我可否免費取消穆赫雷斯島伊蓮娜別墅的預訂，並獲發全額退款？

可以。穆赫雷斯島伊蓮娜別墅在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

穆赫雷斯島伊蓮娜別墅是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

穆赫雷斯島伊蓮娜別墅是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。泊車位也許數量有限。

穆赫雷斯島伊蓮娜別墅的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：21:00。退房時間為 12:00。住宿可提供零接觸退房服務。

穆赫雷斯島伊蓮娜別墅是否附設娛樂場？

否，此旅館不設娛樂場，但玩城賭場 (13.4 公里外) 及逸爾皇家賭場 (14.6 公里外) 就在附近。

穆赫雷斯島伊蓮娜別墅店內與附近有什麼好玩？

推介景點包括北灘 (11 分鐘步程)、南角 (4.2 英里外) 及28 廣場 (11 英里外)。

穆赫雷斯島伊蓮娜別墅附近區域有何特色？

從穆赫雷斯島伊蓮娜別墅出發，短短 6 分鐘步程可到女人島、蓬塔坎昆和蓬塔尼祖國家公園西海岸，11 分鐘步程即達北灘。

穆赫雷斯島穆赫雷斯島伊蓮娜別墅優惠

Q: 穆赫雷斯島伊蓮娜別墅是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

10/10 完美

2025 年 10 月 29 日

Marvin (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 5 日

5 ⭐️⭐️⭐️⭐️⭐️

When we arrived we were greeted warmly by a young woman named Leira! She checked us in and showed us to our room. What a surprise! The studio is huge, with a kitchen, huge terrace with incredible ocean views and a very nice bathroom. Daily cleaning service was a nice surprise as well. Communication with Clara, the he owner/manager was lovely and warm. She came by our place and delivered coffee personally which was so sweet. We loved the location because it’s minutes to the heart of the Centro, but removed from all of the hubbub. I highly recommend this hotel and will stay here again. We visit the island twice a year!

Simon (3 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 12 日

Calle en réparation, ruido desde muy temprano

Luis (3 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 17 日

El personal, muy atentos todos, todo muy limpio, muy recomendable.

Jorge (1 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 6 月 15 日

Carles (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 6 月 2 日

Todo bárbaro ! La habitación con vista al mar es maravillosa !!! Tuvo solo un problema con el agua caliente de la ducha que a veces salía y a veces no , no nos quejamos porque practicamos ni estábamos en la habitación. Pero seguro lo solucionan rápido!.

daniel (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 28 日

Our third (or fourth?) stay at this amazing property. I dream of the million dollar ocean views from suites 4 and 5 and the inner rooms are super convenient for family or group travel. (We stayed in the bottom suite this time—5, I think). The balconies on both ocean facing suites are amazing—perfect for relaxing to the sound of the waves, watching the sunrise, and viewing diving pelicans and other birds. The beds are new as of May ‘25 and extremely comfortable, with outlets built in to the headboards. The full kitchen (including a regular sized coffee pot) makes quick breakfasts and snacks easy for lazy room time. The property provides drinking water, which is a huge bonus. The safe is large enough for a full sized laptop. The property itself is a very quick 10 minute walk from the shops and restaurants in Centro as well as a 10 minute walk to the bay-side bus stop and taxi pick up point. It’s a great compromise between staying downtown and staying mid island. Finally, I can’t say enough nice things about the wonderful staff. They are always available and responsive to What’s App messages and are so incredibly helpful. I don’t think I’m allowed to mention names, but the same folks have been working there since we started coming 6 years ago. (You know who you are and we love you!) We love Villa Elena and its always our go-to when it’s available for our trip dates.

Michelle (9 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 5 月 17 日

Fantastic overall. The ocean view room has a magnificent view. Truly. However, this room has NO BLACK OUT CURTAIN AT ALL on one entire half of the room. You WILL wake up to am extremely bright room and perhaps not be able to get back to sleep. Ive never seen a hotel with such a lack of a proper curtain. They have a terrific one for one side of the large window, but NONE on the second half. Very strange. Kitchen and everything else pretty good, except the bathroom which had poor pressure in the shower and bathroom sink. Also, not much hot water in the bathroom sink. And low pressure. But price was good for April. Location very good. But you will have to walk places. But not far. But it is quiet. The host is fantastic. Great guy. My room needed several issues looked at, such as the sliding glass door lock about to fall off. The balcony is glorious quiet and private. The best part is the balcony and the shocking huge ocean view. But youll have to deal with some wood beams stacked up off to the side. I totally dodnt mind because the balcony and view were so outstanding. And the price was very good at the time. I stayed for three nights because i loved the view so much.

