was too rough.
4/5 days is enough…