Called the front desk for extra blankets for the pull out couch around 9pm, one of the phones in our room wouldn't work, then we waited about 25 minutes, no one brought any blankets and we have young kids who needed to go to bed. Tried calling the front desk 3-5 times, no answer, then finally someone answered and brought up Blankets.
Tried calling down in the morning, yet again no one answered the phone