Darren (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 19 日

We love Villa Elena and their property owners. Always willing to help with any matters. We have been yhere 3 times and 3 tumes have been amazing. Gracias Clarita!

Mayela (3 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 3 日

Localização ótima! Atendimento excelente!!! Pagamento a vista na entrada (sem parcelamentos).

ANTONIO P (2 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 4 月 1 日

Michael (5 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 27 日

Well managed hotel

Super clean ! Good location. Small kitchen with microwave and little range, frefrigerator etc. The front rooms are a noisy during the day but very quiet at night.

Jean Pierre (5 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 19 日

Great sea view and sound. Fifteen min walk to beach. Easy check/out. Close walk to ferry and restaurants/shopping. Sound carries in the hallway so one neighbor was really loud our first night early in the morning and kept us up. After that, it was a respite from the rest of the island bustle.

John (3 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 10 日

Rekeft (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 1 日

This place was absolutely amazing and I can't wait to do back! We stayed in Suite 6- a large room with a huge balcony right on the water. We had nonstop Caribbean br The kitchenette was very helpful to have and the bathroom was well appointed. Even the bed and pillows were great. The staff were what really shined. Everyone was so attentive and helpful at check in and during our stay. They even called a doctor for me when I hurt myself falling off a boat. I love this place and would recommend it to anyone looking for a comfortable, safe, customer-focused, family-run place to stay on the island.

Cynthia (3 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 2 月 17 日

Wilbert and the staff went above and beyond every day

Nichole (7 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 2 月 15 日

Very nice property, would recommend and stay again.

Shellie (4 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 2 月 14 日

Villa Elena is a basic accommodation at a very reasonable cost located very close to the main area of Isla Mujeres but far enough away to be quiet. Very clean and good and prompt communication. Highly recommended.

Nina (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 2 月 5 日

Lovely clean room, though our room window was straight onto the road so had to keep curtains shut. Super clean and friendly though terrace is neglected which is a shame.

Diane (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 1 月 26 日

Quiet and clean

Jeanie (6 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 1 月 19 日

We loved the location and easy access to the central commercial area. Close enough to walk, but tucked back enough for some calm and quiet. Room was clean and comfortable. Easy access to drinking water. Next time we will splurge for a balcony view!

Beau (4 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 1 月 3 日

Muy cerca de la zona norte, las cosas que brinda son todas funcionales y en general muy buen hospedaje para estar

Ernesto (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 12 月 17 日

Our stay at villa elena was perfect. Suite 5 was lovely, ocean waves crashing all night, room was spotless upon arrival, and bed sheets made each night. Air conditioner worked perfect. Close to amenities and no road nice. Comfy king bed.

clay (3 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2024 年 12 月 15 日

OK

Nice and friendly check-in. But little to no service thereafter. No change of bed sheets. Very simple room. I didn’t like the shampoo, funny smell. Rooftop patio OK, but not nice atmosphere, usually very windy, good views.

John David (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 12 月 13 日

Great room with a great balcony view. It'd be great if the receiving receptionist could speak a little English. It was a little difficult to communicate.

Uppili (1 晚家庭旅程)

Expedia 真實旅客評價

穆赫雷斯島伊蓮娜別墅

Villa Elena Isla Mujeres

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常見問題

我可否免費取消穆赫雷斯島伊蓮娜別墅的預訂，並獲發全額退款？

穆赫雷斯島伊蓮娜別墅是否允許寵物入住？

穆赫雷斯島伊蓮娜別墅是否設有店內泊車位？

穆赫雷斯島伊蓮娜別墅的登記入住及退房時間為何？

穆赫雷斯島伊蓮娜別墅是否附設娛樂場？

穆赫雷斯島伊蓮娜別墅店內與附近有什麼好玩？

穆赫雷斯島伊蓮娜別墅附近區域有何特色？

穆赫雷斯島伊蓮娜別墅的評價

評價

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9.6/10

9.4/10

8.4/10

9.2/10

9.0/10

評價

10/10 完美